Note fondée sur 42 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
1,9 Propreté de la chambre
2,7 Service et personnel
2,1 Confort de la chambre
1,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
B.S.
Publié le 1 nov. 2023 sur HotelsI showed up to check in at 9pm after driving 6 hours. The place was shut down. No notification whatsoever. I had to spend an extra $200 to find a last minute hotel. I saw mattresses in the dumpster so I assume they had bed bugs. I can't believe they are still taking reservations.
Commentaires de Gestion de l’hôtel
15 nov. 2023 par Brand Experience Team, Gestion de l’hôtel
Hi Richard,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6
par un voyageur
Publié le 26 oct. 2023 sur Hotels
par un voyageur
Publié le 15 oct. 2023 sur Expedia
par un voyageur
Wreaks of neglect
Publié le 12 oct. 2023 sur HotelsThe best parts about the room were the mini-fridge and microwave both worked.
However the microwave was not clean, the bedsheets were not clean, and the lamp had no shade, just two bare bulbs. Most of the room's electrical outlets did not work. Not that I went there to swim, but the outdoor pool was dry and stained. The Coke vending machine had a sign telling you to purchase beverages in the office. A sign promised free coffee, but the person in the office said that had been discontinued due to COVID.
Commentaires de Gestion de l’hôtel
24 oct. 2023 par Brand Experience Team , Gestion de l’hôtel
Hi Thomas, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6
par un voyageur
Publié le 10 oct. 2023 sur Expedia
Oof
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Brand Experience Team , Gestion de l’hôtel
Hi Samuel, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6
par un voyageur
Publié le 10 oct. 2023 sur Expedia
The bed was comfortable. The room was predictably spartan and completely devoid of any decoration. In short, it was utilitarian and served my overnight needs.
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Brand Experience Team , Gestion de l’hôtel
Hi Gary, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6
par un voyageur
Publié le 2 oct. 2023 sur Expedia
When I got to the office, the door was locked, and no one answered my knocks. The office person was apparently helping another employee who was apparently cleaning a room. The office person did say she would come soon, and she did, within a few minutes. She was friendly, and did everything right once we started the check-in. The sidewalks of the motel and parking lot were dirty. The room itself was clean, except for some smell of cigarette smoke. I had selected a non-smoking room on the site, but was given a room that the smell of cig smoke. The room did not have a chair at the desk, so I had to sit on the bed to use my laptop for work. Then I tried sitting on a small piece of furniture in the back left corner. Both were uncomfortable to use. I think the air purifier needs a new filter and cleaning. On the left side of the bed, there were two sockets that did not work. I did not have any desire to use a swimming pool, but I saw that it was dry, and there was trash in the bottom, including a large, dead bird. The staff should at least clean the pool bottom so it doesn't look bad. When I checked out, the young man was friendly, and did everything right. Apparently, the Motel 6 is struggling to stay in business. I hope that the owners will invest some money to take care of these problems.
Commentaires de Gestion de l’hôtel
6 oct. 2023 par Brand Experience Team , Gestion de l’hôtel
Hi William, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6
par un voyageur
Publié le 1 oct. 2023 sur Hotels
par un voyageur
Publié le 27 sept. 2023 sur Hotels
Dirtiest motel six I’ve ever been to.
Commentaires de Gestion de l’hôtel
6 oct. 2023 par Brand Experience Team , Gestion de l’hôtel
Hi Douglas, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6
par un voyageur
Publié le 4 sept. 2023 sur Expedia
