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Candlewood Suites - Lancaster West by IHG

2.5 star property
Hotel near Dutch Apple Dinner Theatre in Lancaster

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Photo gallery for Candlewood Suites - Lancaster West by IHG

Exterior
Exterior
Suite, 1 King Bed, Accessible (Communications) | Private kitchen
Indoor pool, open 9 AM to 10 PM, sun loungers
Studio Suite, 1 King Bed, Accessible (Communications) | Private kitchen

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
100 South Tree Drive, Lancaster, PA, 17603
  • Dutch Apple Dinner Theatre
    ‪13 min walk‬
  • Franklin & Marshall College
    ‪8 min drive‬
  • Lancaster Marriott at Penn Square
    ‪10 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪39 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Comm, Roll In Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed (Comm, Roll In Shwr)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

About the area

Lancaster

Near the airport.Stay at this Lancaster hotel and you'll be within 2 miles (3 km) of Dutch Apple Dinner Theatre and 6 miles (10 km) of Millersville University. Lancaster Marriott at Penn Square and Franklin & Marshall College are also within 6 miles (10 km).

What's nearby

  • Dutch Apple Dinner Theatre - 13 min walk - 1.1 km
  • Franklin & Marshall College - 8 min drive - 8.4 km
  • Millersville University - 8 min drive - 7.3 km
  • Lancaster Marriott at Penn Square - 10 min drive - 8.2 km
  • Spooky Nook Sports - 10 min drive - 9.0 km

Getting around

  • Lancaster Station - 14 min drive
  • Lancaster, PA (LNS) - 20 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Panera Bread - ‬4 min drive
  • ‪Two Cousins Pizza - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Bob Evans - ‬11 min walk

About this property

Candlewood Suites - Lancaster West by IHG

Hotel near Dutch Apple Dinner Theatre in Lancaster
Candlewood Suites - Lancaster West by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You'll find a 24-hour business center on site.

A computer station is on site and WiFi is free in public spaces. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Candlewood Suites - Lancaster West by IHG. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Lancaster hotel.

  • 85 guestrooms or units
  • 4 levels
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Candlewood Suites - Lancaster West by IHG offers 85 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Languages

English, Spanish

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Exterior

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per week, plus a deposit of USD 75.00 per week
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per week
  • Pet fee: USD 75.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Lancaster West Hotel
Candlewood Suites Lancaster West
Candlewood Suites ncaster Wes
Candlewood Suites Lancaster West
Candlewood Suites Lancaster West by IHG
Candlewood Suites Lancaster West an IHG Hotel
Candlewood Suites - Lancaster West by IHG Hotel
Candlewood Suites - Lancaster West by IHG Lancaster
Candlewood Suites - Lancaster West by IHG Hotel Lancaster

Candlewood Suites - Lancaster West by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 369 out of 733 reviews
Rating 8 - Good. 172 out of 733 reviews
Rating 6 - Okay. 84 out of 733 reviews
Rating 4 - Poor. 46 out of 733 reviews
Rating 2 - Terrible. 62 out of 733 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Ok stay, cleanliness an issue.
The room was spacious and included a kitchenette. However, during the stay two cockroaches were found. The front desk was made aware of this issue at checkout.
Stayed 5 nights in Jan 2025

10/10 Excellent

Candace

Stayed 1 night in Dec 2024

2/10 Terrible

Jeremy

Stayed 2 nights in Dec 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Another perfect stay!
Stayed 1 night in Jan 2025

6/10 Okay

Erick

Stayed 1 night in Jan 2025

8/10 Good

Joseph

Business traveller
Liked: Staff & service
Room was a little dirty and the heat wasn't working, Internet and TV were terrible and bathroom was not very clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thankful
Peaceful, relaxing
Stayed 2 nights in Dec 2024

2/10 Terrible

Mercedes

Stayed 2 nights in Dec 2024

2/10 Terrible

Carlos

Liked: Staff & service
Disliked: Cleanliness
Unfortunately I was giving a room that looked like it was used
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Stayed 1 night in Dec 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to Dutch apple dinner theater.
Only there (1) night but loved the suite room. It was spacious. King size bed. It had a small kitchen with full size fridge and sitting room. Big bathroom also. Very comfortable and quiet during sleeping hours considering it was New Years Eve. Very clean also. Downside is there is no breakfast or bar on premises which hubby would have preferred. There is an indoor pool but we did not use it so I cannot comment on it. It’s 3 min away from Dutch Apple theater which was a plus given our New Year’s Eve venue was there and a short drive.
King bed
Sitting room includes sofa bed
Small kitchen
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to have a full size kitchen. Very spacious, clean and modern.
Stayed 2 nights in Dec 2024

4/10 Poor

Elizabeth, Philadelphia

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Overall, the stay was decent. What I found utterly ridiculous is that I wanted to check out on Sunday night instead of Monday morning. I didn’t want any refunds or anything - the pillows are just terrible and I was uncomfortable and I didn’t need to stay that night after all. They wanted to charge me $75 to turn in my keys early .. that’s obnoxious. My husband had to stop by after his overnight work shift just to drop off the keys. We will not stay at another Candlewood or IHG hotel if that is their policy.
Stayed 3 nights in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
The room was very nice, comfortable, and clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Nice stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Dec 2024

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was fine. The room was clean and nice. I did not enjoy the bed as it was not comfortable nor were the pillows. Otherwise my stay was fine.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was sweet and helpful. The room was very pretty, clean, and modern.
Stayed 2 nights in Dec 2024

10/10 Excellent

Darla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

justin, Leonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Good Enough..
Stayed 3 nights in Dec 2024

10/10 Excellent

Marcella

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Definitely will return and recommend to stay here.
Stayed 1 night in Dec 2024

10/10 Excellent

AMALIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite all here very nice.love it nice room
Stayed 1 night in Dec 2024

6/10 Okay

Kendra

Liked: Cleanliness, property conditions & facilities
Given wrong room at check in
Stayed 1 night in Dec 2024

6/10 Okay

Patricia, Standish

Travelled with family
Liked: Cleanliness
The floor was noisy ( guests next door) , kids running around, jumping up and down. The toilet seat is falling off. Girl at the front counter would not accodate a 1st floor room. The hotel had a strange oder.
Stayed 1 night in Dec 2024