Note fondée sur 664 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Michel de Lyon
Un hôtel en plein coeur historique de Laredo.
Publié le 5 mars 2016 sur HotelsBâtiment qui reflète l'empreinte historique de la ville de Laredo. Quartier typique.
Belle piscine extérieure, bien valorisée au Coeur de l'enceinte.
Chambre un peu désuète mais calme.
par un voyageur de Bastogne
Publié le 11 avr. 2012 sur Hotels
par un voyageur de katy
Publié le 6 oct. 2024
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Rogelio,We're deeply concerned to see your rating for La Posada Hotel. We take great pride in providing exceptional experiences for our guests, and we're sorry to hear that your stay didn't meet our usual high standards.Please know that we take all feedback seriously and use it to improve our services. We would greatly appreciate if you could share more about what aspects of your stay didn't meet your expectations.We're committed to ensuring all our guests have a positive stay at La Posada Hotel.Best Regards,Customer Care Team
par un voyageur de katy
Publié le 16 sept. 2024
room temperature manipulation from office, keeping room humid and not comfortable unable to adjust temperature in room after calling front desk. Beds are not comfortable, a lot has changed from my previous stays in this hotel.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Rogelio,We're truly sorry to hear that your recent stay didn't meet your expectations.Your comfort is our top priority, and we sincerely apologize for the issues you experienced with room temperature control and bed comfort. Please know that we take your feedback seriously and will address these concerns with our teams. We value your loyalty and would appreciate the opportunity to make things right. We hope to welcome you back to regain your trust in us.Best Regards,Customer Care Team
par un voyageur
Publié le 6 oct. 2021 sur Hotels
Beautiful hotel. However, little things could made better. First key card would not open hallway door. Had to go back and reprogram card again ,which is no big deal but more people did show up with same problem. .next, tub was not clean and second day staying it did got clean. No tv. No channel..
par un voyageur
Publié le 4 oct. 2021 sur Hotels
Dated hotel, old and kind of run down. Not very clean. Not the room we reserved but only available. Gym is good, breakfast is good and staff is nice. Probably would not stay again.
par un voyageur
Publié le 3 oct. 2021 sur Expedia
Church was across the street and shopping accessibility
par un voyageur
Publié le 27 sept. 2021 sur Hotels
It was amazing only thing bar tender needed help at restaurant
par un voyageur
Publié le 15 sept. 2021 sur Expedia
Great place to spend the night after long day driving through México- comfortable beds wonderful service- valet secure underground parking and a good restaurant with full breakfast included.
par un voyageur
Publié le 11 sept. 2021 sur Expedia
Great
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
