Note fondée sur 799 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 juill. 2022 sur Hotels
Excellent customer service.
People was so nice.
Commodity eazy
Commentaires de Gestion de l’hôtel
22 juill. 2022 par General Manager, Gestion de l’hôtel
Annie, thank you for your comments regarding your recent stay at the Holiday Inn Lancaster. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with our team to recognize them for a job well done. Thank you again; we look forward to welcoming you back soon.
Frank Rivera,
General Manager
par un voyageur
Publié le 23 oct. 2024
Toilet and air conditioner in room where broken. Too many bums outside to walk around. Connected restaurant expensive and messes up order then yells at you. Front desk staff was very nice though.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Megan, Gestion de l’hôtel
Victoria I am sorry to hear you didn't have an amazing experience that we strive to give each of our guests. Thank you for bringing this to our attention!
par un voyageur
Publié le 7 oct. 2024 sur Expedia
We were there for one night. Front desk staff were friendly and efficient. Rooms were spotless beautifully decorated, comfortable bed. We would highly recommend.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Janice, Thank you so much for your wonderful review of Holiday Inn Lancaster! We are delighted to learn that you enjoyed your stay and found our front desk team-friendly and efficient. It is nice knowing you appreciated the spotless, beautifully decorated room. It is great to know that you had a comfortable night, and we truly appreciate your recommendation. We look forward to welcoming you back for another fantastic stay!Thank you,Holiday Inn Lancaster Team
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Enjoyed our weekend getaway. Will definitely come back.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Holiday Inn Lancaster Team, Gestion de l’hôtel
Dear Sandi,Thank you for choosing Holiday Inn Lancaster and sharing your experience. We’re thrilled to hear that you enjoyed your weekend getaway with us. It is always a joy to see our guests excited about returning; we look forward to it.Thank you,Holiday Inn Lancaster Team
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Megan, Gestion de l’hôtel
We apologize if you didn't experience a nice stay. Please contact hotel if you would like to discuss.
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Megan, Gestion de l’hôtel
Glad to hear you had a nice time. Come see us again.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Hotel is teetotal, if you want a beer with your meal - no chance!
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Megan, Gestion de l’hôtel
At the imperial we have a large selection of beer. Hopefully you will check it out.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
This was a nice clean hotel with convenient parking.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Megan, Gestion de l’hôtel
We are glad you enjoyed your time here at the Holiday Inn.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Great hotel. The men at the front desk were awesome at check in. They were so helpful!
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Holiday Inn Lancaster Team, Gestion de l’hôtel
Dear Sherri, Thank you for your kind words! We are delighted to hear that you had such a positive experience with our check-in service. Providing a smooth and efficient arrival process is a top priority for us, and it's always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon at Holiday Inn Lancaster.Thank you,Holiday Inn Lancaster Team
par un voyageur
Publié le 18 sept. 2024 sur Hotels
