Note fondée sur 281 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Gerra L., Gestion de l’hôtel
Dear Bruno, Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager
par un voyageur
Publié le 13 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
9 juin 2023 par Gerra L., Gestion de l’hôtel
Dear Didier,We greatly appreciate the time and effort you have taken to provide us with your valuable feedback. We firmly believe that insights like yours play a critical role in our efforts to give each and every guest a delightful stay. We apologize that you had a less-than-excellent experience. Please let us know if there is anything else with which we may assist. Sincerely,Gerra L. Resort Manager
par un voyageur
Très belle étape dans les Visayas
Publié le 20 févr. 2023 sur HotelsVue de l’exterieur ce grand édifice au milieu d’un quartier en devenir peut paraître un peu inhospitalier, mais sitôt arrivé dans le lobby : un véritable enchantement, très design, une selection de meubles et de décorations superbes, 2 grands bassins de nage à débordement, et des chambres très confortables si l’on rajoute à cela un excellent restaurant et un petit déjeuner d’une qualité rare, je ne pourrai que conseiller chaudement cet établissement, qui a été un vrai plaisir dans ce voyage aux Philippines
Commentaires de Gestion de l’hôtel
22 févr. 2023 par Gerra L., Gestion de l’hôtel
Dear Jean Michel,I am so happy to hear that you enjoyed your stay here at The Reef Island Resort Mactan. Thank you for taking the time to share your feedback. Your premium comfort is our utmost goal and I am delighted to hear that we exceeded your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Sincerely,Gerra L. Resort Manager
par un voyageur
A treasure
Publié le 3 oct. 2024 sur HotelsI had a lovely stay in The Reef - what a beautiful place! Very nice rooms, fine breakfast, very warm and friendly staff, and very easy access to great snorkeling. One point of attention - when the staff orders a taxi, they automatically order a luxury taxi which is double as expensive as a white taxi. As you need to pay taxis with cash, this can lead to a negative surprise when you are low on cash (for me, on my trip to the airport going back)
Commentaires de Gestion de l’hôtel
25 nov. 2024 par The Reef Island Resort Mactan Cebu, Gestion de l’hôtel
Dear Kurt,Thank you for your kind review! I am delighted to hear you had a lovely stay with us. We appreciate your feedback about the taxi service and will make sure to communicate more clearly about the options available. We hope to welcome you back for another great stay!Sincerely,Gerra L.Resort Manager
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 nov. 2024 par The Reef Island Resort Mactan Cebu, Gestion de l’hôtel
Dear Akira,Thank you for the amazing review! I am thrilled to hear you had such a great stay. We truly appreciate your feedback. Can’t wait to welcome you back again soon!Sincerely, Gerra L.Resort Manager
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 nov. 2024 par The Reef Island Resort Mactan Cebu, Gestion de l’hôtel
Dear Yusang, Thank you so much for the perfect rating! I am thrilled to know you had such a great experience with us. Your feedback means a lot, and we look forward to welcoming you back for another amazing stay!Sincerely,Gerra L.Resort Manager
par un voyageur
Publié le 20 sept. 2024 sur Hotels
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Pros
Good sized rooms and facilities are exceptional
Staff are delightful. Shout out to Marky!
The food at the restaurant and the buffet is excellent
Location to the airport is great, very convienient
In a quiet area
Perfect for families and couples
Cons
Currently no room service, but they are looking to integrate it in the future
Location from Cebu city - it is a bit of a drive. It is 45 minute ride. Add another 10 minutes when stuck in
par un voyageur
추천해요
Publié le 17 sept. 2024 sur Hotels신축이라 시설 좋고, 조식 나름 훌륭했어요. 채식 옵션이 더 많으면 좋겠어요. 무엇보다 모든 직원 분들이 너무 친절하셔서 감동이었습니다.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Gerra L., Gestion de l’hôtel
Dear Tatsuya, Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager
