Note fondée sur 330 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,7 sur 5
3,9 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 18 nov. 2024
Commentaires de Gestion de l’hôtel
18 nov. 2024 par Hotel Management, Gestion de l’hôtel
Dear Tashika, Thank you very much for taking the time to rate us after your stay. We are delighted that you enjoyed your time with us enough to warrant a perfect score! We very much hope to have the opportunity to host you again in the future. - Comfort Inn & Suites Lancaster
5 sur 5
par un voyageur

Publié le 11 nov. 2024
Easy parking and check in, very friendly staff, room was clean
Commentaires de Gestion de l’hôtel
13 nov. 2024 par Hotel Management, Gestion de l’hôtel
Dear Martha, thank you for your lovely rating! We’re delighted to hear that you found our hotel enjoyable, our parking easy, staff friendly, and rooms clean! Providing a welcoming environment for our guests is our top priority, and your feedback reassures us that we’re on the right track. We hope to welcome you back soon for another enjoyable stay! - Comfort Inn & Suites Lancaster Antelope Valley
4 sur 5
par un voyageur

Publié le 5 nov. 2024
Great Staff
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Hotel Management, Gestion de l’hôtel
Dear Tashika, thank you for your kind words! We're so glad to hear that you had a positive experience with our staff. We take great pride in providing excellent service, and your feedback means a lot to us. We hope to welcome you back soon! - Comfort Inn & Suites Lancaster
5 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Hotels
Beautiful room enjoyed the view and fireplace definitely booking that room again .
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Maria, thank you for your wonderful review! We’re thrilled to hear you enjoyed the beautiful room, stunning view, and cozy fireplace. It’s great to know you had such a positive experience, and we’re delighted that you’re planning to book that room again. We take pride in creating a welcoming atmosphere, and your satisfaction means the world to us. We look forward to welcoming you back for another relaxing stay! - Comfort Inn & Suites Lancaster Antelope Valley.
5 sur 5
par un voyageur

Clean and Comfy!

Publié le 21 sept. 2024 sur Hotels
Clean, comfortable hotel and rooms with breakfast included. The hotel and room themselves was great. We had booked another hotel but were given a room with no working toilet and leaking sinks, so many other issues and no other available rooms so we ended up finding a late last minute booking here and we really enjoyed our stay. Most of the staff were awesome super friendly and accommodating! Some were not so- (the overnight front desk lady and a couple of the morning housekeeping staff) were unprofessional and very rude but that didn't take away from our stay. Maybe they were just having a bad day. We enjoyed our room anyway and slept like a baby! We snagged some complimentary breakfast on our way out- which was delicious and had many options and variety of foods to choose from. Overall, great stay.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Anonymous, thank you for taking the time to share your experience! We’re delighted to hear you enjoyed our clean and comfortable accommodations, as well as our delicious breakfast options. We appreciate your kind words about our friendly staff and are sorry to learn that not all interactions met your expectations. Your feedback is valuable, and we’ll address this with our team to ensure a consistently positive experience for all guests. We hope to welcome you back for another restful stay soon! - Comfort Inn & Suites Lancaster Antelope Valley.
5 sur 5
par un voyageur

Publié le 19 sept. 2024 sur Expedia
Very good. Not noisy as expected. Close to a market region. Decent price and has a 3rd party shuttle to the airport.
5 sur 5
par un voyageur

Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Veronica, thank you for rating your stay. We always enjoy seeing when our guests have an exceptional stay. We hope to have you back again soon. - Comfort Inn & Suites Lancaster Antelope Valley
3 sur 5
par un voyageur

Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Fernando, It looks like we did not provide the level of stay we strive to offer our guests and apologize for that. We appreciate you taking the time to rate your stay and hope we can have the opportunity to better serve you in the future. - Comfort Inn & Suites Lancaster Antelope Valley
1 sur 5
par un voyageur

Publié le 8 sept. 2024 sur Hotels
This was my 2nd stay at this hotel. I will never ever stay here again nor recommend anyone else!
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Tonee, we are truly sorry to hear that your second stay did not meet your expectations. Your feedback is important, and we'd like to understand more about what went wrong so we can address these issues directly. We value your input and hope to have the opportunity to make things right. - Comfort Inn & Suites Lancaster Antelope Valley
5 sur 5
par un voyageur

Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Hotel Management, Gestion de l’hôtel
Hello Lanell, Thank you for rating your stay. We are excited to see you had a great experience and look forward to having you back again soon. - Comfort Inn & Suites Lancaster Antelope Valley