Note fondée sur 941 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,3 Service et personnel
3,2 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
5 nov. 2023 par Manager, Gestion de l’hôtel
Hello Thonas,Thank you for sharing your experience with us. We regret to hear that your stay did not meet your expectations. We appreciate your feedback and will take it into consideration for future improvements. Please reach out to our management team for further assistance.
par un voyageur
Publié le 24 oct. 2024
The shower tiled wall had black mold and needed cleaning
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Manager, Gestion de l’hôtel
Hello Michael,We appreciate your feedback regarding the shower condition. We take cleanliness seriously and will address this matter promptly. Your insights help us improve our services to ensure a pleasant stay for all our guests.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Nice place to stay
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Manager, Gestion de l’hôtel
Hello Gerardo,We're grateful to hear you enjoyed your stay with us. Your positive feedback is greatly appreciated and we hope to welcome you back again in the future. Thank you for choosing our hotel for your accommodation needs.
par un voyageur
Comfortable
Publié le 28 sept. 2024 sur HotelsExactly what we needed
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Ernest,We are very pleased to hear that our hotel met your expectations. Our team strives to provide guests with a satisfactory experience during their stay. If there is anything else we can assist you with, please do not hesitate to contact us.
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello James,We are thrilled to hear you had a great stay with us! We hope to welcome you back soon for another wonderful experience at our hotel.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
I had my first bad experience here. They claim that they had to give a refund to a customer who stayed in the room after me because my dog sheds hair. Ok. They claim that they needed 2 hours to clean up dog hair on the carpet area around the bed. I’m gonna say that is on the staff. Then this stay they kept $25 of my deposit for dog hair. But my handicap room had fecal matter all across the outer edge of the toilet seat and top outer edge of the bowl portion. The bedding was stained and smelled I had taken all the bedding to the laundromat myself. There were roaches dead and alive in the room. I never came and complained about it.
If you need 2 hours after 2 guests to clean up dog hair from the first guest “me” then I feel that it’s on the staff that is responsible for cleaning the room. If the right person were to walk into this location. I bid them good luck. They are renovating but there’s health and safety hazards all over this location. My prior stay I gave a good review, but that was only because of only 1 staff member there. He was very professional and very courteous and accommodating to us. I have stayed at this location for 5-7 day clips multiple times the past few months. I don’t like to bother the staff until I lose my key or lock myself out of my room. If I have a issue I just deal with it or do it myself.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello D,We regret to hear about your recent experience and appreciate you sharing your concerns. We will address this with the appropriate teams for further investigation. We strive to provide a clean and comfortable environment for all guests. Your feedback is valuable and will help us improve our services for all future guests.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Emily,We're disappointed to hear that your experience didn't meet your expectations. Please feel free to reach out to us directly to share more details about your stay so we can address any concerns. We value your feedback and hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
I wouldn’t recommend this place to anyone
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello Michelle,We appreciate your feedback and apologize that your stay did not meet your expectations. We value all guest comments as they help us improve our services for future visitors. Thank you for taking the time to share your experience with us.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
dirty and needs updated
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We appreciate your feedback and will forward your comments to our management team for further review and consideration. Thank you for bringing this to our attention.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Love the area that is a few minutes from every essential and some a few minutes walk. Staff are awsome.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello D,We are delighted to hear that you enjoyed our convenient location and found our staff to be excellent. It was a pleasure to have you as our guest, and we hope to welcome you back for another enjoyable stay in the future.
