Note fondée sur 912 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2024 sur Expedia
I’m always satisfied with Best western’s hotel….
It is my third city
Commentaires de Gestion de l’hôtel
23 août 2024 par Management, Gestion de l’hôtel
Dear RobertI’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Was perfect!
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Management, Gestion de l’hôtel
Dear Stephanie,I’m so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our associates friendly. Your review and recommendation are welcomed and appreciated. Thank you for staying with us.
par un voyageur
Rien de specila
Publié le 11 juin 2022 sur HotelsHall d’entree tres bruillant il y avait une soiree dans l’hoté( genre soiree discotheque)
Commentaires de Gestion de l’hôtel
12 juin 2022 par Danielle, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 3 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2019 par Lisa Wood, FOM, Gestion de l’hôtel
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
par un voyageur
Publié le 22 juill. 2019 sur Hotels
par un voyageur de Montréal
Publié le 26 juin 2019 sur Expedia
Bien situé pour un arrêt rapide sans trop être dans la ville. Bon déjeuner. La qualité du papier de toilette était impressionante.
Difficulté de communication, j'avais appelé pour avoir des demandes spécifiques et arriver sur place la personne n'avait pas fait le message.
Commentaires de Gestion de l’hôtel
4 juill. 2019 par Best Western , Gestion de l’hôtel
We are pleased that you enjoyed an energizing and fulfilling stay at The Best Western Capital Beltway. Thank you for your generous comments regarding our thoughtful service and excellent accommodations. Thank you for being our guest and we hope to welcome you back very soon.
par un voyageur
Publié le 9 août 2018 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2018 par Lisa Wood, FOM, Gestion de l’hôtel
I appreciate your positive feedback about our hotel. We do take pride in catering to our guest needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us
par un voyageur
Good option to avoid downtown prices
Publié le 3 sept. 2024 sur HotelsGood location to access the metro into downtown DC. Staff was friendly and helpful
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Management, Gestion de l’hôtel
Dear BrianI’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.
par un voyageur
room smelled
Publié le 31 août 2024 sur HotelsThe room smelled bad. Not sure if it was a chemicals they used, or just old really old furniture in the room. Unfortunately, I was exhausted after 3.5 hour drive and didn't want to deal with front desk and didn't have energy to find a new hotel. Low popcorn ceilings, small TV, no e-guide, just generic remote to flip thru all channels until you find one you like.
Commentaires de Gestion de l’hôtel
31 août 2024 par Management, Gestion de l’hôtel
Dear Johan, Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. Your satisfaction is of utmost importance to us, and we hope to regain your trust on a future visit.
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Management, Gestion de l’hôtel
Dear Daisy"We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.
