Note fondée sur 915 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Sainte Julie
Publié le 18 févr. 2024 sur Expedia
Le lit est très confortable et la chambre qui nous ont donné est une suite
Merci
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We're delighted to hear that you found the bed very comfortable and enjoyed the suite we provided. Your comfort is our top priority, and we're thrilled that you had a pleasant stay with us. We appreciate your feedback and hope to welcome you back for another enjoyable experience soon.Sincerely,Hotel Manager
par un voyageur
Publié le 18 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
23 mars 2022 par Hotel Manager, Gestion de l’hôtel
Dear Vincent,
It is a great delight to see 10/10-star feedback.
Hope that you had a marvelous & awesome stay experience.
Our team is very much overwhelmed to see the rating.
It is a privilege to host guests like you.
Await your next earliest visit.
Sincerely,
Hotel Manager
par un voyageur
Nuit étape en famille
Publié le 29 déc. 2019 sur HotelsChech-in et Check-out rapides, personnel sympathique.
Chambre spacieuse et lits confortables.
Le seul bémol : la chambre était très froide à notre arrivée, nous avons demandé des couvertures car le chauffage peinait à monter et l'hôtel n’avait plus de couverture pour nous. Nous avons dû nous coucher avec des sweat-shirts.
Le petit-déjeuner était simple mais bon.
Commentaires de Gestion de l’hôtel
30 déc. 2019 par Hotel Manager., Gestion de l’hôtel
Dear Muriel,
Thank you for sharing your experience with us. I am glad that you had a quick check-in and check-out experience with us and liked our spacious room and comfortable beds, along with our good breakfast. I apologize that the very cold room caused an unusual demand for blankets and the heater fails to resolve this. I truly appreciate your kind comments regarding our friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Sincerely,
Hotel Manager.
par un voyageur
Publié le 22 oct. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
22 oct. 2019 par GM, Gestion de l’hôtel
Thank you for your review. We appreciate your time and hope to see you again soon.
par un voyageur
Publié le 17 nov. 2024
par un voyageur
Publié le 13 oct. 2024
The front desk clerk had a big challenge trying to find my reservation even after seeing my trip confirmation details. Never saw her smile once
Commentaires de Gestion de l’hôtel
14 oct. 2024 par GM, Gestion de l’hôtel
Dear David,We sincerely appreciate your feedback and deeply regret that your experience did not meet your expectations. Our team at Best Western Plus Desert Poppy Inn is committed to providing exceptional service, and it seems we fell short during your visit. The issue you faced with your reservation is certainly not reflective of our usual standards. We understand the importance of a smooth check-in process and the impact it has on setting the tone for your stay.Please accept our apologies for any inconvenience caused. We have taken note of your feedback and are working diligently to ensure such a situation does not recur. We would love another opportunity to serve you better and assure you of our best service, which includes a warm and welcoming front desk experience. Thank you for bringing this to our attention, as it helps us improve and offer a better experience to you and other guests.Warm Regards,General ManagerBest Western Plus Desert Poppy Inn
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par GM, Gestion de l’hôtel
Dear Valerie,We are absolutely delighted to have received your perfect 10-star rating for your stay at Best Western Plus Desert Poppy Inn. It gives us immense pleasure to know that we were able to provide an experience that met your expectations and contributed positively to your trip.Our team is dedicated to providing the best service and a comfortable stay to all our guests. Your positive feedback reinforces and motivates us to continue doing so. We sincerely hope to have the pleasure of welcoming you back in the near future for another memorable stay.Warm Regards,General ManagerBest Western Plus Desert Poppy Inn
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Yes
Commentaires de Gestion de l’hôtel
23 sept. 2024 par GM, Gestion de l’hôtel
Dear Ana,Thank you for taking the time to share your feedback with us. We're delighted to know that you had an overall positive experience at Best Western Plus Desert Poppy Inn. Our team takes great pride in providing an enjoyable and relaxing stay for our guests, and your feedback serves as a wonderful affirmation of those efforts.As we strive to improve and make every guest's stay exceptional, we would love to hear more about your experience. Your insights can help us to enhance our services and amenities. We hope to have the opportunity to welcome you back in the future for an even better stay.Warm Regards,General ManagerBest Western Plus Desert Poppy Inn
par un voyageur de La mirada
Publié le 21 sept. 2024 sur Expedia
Staff here is very kind and room is very clean and safe
Commentaires de Gestion de l’hôtel
21 sept. 2024 par General Manager, Gestion de l’hôtel
Dear jaesung,Thank you for the 5/5 rating! We're so glad to hear that you found our staff kind and your room clean and safe. Your comfort and satisfaction are our top priorities. We look forward to welcoming you back soon!Sincerely, Karla IrahetaGeneral Manager
