Ratings based on 631 Guest Reviews
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4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
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TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 30, 2024 on Expedia
we love the hotel the only issue the pool was close
Comment from Hotel Management
Jan. 30, 2024 by Bobbie Lee Rodriguez , Hotel Management
We at Residence Inn Marriott/Laredo thank you for choosing our property for your hotel accommodation, and sorry for the inconvenient that our pool was closed it was under maintenance repairs.
by A traveller
Posted Oct. 10, 2023 on Hotels
Comment from Hotel Management
Oct. 12, 2023 by Mario, Hotel Management
Thank you, Mr. Juan Manuel, for choosing to stay with us. I am very happy to hear that everything went well. We really appreciate you taking the time to fill out a survey. Again, thank you and we hope to see you again soon.
by A traveller
Posted Aug. 6, 2023 on Expedia
Comment from Hotel Management
Aug. 31, 2023 by Bobbie Lee Rodriguez , Hotel Management
Thank You
by A traveller
Posted Aug. 3, 2023 on Hotels
Comment from Hotel Management
Aug. 4, 2023 by Mario, Hotel Management
Thank you so much!! We appreciate you taking the time to respond to our surveys. We will gladly share your experience with the staff. We hope to see you again soon.
by A traveller
Posted Jul. 19, 2023 on Expedia
Comment from Hotel Management
Aug. 13, 2023 by Mario Vara, Hotel Management
Thank you for taking the time to give us a review. We hope to see you soon!
by A traveller
Posted Aug. 21, 2022 on Hotels
by A traveller
Posted Mar. 2, 2022 on Hotels
Comment from Hotel Management
Mar. 2, 2022 by Beatrice, Hotel Management
Thank you so much for your review. We appreciate your patronage. We hope to see you again soon!
by A traveller
Posted Jan. 28, 2022 on Expedia
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Comment from Hotel Management
Jan. 28, 2022 by Residence Inn by Marriott, Hotel Management
Thank You so much for taking the time to fill out a survey.
by A traveller
Excellent Stay
Posted Dec. 25, 2021 on HotelsIt was very clean and staff made it very welcoming. Lobby looked really clean and festive.
Comment from Hotel Management
Dec. 28, 2021 by Residence Inn, Hotel Management
Thank you so much for sharing your experience staying at our hotel. We pride ourselves in the service we provide. We all love the picture!!! Thanks for sharing. We hope to see you soon!
by A traveller
Great front desk and manager.
Posted Dec. 19, 2021 on HotelsI had great customer service. I checked in in the early afternoon when there wasn’t many others coming or going. The manager noticed I needed help bringing my items in and went over and above in helping me.
Comment from Hotel Management
Dec. 20, 2021 by Residence Inn by Marriott, Hotel Management
So glad you enjoyed your stay. Thank you for taking the time to leave a review.