Note fondée sur 869 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Très bon hôtel
Publié le 30 déc. 2021 sur HotelsNous avons beaucoup apprécié cet hôtel avec piscine et jacuzzi intérieurs entre Noël et jour de l'an !
Personnel très agréable !
Commentaires de Gestion de l’hôtel
3 janv. 2022 par Eden Resort Team, Gestion de l’hôtel
Jean-luc, thank you for the 10 rating. We're glad to hear that you enjoyed our indoor pool and jacuzzi. We hope that you can come back soon. -Eden Resort Team
par un voyageur
Publié le 17 nov. 2024
Great
Commentaires de Gestion de l’hôtel
17 nov. 2024 par Eden Resort Team , Gestion de l’hôtel
James, thank you for your review. We’re glad that you had a great stay here. We hope that you can visit us again soon.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 nov. 2024 par Eden Resort Team, Gestion de l’hôtel
Thank you for your 10 rating, Eric. We hope that you can come back soon.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Very clean. Nice amenities.
Commentaires de Gestion de l’hôtel
13 nov. 2024 par Eden Resort Team, Gestion de l’hôtel
Mina, thank you for your 5 rating. We hope that you can stay with us again soon.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
I ordered 1 draft beer in the Bistro for $7. When I checked out in the morning the barmaid had penciled in a $7 tip! Unacceptable. The manager deleted the tip.
While running hot Water in the sink the water turned black for a few seconds. Odd. Not good.
The beds were comfortable and the room large.
Commentaires de Gestion de l’hôtel
13 nov. 2024 par Eden Resort Team, Gestion de l’hôtel
Roger, thank you for your review. We appreciate your feedback and sincerely apologize for the unintentional issue with you bill from Bistro 2two2. We hope that you will return to have the 5-star stay that is typical for our guests.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 nov. 2024 par Eden Resort Team, Gestion de l’hôtel
Thank you for your 5 rating, Brenda. We hope that you can return soon.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Extremely nice staff and beautiful resort!
Commentaires de Gestion de l’hôtel
13 nov. 2024 par Eden Resort Team, Gestion de l’hôtel
Elizabeth, thank you for your 5 rating. We're glad that you enjoyed your stay and hope that you can stay again soon.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Very dated building that had a lipstick on a pig remodel. My room had warped doors that needed a fight to squeeze closed, mold on the bathroom ceiling tiles with a clogged vent fan that didn’t look to have been cleaned since it was installed. Of three phones in the room, the only one that worked was the one next to the toilet. For a location that advertises as an event destination, it has a good bit of work to do before I’d consider returning. Staff was pleasant and helpful, so they made a good impression in that area. I hope the management would give them a place to be more proud of representing.
Commentaires de Gestion de l’hôtel
13 nov. 2024 par Greg Kavanagh, General Manager, Gestion de l’hôtel
Michael, thank you for your review. We apologize for the issues that you encountered with your room. We appreciate your feedback and your recognition of our staff. Please be aware that we continually reinvest in renovating all aspects of the hotel, including guest rooms. We hope that you will return to have the 5-star stay that is typical for our guests. -Greg Kavanagh, General Manager
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Queen suite fit family of 6 well to sleep for one night. All of the beds were used which caused limited space to move around. Overall met our needs very well. Ate at Bistro and food was ok, but wait staff friendly.
Commentaires de Gestion de l’hôtel
13 nov. 2024 par Eden Resort Team, Gestion de l’hôtel
D, thank you for your review. We appreciate your comments about your stay and your feedback about Bistro 2two2. We hope that you can visit us again soon.
par un voyageur
Excellent
Publié le 28 sept. 2024 sur HotelsVery good for family
Commentaires de Gestion de l’hôtel
13 nov. 2024 par Eden Resort Team, Gestion de l’hôtel
Ki Hoon, thank you for your 10 rating. We're glad that your family enjoyed its stay here. We hope that you can stay with us again soon.
