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Holiday Inn Lancaster by IHG

3.5 star property
3.5-star hotel near Lancaster County Convention Center

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Photo gallery for Holiday Inn Lancaster by IHG

Terrace/patio
Exterior
Exterior
Exterior
Indoor pool, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly

Explore the area

Map
26 East Chestnut Street, Lancaster, PA, 17602
  • Lancaster Marriott at Penn Square
    ‪6 min walk‬
  • Lancaster County Convention Center
    ‪7 min walk‬
  • Franklin & Marshall College
    ‪19 min walk‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About the area

Lancaster

Historic Downtown Lancaster stay.With a stay at this Historic Downtown Lancaster hotel, you'll be within half a mile (1 km) of Lancaster County Convention Center and 2 miles (3 km) of Franklin & Marshall College. Tanger Outlets Lancaster and Dutch Wonderland are also within 6 miles (10 km).

What's nearby

  • Central Market - 6 min walk - 0.5 km
  • Lancaster Marriott at Penn Square - 6 min walk - 0.6 km
  • Lancaster County Convention Center - 7 min walk - 0.6 km
  • Franklin & Marshall College - 19 min walk - 1.6 km
  • Dutch Wonderland - 9 min drive - 8.1 km

Getting around

  • Lancaster Station - 8 min drive
  • Harrisburg Intl. Airport (MDT) - 40 min drive

Restaurants

  • ‪The Imperial - ‬1 min walk
  • ‪Queen Street Bistro - ‬1 min walk
  • ‪Square One Coffee - ‬1 min walk
  • ‪Marion Court Room - ‬1 min walk
  • ‪Yorgos Restaurant & Lounge - ‬4 min walk

About this property

Holiday Inn Lancaster by IHG

3.5-star hotel near Lancaster County Convention Center
Holiday Inn Lancaster by IHG offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 13 meeting rooms are available. Event space at this hotel measures 22000 square feet (2044 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Lancaster by IHG. For a fee, parking is available.

This 3.5-star Lancaster hotel is smoke free.

  • 215 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 22000 sq ft of conference space
  • 2044 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Lancaster by IHG offers 215 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Similar properties

2 bars/lounges, rooftop bar

Lancaster Marriott at Penn Square

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,007 reviews
The price is CA $180
CA $200 total
includes taxes & fees
Jun 1 - Jun 2
Lancaster Marriott at Penn Square

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 7 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lancaster
Holiday Inn Lancaster
Lancaster By Ihg Lancaster
Holiday Inn Lancaster by IHG Hotel
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster by IHG Lancaster
Holiday Inn Lancaster by IHG Hotel Lancaster

Holiday Inn Lancaster by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 468 out of 959 reviews
Rating 8 - Good. 283 out of 959 reviews
Rating 6 - Okay. 117 out of 959 reviews
Rating 4 - Poor. 54 out of 959 reviews
Rating 2 - Terrible. 37 out of 959 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay!
Stayed 2 nights in Mar 2025

2/10 Terrible

Gabriela

Disliked: Cleanliness, staff & service
Horrible customer service
Stayed 2 nights in Feb 2025

10/10 Excellent

Stacey

Stayed 2 nights in Feb 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities
Room next door smoked in room and our room was fully with smoke. I am allergic and use a Cpap machine with filters air and I still woke with an infected throat. Staff said they will check into it and bill that room, but nothing was refund for us that had to deal with it. Also escalator had an issue and fire department came, so they were inoperable. More attention is needed at this hotel.
Stayed 1 night in Feb 2025

6/10 Okay

Sean

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Staff & service, property conditions & facilities
Mohamed at from desk was great. Very professional.
Stayed 1 night in Feb 2025

8/10 Good

susanne

Travelled with family
Liked: Staff & service
Disliked: Amenities
Not very fresh hotel . Needs something
Stayed 1 night in Feb 2025

10/10 Excellent

Zach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

6/10 Okay

Samantha

Stayed 2 nights in Oct 2024

10/10 Excellent

Bayyinah

Stayed 2 nights in Jan 2025

10/10 Excellent

Patrick

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased that they reached out shortly after I checked in.
Stayed 1 night in Dec 2024

10/10 Excellent

terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy walking to lots of things downtown. Staff was professional and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Tara

Stayed 2 nights in Oct 2024

8/10 Good

kenneth p

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Jan 2025

8/10 Good

Jeffrey, King of Prussia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Clean. Convenient to the convention center at the Marriott two blocks away. Lots of commerce and dining options around. In hotel breakfast buffet for under $15 per person was quite decent with hot (scrambled eggs, sausages, country fried potatoes) and cold (package, cereal, fruit, and yogurt parfaits) options for everyone.
Stayed 2 nights in Jan 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and close to area restaurants and shops. I would not recommend the breakfast though.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lisha

Liked: Property conditions & facilities
We loved the staff very helpful
Stayed 2 nights in Jan 2025

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent!
Stayed 3 nights in Dec 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Todd

Stayed 2 nights in Nov 2024