Note fondée sur 1 291 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 avr. 2024 par General Manager, Gestion de l’hôtel
Lionel,Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience
par un voyageur
Publié le 30 oct. 2023 sur Expedia
Nous n’avons pas reçu la chambre pour la catégorie dont nous avons déboursé les frais exigés La réception nous a refusé de nous rembourser la différence de catégorie…
Commentaires de Gestion de l’hôtel
6 nov. 2023 par FOM, Gestion de l’hôtel
Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.
par un voyageur
Publié le 26 avr. 2023 sur Expedia
Great hotel. Ideally located. The shuttle takes you to the strip. The staff is attentive to all needs and friendly. Only indoor pool but outdoor spa. The breakfast is amazing, they even do custom omelettes. I recommend.
Commentaires de Gestion de l’hôtel
1 mai 2023 par FOM, Gestion de l’hôtel
Thank you for taking the time to review your stay with us. We will share your wonderful comments with our Team Members. We do look forward to your next visit.
par un voyageur
Publié le 2 avr. 2023 sur Expedia
C'est un bel hotel. Le déjeuner n'était pas accessible assez longtemps. Nous avons failli manqué notre premier mais heureusement, le personnel nous a servi avant de fermer. Merci à eux, très gentils.
On comprend que l'horaire est fait plus poiur des congressistes que des touristes.
Commentaires de Gestion de l’hôtel
2 avr. 2023 par FOM, Gestion de l’hôtel
Thank you for your review on your stay with us. We will share with our ownership group to better our guest experience.
par un voyageur
Publié le 16 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
17 avr. 2022 par C. Jimerson, Gestion de l’hôtel
Thank you for choosing the Embassy Suites Las Vegas Convention Center
par un voyageur de POST FALLS
Publié le 11 nov. 2024
Our water was off for hours could not take a shower prior to our evening out
Could not use the toilet
What an Inconvenience we asked for compensation but I was blown off by an uncaring staff member
This is not Been our experience with other embassy suites we will not be staying at this one again
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Customer Service, Gestion de l’hôtel
Michael, the inconvenience you experienced is certainly regrettable and is not typical of the experiences aimed to be provided. Team members strive to handle all situations with care, and it is unfortunate to hear that your concerns were not addressed to your satisfaction. Thank you for your feedback, as it is valuable in improving future guest experiences.
par un voyageur
Publié le 15 oct. 2024 sur Expedia
This was a great property. Loved the happy hour and breakfast.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par General Manager, Gestion de l’hôtel
Thank you Kristine for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.
par un voyageur de Cypress
Publié le 14 oct. 2024 sur Expedia
Good stay. I wish they provide shuttle bus to and from the airport.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Customer Service, Gestion de l’hôtel
Soojin, thank you for your feedback. It's great to hear you had a good stay. Your suggestion about transportation services is noted and will help us improve guest experiences in the future. We're always here to assist with any transportation arrangements you might need. Safe travels!
par un voyageur
Excellent stay
Publié le 13 oct. 2024 sur HotelsStayed at the Embassy Suites while traveling with my sister for a concert at the Sphere, which is within walking distance. Enjoyed the hotel stay, very quiet compared to the Strip hotels. Breakfast and dinner at the Grille were excellent. Overall great customer service. Monorail access is within walking distance also. Would recommend to anyone visiting Las Vegas but wanting to stay away from the Strip.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Customer Service, Gestion de l’hôtel
Mary, we’re delighted you loved your experience at Embassy Suites by Hilton Convention Center Las Vegas. It’s wonderful to hear you enjoyed the tranquility and convenience of the location. Our team members take pride in providing excellent service and are glad to know you had a great dining experience. Thank you for recommending us, and we hope to welcome you back soon.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Enjoyed our stay! Spacious room, comfortable bed and complimentary breakfast!
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Customer Service, Gestion de l’hôtel
Allen, We’re delighted you loved your experience at Embassy Suites by Hilton Convention Center Las Vegas. It’s wonderful to hear that you enjoyed the spacious room, comfortable bed, and complimentary breakfast. We hope to welcome you back soon!
