Note fondée sur 32 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
BON SEJOUR DANS L'ENSEMBLE
Publié le 15 mai 2022 sur HomeAwayNous avons été surpris à notre arrivée car nous pensions la maison et le jardin beaucoup plus grands. Les photos ont été certainement prises avec un grand angle.
Sinon le séjour s'est très bien passé. Juste un petit bémol nous avions contacté Daniel car les évacuations de deux salles de bains étaient bouchées et des serviettes de bains étaient sales mais nous n'avons pas eu de réponse. Il semblerait que Daniel n'aie pas reçu notre message ??
Sinon encore un petit bémol le manque d'ustensile de cuisine. Un seul plat allant au four pour 8, très peu de couverts, pas de grille pour le barbecue (pour faire cuire du poisson impossible), du coup on a voulu le faire au four mais pas de lèche frite...
Bon restons positif nous avons quand même passé un bon séjour. Le spa et la piscine ont été bien appréciés ainsi que les jeux mis à notre disposition.
Commentaires de Gestion de l’hôtel
3 juin 2022 par VrboOwner, Gestion de l’hôtel
Marie Christine, merci de nous avoir raconté votre expérience à la Villa Carmen. Vos recommandations sont appréciées et seront prises en compte. Je suis désolé que votre message à Daniel n'ait pas reçu de réponse, mais il serait peut-être bon de savoir pourquoi il ne lui est pas parvenu. Un appel téléphonique aurait peut-être été préférable, car il est disponible pour toute question et aide 24 heures sur 24.
D'autre part, je suis content que vous nous fassiez savoir que dans l'ensemble vous avez passé un séjour agréable et que le SPA, la piscine ainsi que les différents jeux ont été appréciés par tous.
par un voyageur
Super séjour
Publié le 27 févr. 2022 sur HomeAwayL accueil, la maison, la piscine… tout était au top
Commentaires de Gestion de l’hôtel
28 févr. 2022 par VrboOwner, Gestion de l’hôtel
Merci beaucoup Xavier pour votre commentaire, c'était un plaisir de vous recevoir, vous et votre famille, à la Villa Carmen. Nous espérons vous revoir bientôt !
par un voyageur
Excellent
Publié le 17 sept. 2024 sur HomeAwayVilla Carmen is situated in a quiet area with stunning views. Small supermarket 5 mins walk away. 35 mins walk into the main part of Playa Blanca. We made full use of the pool and hot tub and the games room was an added bonus. Would definitely recommend this villa.
par un voyageur
Publié le 20 août 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
29 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much Richie for your rating! And for choosing Villa Carmen for your holidays.
par un voyageur
Family holiday
Publié le 12 août 2024 sur HomeAwayYearly family holiday with my kids and grandkids
Location was further out any expected
Villa was nice lots of room to play
Pool was good.
Air conditioning not great
Bedding very old only one sheet and one duvet cover with duvet in closet
Outside could be cleaner
Air conditioning not
Commentaires de Gestion de l’hôtel
29 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you very much Christine for taking the time to write the review. We are glad to know that the Villa was suitable for your family holiday. We have taken note of your recommendations to improve and provide a solution as soon as possible. We are delighted to have hosted you at Villa Carmen.
par un voyageur
Publié le 10 août 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
21 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you very much Paula for your 5/5 star rating!! See you next time
par un voyageur
Amazing Villa
Publié le 4 juill. 2024 sur HomeAwaySpent 8 fantastic nights in this beautiful villa the owner Sonia was so helpful right from when we first made contact.
Villa is stunning in a quiet location with fantastic games room downstairs for the kids very clean throughout.
Everything you’d ever need for a wonderful holiday.
Would recommend car hire.
Definitely stay here again.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you very much Michael for taking the time to write your review.
We appreciate you making recommendations about your experience during your stay and for giving us such positive feedback about your stay at the villa and the communication you received from us, we also appreciate that you and your family have been wonderful guests.
We look forward to seeing you again soon.
par un voyageur
Family Holiday
Publié le 16 avr. 2024 sur HomeAwayProperty needed a deep clean. 2 Bedrooms in basement had no access from main villa.Not suitable for children
Condition of sunbeds very poor and not as advertised.Bathroom in main bedroom had no seperation from main sleeping are and in our opinion was not hygenic as the wall did not go up to the ceiling.
Commentaires de Gestion de l’hôtel
28 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you very much Mr. Colin for your comments and for your stay at Villa Carmen. We regret these details that you mention that you had during your stay. On the other hand, we always try to solve any incident immediately and through good communication during the guest's stay, but we also thank you for notifying us now. We will work on these aspects to continue improving.
par un voyageur de Hitchin
Just fabulous…,,,
Publié le 17 mars 2024 sur HomeAwayLovely large property, well maintained with lots of activities. Good sized outside area and large games room. Nicely decorated, with everything you need for a relaxing break.
Quiet residential area, with mini market close by. 40 minute walk down hill to central Playa Blanca. Dead easy to order a taxi if not up for the walk.
Communication before stay was excellent and handover by Manager friendly and comprehensive.
Great holiday rental for adults and older children. Would not hesitate to recommend.
Commentaires de Gestion de l’hôtel
24 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you very much Sue for your review and taking the time to write it.
We appreciate your description of the villa and recommendations which will be helpful to future guests.
We also appreciate your kind words of thanks to our management for facilitating your stay.
We look forward to seeing you again at Villa Carmen.
par un voyageur
Fabulous Villa
Publié le 25 janv. 2024 sur HomeAwayWe were very happy with Villa Carmen. It was modern and clean with everything that was described in the advertising. The fantastic games room entertained the kids every evening plus the adults enjoyed the darts and pool table. The hot tub was an added luxury and the heated pool. There was a lovely complementary gift of toiletries in each of the 6 bedrooms plus wine, milk, bread jams and butter to start us off. The host Daniel was very nice and helpful on our arrival. My only suggestion for improving the facilities in the bedrooms would be to have king size duvets on the larger double beds instead of two small individual duvets plus they were quite thin so we felt a bit cold some nights. We doubled up for the little kids with two spare duvets and they were more comfortable. The beds are very comfortable as we're the bed pillows and there were plenty on each bed. The location is within short walking distance of the Montana Roja and the views are lovely. Ten minute walk will get you to the bus stop to catch the local 30 bus which takes you all around Playa Blanca for 1 euro 40 cents each or taxis are very reasonable too. No reason to hire a car unless you want to go further. The nearest beach is Flamingo Bay and takes 30 mins to walk there. We will definitely be back ❤️
Commentaires de Gestion de l’hôtel
7 févr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you very much Julie for sharing such a detailed review of the villa. We are glad to hear that you and your family enjoyed your stay as you described it and that you appreciated the way we treated you and your family. We are sure that your recommendations will be of great help to future guests and we take note of your comment about the use of duvets to make the beds more comfortable. We look forward to welcoming you back to Villa Carmen.
