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Candlewood Suites - Lancaster West by IHG

2.5 star property
Hotel near Dutch Apple Dinner Theatre in Lancaster

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Photo gallery for Candlewood Suites - Lancaster West by IHG

Exterior
Property amenity
Desk, laptop workspace, blackout drapes, iron/ironing board
Suite, 1 King Bed, Accessible (Communications) | Private kitchen
Studio Suite, 1 King Bed, Accessible (Communications) | Private kitchen

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
100 South Tree Drive, Lancaster, PA, 17603
  • Dutch Apple Dinner Theatre
    ‪13 min walk‬
  • Leisure Bowling & Golfing Center
    ‪2 min drive‬
  • Field of Screams
    ‪4 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪39 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Comm, Roll In Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed (Comm, Roll In Shwr)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

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About the area

Lancaster

Near the airport.Stay at this Lancaster hotel and you'll be within 2 miles (3 km) of Dutch Apple Dinner Theatre and 6 miles (10 km) of Millersville University. Lancaster Marriott at Penn Square and Franklin & Marshall College are also within 6 miles (10 km).

What's nearby

  • Dutch Apple Dinner Theatre - 13 min walk
  • Franklin & Marshall College - 8 min drive
  • Lancaster County Convention Center - 9 min drive
  • Lancaster Marriott at Penn Square - 9 min drive
  • Spooky Nook Sports - 10 min drive

Getting around

  • Lancaster Station - 14 min drive
  • Lancaster, PA (LNS) - 21 min drive

Restaurants

  • McDonald's
  • Panera Bread
  • Two Cousins Pizza
  • Starbucks
  • Bob Evans

About this property

Candlewood Suites - Lancaster West by IHG

Hotel near Dutch Apple Dinner Theatre in Lancaster
Candlewood Suites - Lancaster West, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You'll find a 24-hour business center on site.

A computer station is on site and WiFi is free in public spaces. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Candlewood Suites - Lancaster West, an IHG Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Lancaster hotel.

  • 85 guestrooms or units
  • 4 levels
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Candlewood Suites - Lancaster West, an IHG Hotel offers 85 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Languages

English, Spanish

Property amenities

Family friendly

  • Full-sized refrigerator
  • Grocery/convenience store
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible van parking available

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per week, plus a deposit of USD 75.00 per week
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per week
  • Pet fee: USD 75.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Lancaster West Hotel
Candlewood Suites Lancaster West
Candlewood Suites ncaster Wes
Candlewood Suites Lancaster West
Candlewood Suites Lancaster West an IHG Hotel
Candlewood Suites - Lancaster West by IHG Hotel
Candlewood Suites - Lancaster West by IHG Lancaster
Candlewood Suites - Lancaster West by IHG Hotel Lancaster

Candlewood Suites - Lancaster West by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 353 out of 697 reviews
Rating 8 - Good. 162 out of 697 reviews
Rating 6 - Okay. 79 out of 697 reviews
Rating 4 - Poor. 44 out of 697 reviews
Rating 2 - Terrible. 59 out of 697 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Craig J

Liked: Cleanliness, property conditions & facilities, room comfort
Only problem not hotel fault construction going on all night outside our window
Stayed 2 nights in Nov 2024

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean, Rooms spacious and affordable
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well kept
Stayed 1 night in Nov 2024

10/10 Excellent

Christine, Aliquippa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Brandy

Disliked: Cleanliness, room comfort
Not impressed
The lady checking me in was nice. I was charged an extra $80 they say it will come back off later. We had dirty dishes in the dish washer, the room wasnt that clean, the couch had only god knows what on it. We refused to sit on it. The hallways and staircases reeked of weed. Whet to checkbout and had to wait almost five minutes for a clerk to c9me to the counter who ended up being in the break room right next to the front desk.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great room.
Stayed 5 nights in Oct 2024

10/10 Excellent

harriet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Karen

Disliked: Cleanliness, amenities, property conditions & facilities
Not well kept. Hotel in need of mai tenance. Looked tired and not well taken care of. Needs an overhaul. Noisy too. Thin walls amd ceilings.
Stayed 7 nights in Oct 2024

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dennis

Stayed 1 night in Oct 2024

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good with the whole room and kitchen design. Definitely looking forward to future bookings.
Stayed 2 nights in Aug 2024

8/10 Good

Sharon

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel but they need exterminated, roaches
Stayed 2 nights in Oct 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
everything was good
Stayed 2 nights in Oct 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Colleen

Stayed 3 nights in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
The Hotel staff were outstanding. So friendly and really awesome people. I would recommend to everyone. Thanks guys! My dog really enjoyed the stay too. Everyone was so respectful to not pet him when he was working. When he was off work everyone loved him up.
Stayed 2 nights in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here 6 times when visiting my son at MU. It is convenient and clean. Lots of good eats and shops nearby. I didn't like finding someones used bar of soap in my shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Tena

Liked: Cleanliness, staff & service, property conditions & facilities
The registration staff were awesome. So pleasant.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachael

Stayed 3 nights in Sep 2024

6/10 Okay

Elizabeth

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliable commuter hotel close to Highway
I stood here for the 2nd time with this one being about 12 years later. The parking area isn’t so great but it was convenient for travels after Hershey. The room was appointed as expected. The only issue I could complain about was that the tv was kind of small for the size of the room. Rooms starting to show their age. Hotel in general seems to be well maintained.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024