Note fondée sur 517 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 nov. 2024
Had to take an ice-cold shower. Room should have been discounted. Hot water tank was down according to receptionist.
Commentaires de Gestion de l’hôtel
3 nov. 2024 par General Manager, Gestion de l’hôtel
Dear William,Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations during your stay at Holiday Inn Express & Suites - Lancaster OH. Please accept our apologies for any issues with the hot water. We appreciate your patience while we worked to get this resolved, and we hope you'll consider staying with us again should you be back in the area.Warm Regards,General ManagerHoliday Inn Express & Suites - Lancaster
par un voyageur
Gerne wieder.
Publié le 7 oct. 2024 sur HotelsIch hatte ein sauberes und komfortables Zimmer. Das Frühstück entsprach dem Amerikanischen Standard (nicht so mein Fall).
Es gab Vormerkungen auf meiner Kreditkarte die mir keiner so recht erklären konnte. Nach der Abreise wurden diese gelöscht.
Alles in allem war ich mit dem Hotel sehr zufrieden.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Sylvia,Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that you enjoyed your stay at Holiday Inn Express & Suites - Lancaster OH.Warm Regards,General ManagerHoliday Inn Express & Suites - LancasterPhone: 740-654-4445www.Hiexpress.com/Lancoh
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Great staff. CLEAN room. No bad odor at all and I’m sensitive for odors. Great continental breakfast, even had gluten free bread and muffins.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Grace,Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that you enjoyed your stay at Holiday Inn Express & Suites - Lancaster OH. We take great pride in providing impeccable lodgings and exceptional service, so we are pleased that this commitment was reflected in your experience. Receiving recognition for our delicious breakfast offerings is always appreciated as well! It was truly a pleasure having you here, and we hope you return soon. Warm Regards,General ManagerHoliday Inn Express & Suites - Lancaster
par un voyageur
Publié le 23 sept. 2024 sur Expedia
par un voyageur de Greenwood
Publié le 22 sept. 2024 sur Expedia
Convenient location.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Robert,Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that you enjoyed your stay at Holiday Inn Express & Suites - Lancaster OH! Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests. It was truly a pleasure having you here, and we hope to welcome you back soon for another great stay!Warm Regards,General ManagerHoliday Inn Express & Suites - Lancaster
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Convenience to restaurants and shopping
Commentaires de Gestion de l’hôtel
10 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Sharice,Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that you enjoyed your stay at Holiday Inn Express & Suites - Lancaster OH. It's great to know you took full advantage of the convenience our location affords our guests, and we appreciate you mentioning it to your fellow travelers! Take care, and know we'd be delighted to welcome you back anytime your plans bring you this way.Warm Regards,General ManagerHoliday Inn Express & Suites - Lancaster
par un voyageur
Publié le 28 août 2024 sur Expedia
par un voyageur
Publié le 25 août 2024 sur Expedia
I reserved this property for the location, because breakfast was included and it had a pool. Upon checking in I learned that the pool was under construction and closed. I feel this is something that needs to be disclosed before check in. Other than that, our stay was wonderful!
Commentaires de Gestion de l’hôtel
26 août 2024 par General Manager, Gestion de l’hôtel
Dear Amy,Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that you enjoyed your stay at Holiday Inn Express & Suites - Lancaster OH.We appreciate your patience while we update the property. Information about this work and any impacted amenities can be found online. Should you be in the area again, please come back to see us.Warm Regards,General ManagerHoliday Inn Express & Suites - Lancaster
par un voyageur
Publié le 23 août 2024 sur Expedia
I always enjoy my stay! Staff is always friendly & helpful! It’s very clean & the remodel is great!
Commentaires de Gestion de l’hôtel
26 août 2024 par General Manager, Gestion de l’hôtel
Dear Sheila,Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that you enjoyed your stay at Holiday Inn Express & Suites - Lancaster OH. It is always a special honor to hear from a return guest, and we are delighted to know our staff always takes good care of you and that you found our new look to your liking. We hope to welcome you back again soon! Warm Regards,General ManagerHoliday Inn Express & Suites - Lancaster
par un voyageur
Wedding Trip stay
Publié le 14 août 2024 sur HotelsClose to a wedding we were attending.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Paul,Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that you enjoyed your stay at Holiday Inn Express & Suites - Lancaster OH, and it's great you loved our great location. We hope to welcome you back soon!Warm Regards,General ManagerHoliday Inn Express & Suites - Lancaster
