Note fondée sur 509 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 juill. 2018 sur Expedia
Bel hôtel à bon prix avec déjeuner inclus offrant de bons choix et une salle à manger spacieuse.
Commentaires de Gestion de l’hôtel
5 août 2018 par Stephen, Gestion de l’hôtel
Merci pour votre commentaire. Nous sommes heureux que vous avez apprécié l'hôtel et le petit déjeuner.
par un voyageur
Publié le 5 août 2024 sur Expedia
Fake booking and big scam
Don't book anybody
Commentaires de Gestion de l’hôtel
13 août 2024 par GM , Gestion de l’hôtel
Dear Harpreet, We sorry you feel this is a scam. However, we did refund the money back. You may contact customer service for further assistance. Sincerely Dalia Rubalcava General Manager Comfort Inn and Suites Las Vegas Nellis
par un voyageur
Publié le 5 août 2024 sur Hotels
2nd time staying & it was just as great as the 1st
Commentaires de Gestion de l’hôtel
13 août 2024 par GM, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to complete our survey. We appreciate you taking the time to complete our survey. We hope your future travels bring you back to the Comfort Inn and Suites. Sincerely Dalia RubalcavaGeneral Manager Comfort Inn and Suites Las Vegas Nellis
par un voyageur
Publié le 28 juill. 2024 sur Expedia
It was convenient and the price is quite reasonable. The staff are friendly and polite.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par GM, Gestion de l’hôtel
Dear Rebecca Thank you for taking the time to share your experience with us. We are delighted to hear that our location proved convenient for your needs and that you found our pricing to be quite reasonable.It is particularly gratifying to know that our staff's friendliness and politeness made a positive impression on you. We believe that exceptional customer service is at the heart of a great stay, and we are thrilled that our team contributed to making your visit enjoyable.We are always looking for ways to improve and enhance our guests' experiences. If there are specific aspects of your stay that stood out or if you have any suggestions for how we could make your next visit even better, we would love to hear your thoughts. Your feedback is incredibly valuable to us as it helps us strive for excellence in all that we do.Thank you once again for your kind words. We look forward to welcoming you back and providing you with an even more memorable stay in the future.Sincerely Dalia Rubalcava General Manager Comfort Inn and Suites Las Vegas Nellis daliar@comfortinnlv.com
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Older property
Commentaires de Gestion de l’hôtel
22 juill. 2024 par GM, Gestion de l’hôtel
Thank you for taking the time to complete our survey and for your honest feedback. We understand that our property shows signs of age, and we sincerely appreciate your input.We are committed to enhancing our guests' experiences and have plans in place to address the updates and renovations needed. Your feedback is invaluable as we prioritize these improvements to ensure a more comfortable and enjoyable stay for our future guests.Thank you for choosing to stay with us, and we hope to welcome you back soon to experience the positive changes.Sincerely Dalia Rubalcava General Manager
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par GM, Gestion de l’hôtel
Dear Elodia, Thank you for taking the time to complete our survey. We are ecstatic to hear that we have met your expectations. We hope your future travels bring you back to the Comfort Inn and Suites. Sincerely Dalia Rubalcava General Manager Comfort Inn and Suites- Las Vegas Nellis
par un voyageur
Publié le 21 juill. 2024 sur Expedia
The staff is amazing and friendly. The AC is a bit loud but not bad at all. Overall, we had an amazing trip.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par GM, Gestion de l’hôtel
Dear Elodia, Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. Providing an exceptional experience for our guests is our top priority, and your positive feedback means the world to us. We look forward to welcoming you back soon for another wonderful stay. Safe travels and see you next time!Sincerely Dalia Rubalcava General Manager
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Staff was not friendly, the property itself was terrible not clean, and looks like it’s going to fall apart. Definitely did not look like the pictures. The pool was so dirty and not swim able.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par GM, Gestion de l’hôtel
Dear Edgar, Thank you for taking the time to provide your honest feedback. I am deeply sorry to hear about the numerous issues you faced during your stay. Your experience with unfriendly staff, the cleanliness of the property, and the state of our facilities, especially the pool, is truly unacceptable and not at all reflective of the standards we strive to uphold.Please know that your comments have sparked immediate action. We are conducting a comprehensive review of our staff training programs to ensure a more welcoming and professional environment. Additionally, a thorough inspection and deep cleaning of the property are being scheduled to address the cleanliness concerns, and we are prioritizing urgent repairs to enhance the overall condition of the hotel.I understand that words alone cannot rectify your experience, but I want to assure you that we are committed to making significant improvements. If you would consider giving us another chance, I would personally ensure that your next stay reflects the true quality and service that we are dedicated to providing.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future.Sincerely Dalia Rubalcava General Manager
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Nice people thank you
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Gm, Gestion de l’hôtel
Dear Kristina,Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. Providing an exceptional experience for our guests is our top priority, and your positive feedback means the world to us. We look forward to welcoming you back soon for another wonderful stay. Safe travels and see you next time!Sincerely Dalia Rubalcava General Manager
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Service
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Gm, Gestion de l’hôtel
Dear [Guest's Name],Thank you for taking the time to complete our survey and for choosing to stay with us. As a valued member, your feedback is incredibly important to us.We are delighted to have had the opportunity to host you and to provide you with the exceptional service and comfort you deserve. Your continued loyalty and support mean the world to us, and we are committed to ensuring every stay with us is a memorable one.Should you have any additional comments or suggestions, please feel free to share them. We look forward to welcoming you back soon and continuing to exceed your expectations.Sincerely Dalia Rubalcava General Manager Comfort Inn and Suites Las Vegas Nellis
