Note fondée sur 123 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,6 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2024 sur Expedia
The property was clean. I liked the fact that it was away from all the noise and lights but at the same time we were close to everything.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Lexi, Gestion de l’hôtel
Thank you! We really love our little hidden gem too! We are so glad you enjoyed your stay with us! Hope to see you back again soon.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
quick and easy, nice and clean.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Lexi, Gestion de l’hôtel
Hi Antonio, Thank you for your kind words, and for being a wonderful guest! Hope to see you soon!
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Would stay again!
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Lexi, Gestion de l’hôtel
Hi Tanya,We hope to see you back again, and really appreciate your feedback!
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Lexi, Gestion de l’hôtel
Hi Estevan,Thank you for your kind rating, and for staying with us at the Lexi. Please let us know if there is anything we can do to improve your stay in the future.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
The property has significant parties that really affect “quiet “ times. Not a complaint, we were aware this could be a problem! My issue was, NO SERVICE! The only time anyone entered the room was to put 2 bottles of water FOR SALE @ $10.00 each. Room contract stated complimentary bottled water was provided. I requested room be restocked with water, coffee, & cups. I also asked for the garbage be dumped, clean towels be stocked and floor cleaned. In addition, I had the room service sign on the door whenever we were gone which was usually from 10 am to midnight. They promised service every time I asked, NEVER delivered! The only time they service showed up was the last day when I demanded a refund for remaining days as I was leaving and would not finish out my stay.
The property is a neat experience, and would get a lot better review if service existed.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Lexi, Gestion de l’hôtel
Hi John,We apologize for the miscommunication with our housekeeping staff, and for not living up to your expectations. We are working on strengthening our team daily and appreciate the feedback.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
They had an event that night at the lobby and music noise was on for a long while.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Lexi, Gestion de l’hôtel
Hi Rene,We do have a lot of events but list all dates and times on our website for future reference. Hope to have you back again!
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Lexi, Gestion de l’hôtel
So glad you stayed with us and had a great time! We appreciate your business!
par un voyageur
Publié le 13 sept. 2024 sur Hotels
It was the worst place that I’ve stayed. Never again.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Lexi, Gestion de l’hôtel
Thank you for your feedback.
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Lexi, Gestion de l’hôtel
Thank you so much for being a wonderful guest, and providing awesome feedback! Hope to see you again soon!
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Stay was great! Love 420 rooms and poolside smoking allowed!! Definitely would stay again!!
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Lexi, Gestion de l’hôtel
Hi Michelle,We are so glad you enjoyed our beautiful hidden gem! Hope to see you again poolside soon!
