Note fondée sur 8 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Excellentissime !
Publié le 2 mars 2024 sur HomeAwayVilla idéalement situé pour tout visiter avec une belle vue sur l océan,la piscine chauffée au top! A proximité restaurant et supermarché, et place de parking très appréciée! Sinon pour l île , c est notre top 2 de nos voyages : paysages lunaires et chargés d histoire pour les visites des sites touristiques ,le soleil toute l année malgré le vent pour nous en février mais bon, je recommande vivement
par un voyageur
A gusto
Publié le 17 juin 2024 sur HomeAwayTodo súper,
Pero recomiendo mejor limpieza en general
par un voyageur
Villa Reyes review Enzo
Publié le 13 août 2023 sur HomeAwayWe had a very pleasant stay in Villa Reyes.
At start some things went wrong.
We couldn’t enter the villa as the lock was broken.. Believe it or not, after a phone call
Javier came.. entered the villa, we still don’t know how! But he changed the batteries.
And we were good to go.
Unfortunately the mattresses in the single rooms were very bad. A call with Richard the owner solved this issue, he changed 2 of them, next to the shower head and knives and spoons. Everything was solved very quickly.
Super service, a big thank you for that.
A very nice pool!! Really ok. Only one thing outside is never ever cleaned!!
The green carpet can only be cleaned with a vacuum cleaner , which isn’t there.
Next to the fact that the poolcleaner all of the sudden comes in the house without notice.
That is not ok when you are there!!
Walk in while you are busy with things or even
Sit and eat is not ok! A knock on the door prevent surprises.
sheets for the bed are changed in the beginning of the first week after that not anymore
Towels were changed twice
Cleaning can be better!!
Overall we had a very nice holiday in this pleasant house. And I want to provide good feedback for the owner as he was very helpful
par un voyageur
Lovely place
Publié le 8 oct. 2022 sur HomeAwayWas a lovey holiday for me and my Husband, we had a hire car and so Glad we did everything is only 10 minute drive away and easy to get to.
par un voyageur de Surrey
Family getaway
Publié le 18 août 2022 sur HomeAwayFrom booking to departure, the communication was wonderful. Any questions we had were quickly answered. The villa was as described, with great views, and the local area had the convenience of both multiple Spanish and one British restaurants, a supermarket selling lovely fresh produce along with anything else you would need and a chemist. It was a lovely quiet area with the busy tourist centres just 10 mins by car or bus ride. Lovely beaches, with amazing diving and snorkelling. (Scuba Legends Dive Centre were amazing with all of us, the children had an amazing experience) The beach at Playa Chica was our favourite, with public toilets, two showers to wash off any sand before leaving, ice creams and drinks, including a great cup of tea, sold on the beach front. The area has many wonderful beaches, so please explore this wonderful island. From visiting the volcanos to swimming with amazing marine life, this has something for everyone.
par un voyageur
Disappointing Villa Experience
Publié le 10 juill. 2022 sur HomeAwayWe have been renting holiday villas on Lanzarote for 25 years and have stopped in excess of 40 properties. We are very familiar with the standards and service expected in this price bracket and can say with certainty that this is by far the worst villa we have ever stayed in. The pre entry instructions on how to get into the property were wrong. There was no face to face check in process. The villa was dirty and poorly maintained. The marketing photographs did not accurately represent the current state of the property or the amenities within it. Several basic items/ utensils were broken or missing which meant we needed to purchase items for ourselves. We complained to the agent, Agni Travel. We asked to leave the property immediately and to receive a refund for our unused days. This was refused claiming that they had never received complaints about the property before. This claim was proved to be false when a quick search found reviews describing exactly the same issues with the same property on another Villa rental site dated 2019 and 2022 along with Agni Travels response at the time saying the issues had been addressed. Agni Travel did arrange for the property to be cleaned after our complaint which improved the cleanliness dramatically despite the local property manager claiming this was unnecessary. Agni Travel did offer to relocate us to another property in their portfolio but we were unable to accept this as it was over 28km away. They also offered us a 7% discount on our next booking with them. This was also pointless as we will never use them again.
Our advice to anyone looking at this review is to keep looking as there are far far better properties available in this price range
par un voyageur de Cork
Absolutely fantastic
Publié le 30 juin 2022 sur HomeAwayEverything you need is provided for in the villa couldn’t fault it , the pool was amazing, home from home , you would need a car to to go to the main strip but buses are very frequent, would highly recommend this property
par un voyageur
Ottima esperienza
Publié le 19 mai 2022 sur HomeAwayCasa grande, pulita,anche nei cassetti cucina. Cucina fornitissima di tutto,anche di calici, ci sono pure stendino e mollette. Materassi comodissimi anche se non nuovi. Assistenza in loco gentile e premurosa, abbiamo avuto qualche problema nel comprendere il funzionamento della antifurto al primo ingresso in casa