Ratings based on 8 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.6 Service & staff
4.9 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Nice room good location
Posted Oct. 22, 2020 on HotelsWhat an excellent hotel. I joined friends to visit Lanzhou. The hotel's location is awesome，just inside lanzhou zhongxin，and.good wifi，comfortable.bed，room is fresh and.clean
Comment from Hotel Management
Oct. 23, 2020 by Your Sincerely General Manger Sun Peng Michael, Hotel Management
Dear Sir, thank you for your recognization, our hotel located in Lanzhou Center with good transportation, it is convenient for shopping, having meal and entertainment. You can enjoy special delicious food.Thanks for your support and love, look forward to see you again!
by A traveller
Solid 3-1/2 to 4 star choice to stay in Lanzhou
Posted Dec. 29, 2019 on HotelsThe lobby of this hotel was on the 5th floor of Lanzhou Center which is a fairly large mall complex. The rooms were from the 6th floor and up. It is a relatively small but cozy hotel. They offered the free usage of a washer, dryer, detergent and fabric softener in a self-serve laundry room on the lobby floor which came in quite handy. Service was quite good and the buffet breakfast was a fairly good value. Regarding location, it is less than a 10 minute walk from the Xizhanshizi subway station (There is only one line to the Lanzhou metro which goes to the Lanzhou West Railway Station which is on the high-spreed rail line). A Bank of China branch is right across the street from the subway entrance. There is plenty of outdoor shopping, fast food and restaurants nearby both Western (including KFC and Burger King) and Chinese. The Gansu Provincial Museum is also 5 minutes a way and is great. In short, it is in an excellent location. If I were to stay in Lanzhou again, I would definitely stay here.
Comment from Hotel Management
Jan. 2, 2020 by Micheal-GM, Hotel Management
Dear guest, thanks for your great praise and recognition, and thanks for sharing your experience to others. IHG service' aim is to make us to your one of the greatest companies of guests love, so we still insist on putting your order in the first place. Our hotel located in Lanzhou Center, which is the prosperous commercial mall with convenient transportation. You can easily find anywhere you want.Sincerely look forward your next coming and best regards.
by A traveller
Pleasantly supprised.
Posted Nov. 14, 2019 on HotelsThis was an amazing hotel. Very clean and the employees were friendly and courteous. There was always a person on staff who spoke English. It is located inside a department store. It is super convenient for restaurant access and shopping. If you are an early riser there is a nice little pork bun place down the street on the corner. Inexpensive and delicious. make sure you have an address for the taxi driver, it is a little newer and not all taxi drivers know where it is.
Comment from Hotel Management
Nov. 15, 2019 by Elvis Zhang, Hotel Management
Dear guest, thanks for your comments about our hotel and service. Our hotel located in Lanzhou Center Mall, which is convenient for shopping and taking meal. You need to know that your words are important to improve our service. Thanks for sharing your praise again. Hope to see you next time!
by A traveller
Posted Nov. 11, 2019 on Expedia
Check in staff was professional and proactive. We arrived early at 7+ am and the staff arranged for early check in at ~10am. In the interim the concierge suggested we have breakfast at a nearby restaurant which was a good recommendation.
Room was spacious and clean. Overall a pleasant experience.
Comment from Hotel Management
Nov. 11, 2019 by Elvis Zhang, Hotel Management
Dear Guest, thank you for staying with us at Holiday Inn & Suites Lanzhou Center, we're absolutely honored for your appraise about our service. It is pleased that we can help for you and offer you convenience. Sincerely look forward your next coming and best regards.
by A traveller
Decent once I moved room
Posted Oct. 15, 2019 on HotelsLarge, comfortable room with nice lighting as you would expect from a Holiday Inn. The staff were helpful and accommodating. They moved me from a room with an awful view to one looking at the mountain (view from original and new room shown and I don’t think it’s fair to expect someone to pay the full price for the former). The gym was small but nice to have - I was the only person in there other than a self obsessed woman who spent half an hour taking pictures of herself in the mirror whilst her 5 year old child protested and played with the gym equipment. Finally just be aware that you can’t upgrade to a different class of room when you get to the hotel if you booked through Hotels.com.
Comment from Hotel Management
Oct. 17, 2019 by ADOS Elvis Zhang, Hotel Management
Dear guests, thanks for your living and feedback, your comment is very important to us.Our idea is service with true hospitality.Here are differents facilities and delicious food that you can feel national features.Looking forward to welcoming you next time. All the best!
by A traveller
Great location and friendly staff
Posted Aug. 16, 2019 on HotelsFriendly and helpful staff, great location at lanzhou center, walking distance to shopping mall, restaurants and Gansu museum. Definitely we come back when we travel lanzhou again.
Highly recommended!
Comment from Hotel Management
Aug. 18, 2019 by MarCom Eileen Zhong, Hotel Management
Dear guest, Welcome to Lanzhou.We are glad to hear you have a nice day in Holiday Inn & Suites Lanzhou Center.The hotel will always keep the true hospitality.We hope all the guests could enjoy their trip in our hotel.Anyway hope to see you again in our hotel. Thanks for your highly recommended.
by A traveller
Price a bit high, but really nuce
Posted Nov. 28, 2019 on HotelsThat was very good. The room was very good, big and comfortable, also the location was quite good. Next is the department store with the supermarket, the shipping mall with lot of restaurants. Many thanks for helped us to call the taxi at 5.00 in the morning.
Comment from Hotel Management
Dec. 2, 2019 by Elvis Zhang, Hotel Management
Dear guests, thank you for your praise and recognization. I'm glad you had a wonderful and an enjoyable experience in the hotel. It is our duty to serve you and thanks again for your support. Look forward to your next visit!
by A traveller
Posted Sep. 30, 2019 on Hotels
L’entrée est un peu dur à trouver et la réception est au niveau 5.
Lever la tête pour voir la tour et l’hotel, puis faire le tour du centre commercial par la gauche, une petite pancarte se trouve sur la droite de la porte.
Comment from Hotel Management
Oct. 10, 2019 by MarCom Eileen Zhong, Hotel Management
Dear guests, thank you for your approval, we will continue to improve our services and facilities, and is willing to provide you with more simple and comfortable service, look forward to your next stay! Thank you!
