Note fondée sur 1 512 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de SANFORD
Publié le 16 nov. 2024
room dirty including bathroom and bedding, not taken care of even after calling. 3 TV's in room none worked. Not fixed till next day. Charged for breakfast though never mentioned in amenities. People running around making noise at 3 in the morning. AWFUL
par un voyageur de SANFORD
Publié le 16 nov. 2024
Bathroom was dirty and even after calling front desk it was never cleaned. 3 TVs in the room and none worked. Did not get there till next day to fix. people running around out side at 3 in the morning. Charged for breakfast even though not indicated in hotel amenities. Bedsheets were not clean. Ruined what could have been a wonderful weekend for my grandchildren.
par un voyageur de Silver Spring
Publié le 23 oct. 2024 sur Expedia
It was really fun. Kids loved it!
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Coral, Gestion de l’hôtel
Hi there! Thank you so much for your kind review! We’re thrilled to hear you enjoyed your stay with us. Your feedback truly means a lot, and I’ll be sure to share your comments with our team to address any concerns. We can’t wait to welcome you back in the future. Thanks again for choosing to stay with us!
par un voyageur
Publié le 22 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Coral, Gestion de l’hôtel
Hi there! Thank you for your honest feedback and review. We genuinely appreciate it and will make sure to share your comments with our team to address any concerns.
par un voyageur
Publié le 21 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Coral, Gestion de l’hôtel
Hi there! Thank you for your kind review! We are glad you enjoyed your stay with us. Your feedback means a lot to us and allows us to continue our great service. We would love to welcome you back in the future. Thank you for staying with us!
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Apparently at Cartoon Network hotel having a reservation doesn’t mean much. I had to wait about a half hour for them to find us a room. They also will not provide receipts ( I was billed twice for my stay and almost three times). The term that comes to mind is lipstick on a pig. The Cartoon Network hotel is basically a dolled up roadside motel.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Coral, Gestion de l’hôtel
Hi there! Thank you for your honest feedback and review! We genuinely appreciate it and will make sure to share your comments with our team to address any concerns.
par un voyageur
Publié le 21 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Coral, Gestion de l’hôtel
Hi there! Thank you for your kind review! We are glad you enjoyed your stay with us. Your feedback means a lot to us and allows us to continue our great service. We would love to welcome you back in the future. Thank you for staying with us!
par un voyageur
Publié le 21 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Coral, Gestion de l’hôtel
Hi there! Thank you for your kind review! We are glad you enjoyed your stay with us. Your feedback means a lot to us and allows us to continue our great service. We would love to welcome you back in the future. Thank you for staying with us!
par un voyageur
Publié le 20 oct. 2024 sur Expedia
The room had bugs and had a funky motel smell. I asked for a refund but Expedia could not get in contact with the hotel manager to approve, which is bad customer service on Expedia's part. Now i havrle to continue to fight for a refund instead of enjoying my vacation smh. You have to do better Expedia with your refund policies. There is no way you should deny a refund when the hotel room conditions are jot suitable to stay in.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Coral, Gestion de l’hôtel
Hi there! Thank you for your honest feedback and review! We genuinely appreciate it and will make sure to share your comments with our team to address any concerns.
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Took expensive for the size of the room
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Coral, Gestion de l’hôtel
Hi there! Thank you for your honest feedback and review! We genuinely appreciate it and will make sure to share your comments with our team to address any concerns.
