Note fondée sur 112 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Host totally misrepresented property in Ad.
Publié le 15 oct. 2024 sur HomeAwayArrived late Friday
Next morning found numerous items, see below list
Spa does not heat.
Pool was dirty upon arrival on Friday
Ace came out Sat am & could not fix it, he emptied skimmer.
Pool cleaner not working some heads in the in the in floor cleaner also broken & removed.
BBQ does not work. Light up but no heat past 225’
Cannot cook, Ace said needs new BBQ.
Not enough hot water to fill master bath
Master bath jets in tub do not work also.
Fireplace in bedroom does not work
Rusted silverware in dishwasher.
Dish washer rack on bottom is broken.
No sheet under comforter- nasty
Master bath had black hairs in sink, Acre said Maids were fired?
Ant problem in Kitch, Ace brought us any spray.
If I would have know about these issueIs I would have never rented here.
Spa does not heat.
Pool was dirty upon arrival on Friday
Ace came out Sat am & could not fix it, he emptied skimmer.
Pool cleaner not working some heads in the in floor broken
BBQ does not work. Light up but no heat past 225’
No hot water master bath
Jets in tub master bath dies not work
Fireplace in bedroom does not work
Rusted silverware in dishwasher
No sheet under comforter- nasty this property.
Also there were no disclosures that this house had all these issues.
I took Videos & pics of all.
Also Future Renter Beware as there are signs all over the house with warnings about everything & that fees will be charged.
Once again these rules should be disclosed in listing when posted .
That’s a basic disclosure.
Commentaires de Gestion de l’hôtel
26 oct. 2024 par VrboOwner, Gestion de l’hôtel
Mark we tried to accomodate you the best we could but you found a problem with everything that we did. The spa does heat, there is hot water in the bathrooms, the bbq grill does work, the pool was not dirty the wind blows in Las vegas so there may have been some debris but we made sure that was cleaned. the pool is cleaned by professional cleaner at least twice a week. The house is not nasty we have professional cleaners come in before and after each stay. We dont appreciate you bad mouthing us when we are a great place to rent and take pride in that. We feel that you were just looking for a free stay and wouldnt accept anything that we did to help make your stay good. We aim for guest satisfaction and its unfortunate that nothing we did was good enough for you.
par un voyageur de NJ
Great stay
Publié le 20 sept. 2024 sur HomeAwayHouse was perfect for our family. Everyone had their own bedroom and bathroom. Kitchen was huge….big screen TV’s everywhere so the boys were able to watch opening day football! Close proximity to the strip. And the pool was a lifesaver considering the temps in Vegas were about 110!
par un voyageur
Relaxation
Publié le 17 sept. 2024 sur HomeAwayA beautiful big yard with a nice size pool to swim in the kitchen was huge
The house itself had plenty of room for guests a nice pool table dart board and video games asteroids space invaders
Games I played as a kid before computers and play station
par un voyageur
PLEASE READ REVIEW BEFORE RENTING!!!
Publié le 22 août 2024 sur HomeAwayThe house was nice but outdated and dirty! The hot tub didn't work,the pool was dirty, the A/C didn't work the first 2 days, my kids had to sleep on the couch,the floors sticky and filthy and I had ants in 2 bathrooms! When heading to our check in time he told us they needed an hour more to clean because the people before left it a mess! When contacting him about the problems going on ,ACE was rude and condenscending! He left me a can of ant spray and when ants came back the next day and were all over my makeup and toiletries he snapped at me why I didn't keep spraying, I don't think for the amount I was paying a night I had to be doing his pest control as well. Two of our girls got bit as well. There was NOOO cleaning products at all. I had to use the dollar store clorox that was there to even wipe anything down. I had to ask for mop and broom because floors were sticky and dirty! The washers had mold and had to clean those too, my cloths smelled after being washed. When I got home I addressed all the issues and asked for some compensation especially the cleaning fee because I cleaned everything myself, I told him that I would write the review because I have video and pictures of everything and his reply was that he would have VRBO BLACKLIST me! I've ner been treated with such disrepect! PLEASE READ ALL REVIEWS BEFORE RENTING THIS HOUSE!!!
par un voyageur
Family Gateway getaway😍
Publié le 10 juill. 2024 sur HomeAwayI enjoyed my stay everything was good but the Internet It’s not working properly Very slow makes the kids feel a certain way because they have their games Other than that beautiful home
par un voyageur de Walnut, CA
One Amazing House
Publié le 6 juill. 2024 sur HomeAwayLooking at the photos I was a bit skeptical that someone would share such a house. I have to say it not only met my expectations but exceeded them. I am partially disabled and there are no bars in the bathrooms which I was able to work around. They don't advertise that it is ADA compliant so I wasn't surprised but got along just fine. Wonderful house for a big family lots of room and a pool is wonderful.
par un voyageur
Great location
Publié le 3 juill. 2024 sur HomeAwayOverall Nice property - somewhat dated. Property host responsive and communicated fairly quickly.
par un voyageur de CHICAGO
Bowling Tournament; Girls Trip all bottled in one
Publié le 30 juin 2024 sur HomeAwayI visit Vegas at least twice a year! This house was awesome! It was all that the description says and more. The outside was like a private resort, we spent a lot of time outside in the Pool. It was 100 plus all 7days we were here! The surrounding area is amazing. The surrounding Homes in the area were beautiful. Ace was very accomodating and addressed any concerns that we had right away. My group was overall impressed and enjoyed out stay here and I will definetly consider staying next year. Unless I may need more bedrooms due to others wanting to attend. Scale of 1=10 with 10 being the best. My overall experience was a 9. Consideration for next year will be on the list.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you LaTanya. We appreciate your review and am so happy that you and your guest enjoyed your stay. Guest satisfaction is very important to us. Cant wait to host you and your guest next time. Thank you for being a 5 star guest.
par un voyageur de Dallas, TX
Loved Our Stay!
Publié le 5 juin 2024 sur HomeAwayProperty is exactly as described! Neighborhood is quiet! Perfect amount of distance from downtown and the strip. Close to a bunch of beautiful golf courses. Thirty minute drive to the mountains if you want to hike. This place was awesome and I hope to stay there again next year! Thanks to Ace for his communication and attention to all of our needs during the trip!
Commentaires de Gestion de l’hôtel
2 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you Kyle for your review and for being an excellent guest. We are very pleased that you enjoyed your stay and we look forward to hosting you again soon.
par un voyageur
Nice home
Publié le 29 mai 2024 sur HomeAwayTha good place
