Occidental Las Palmas

4.0 star property
4-star hotel near Doramas Park

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Photo gallery for Occidental Las Palmas

Exterior
Minibar, in-room safe, desk, laptop workspace
Meeting facility
Junior Suite
Breakfast served, local cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
León y Castillo, 244, Ciudad Jardin, Las Palmas de Gran Canaria, Las Palmas, 35005
  • San Telmo Park
    ‪3 min drive‬
  • Port of Las Palmas
    ‪7 min drive‬
  • Las Canteras Beach
    ‪9 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪33 min drive‬

Room options

Family Room (2 Adults + 1 Child)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Family Room

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Las Palmas de Gran Canaria

Oceanside stay.You'll find Doramas Park and Las Alcaravaneras Beach within a 15-minute walk of this Las Palmas de Gran Canaria hotel. San Telmo Park and Calle Triana are also within 2 miles (3 km).

What's nearby

  • Calle Triana - 3 min drive - 1.8 km
  • San Telmo Park - 3 min drive - 2.5 km
  • Port of Las Palmas - 7 min drive - 6.0 km
  • Cathedral of Santa Ana - 7 min drive - 6.0 km
  • Las Canteras Beach - 9 min drive - 3.5 km

Getting around

  • Gran Canaria Airport (LPA) - 33 min drive

Restaurants

  • ‪Silva 42 - ‬7 min walk
  • ‪Segundo Muelle - ‬2 min walk
  • ‪Poemas by Hermanos Padrón - ‬8 min walk
  • ‪Tao Club & Garden - ‬2 min walk
  • ‪Calabria Juan XXIII - ‬4 min walk

About this property

Occidental Las Palmas

4-star hotel near Doramas Park
There's a restaurant on site. Public spaces have free WiFi. Meeting rooms and coworking spaces are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Occidental Las Palmas. A complete renovation of Occidental Las Palmas was completed in January 2020.

This 4-star Las Palmas de Gran Canaria hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 2020
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Dining venue
Occidental Las Palmas offers 70 air-conditioned accommodations with minibars and laptop-compatible safes. 40-inch flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, French, German, Italian, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 20 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 13 for adults and EUR 11 for children
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 11 for children
  • Nearby parking fee: EUR 20 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash.
    For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Occidental Las Palmas Hotel
Occidental Las Palmas Las Palmas de Gran Canaria
Occidental Las Palmas Hotel Las Palmas de Gran Canaria

Occidental Las Palmas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 98 reviews
Rating 8 - Good. 31 out of 98 reviews
Rating 6 - Okay. 16 out of 98 reviews
Rating 4 - Poor. 2 out of 98 reviews
Rating 2 - Terrible. 2 out of 98 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Stayed 5 nights in Jan 2025

4/10 Poor

Kay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel is very smart, first impressions are good, the room nice and the bed is huge. The jacuzzi is broken, they are still advertising it as a facility. No one contacted me to say this was the case and suggested a refund if this was not to my liking, which it wasn't. However, I did luck out as they let me use the facilities at Santa Catalina just over the road. Far superier. I was told on Thursday there was a dance on the floor above me, I was on 7 th, dance on the sun deck 8th floor, until late on the Friday and Saturday. I wouldn't stop anyone enjoying themselves, so I accept it, but why was I not told before arrival and offered a refund as soon as they knew. It was like a hurd of elephants stomping. Kids sitting on the stairs, people screaching loudly. Like having a full blown nightclub in your room. It seems it happens often, I was there for 6 nights, and it happened on 2 nights. The noise was deafening in my room and continued at that volume until midnight. I was told it would stop at 11 pm, so sat in the lobby until then. It continued past 23.00 and 23.30 as I had no idea when or if it would stop. i got very upset, especially knowing the next night would be even later. Goodness knows when it would end. Took my bedding to the lobby and tried to sleep there What I bought was room to sleep in, a roof terrace and jacuzzi. 1 out of 3 Sme because the breakfast was really good with different stuff every day The room was clean and well equipped, and the staff were lovel
Stayed 6 nights in Jan 2025

6/10 Okay

Carlos

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contemporary decorated room with a fantastic floor to ceiling view of the town. The door to the toilet however was was trendy but not great. The Salsa on the roof bar on Saturday was amazing.
Stayed 3 nights in Dec 2024

10/10 Excellent

Philip T S Chua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above and beyond

Excellent staff. Here on a medical emergency. Family member critically ill in hospital. I am the only family member here .The reception staff have gone above and beyond. I will be forever grateful for the kindness that have shown me
Stayed 4 nights in Sep 2024

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 2 nights in Jun 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent accommodations!

Very well kept rooms and clean. The king bed was firm and the pillows soft which we appreciate. The thermostat is eco friendly and we needed help to cool the room. The temp doesn't go lower than 24.5 C but it was very comfortable. Reception, housekeeping and breakfast staff were helpful and kind! Breakfast options were incredibly immense & you could special order as well. Would definitely stay here again!
Stayed 1 night in Mar 2024

6/10 Okay

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant!
Stayed 1 night in Jan 2024

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Service was amazing, and location was great!
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

6/10 Okay

Bryn

Liked: Cleanliness, staff & service

Lovely Staff but....

First of all, without exception the staff were absolutely charming. The hotel itself was a bit disappointing. The room had this bizarre setup with an 'Open Plan' ensuite - shower and toilet with glass doors opening into the room, screened by a sink and mirror. Not much privacy if a couple needed it! Also the shower door wasn't secure so a big pool of water outside the door resulted after each use! Room generally a bit tired. The roof terrace was a disappointment. There was a bar there but never saw it open. The sunbeds and loungers were generally squashed into each corner of the L-shaped floor area. There never seemed to be tidied up whilst I was there. The hot tub was OK but so much more could be made of the roof area to make it more attractive to guests. Staircase was a trip hazard as the vinyl covering was coming apart in places - obviously an ongoing problem judging from visible repairs One of the lifts was making a dreadful sound as it went from 4 to 6. I stopped using it!! The breakfast buffet was good.
Stayed 4 nights in Jan 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

George

Stayed 1 night in May 2023

10/10 Excellent

ANAND

Liked: Cleanliness, staff & service, property conditions & facilities
Las Palmas is a good area. The staff is helpful.
Stayed 2 nights in Mar 2023

8/10 Good

Adrian John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay in a nice hotel.

Very pleasant 2 night stay. I would recommend. For my purposes I was looking for a quiet hotel while on business in Las Palmas. All the staff were very friendly and helpful. The breakfasts were good. Room was very comfortable and clean. If there were any critisism, there are no food facilities during the week at this time of year which was slightly inconvenient when returning on the evening.
Stayed 2 nights in Apr 2022

10/10 Excellent

Jon A

Liked: Staff & service, amenities, property conditions & facilities
We had a great stay. Staff went out of their way to be helpful. Kevin was great!
Stayed 7 nights in Mar 2022

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very smart hotel, clean and modern rooms. Very friendly & helpful staff. But no external facilities.
Stayed 7 nights in Mar 2022

10/10 Excellent

Hayley

Stayed 1 night in Jan 2022

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Not as good as we'd hope

The location of this hotel is pretty convenient in that it's walking distance from the old and the new town but the hotel itself doesn't live you to its standards. The shower was tiny so our bathroom floor was always wet coupled with the fact that the cleaning staff did not mop the floors during cleaning. We had asked for new sheets because we accidentally spilled something on ours and were told by staff that they didn't have any clean sheets in the hotel. The hotel is not bad but it's not a 4 star hotel.
Stayed 6 nights in Jul 2021

8/10 Good

Gustavo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021