Note fondée sur 661 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,7 Service et personnel
4,1 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Tom, Gestion de l’hôtel
Thank you Oliver for your stellar review! We look forward to welcoming you back on your next visit to Las Vegas
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Mobilier à bout de souffle. Pas de service de chambre, le lit n’est fait, ni les serviettes changées.
Restauration à son stricte minimum,
Surprise 45 dollars par jour
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Tom, Gestion de l’hôtel
Nous sommes désolés d'apprendre que votre séjour n'a pas été à la hauteur de vos attentes. Nous nous excusons pour le manque de service de chambre et pour l'état de notre mobilier. Vos commentaires concernant la restauration et les frais supplémentaires seront examinés pour améliorer notre offre.Nous apprécions votre retour et espérons avoir l'occasion de vous offrir une meilleure expérience lors de votre prochaine visite.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Dans les chambres, c’est très vieux
Vraiment pas propre du tout
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Tom, Gestion de l’hôtel
Thank you for your feedback. We’re sorry to see that your experience didn’t meet your expectations. We strive for improvement, and your insights are valuable to us. If you have any specific concerns, please feel free to share.We hope to have the opportunity to provide you with a better stay in the future.
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Immense hôtel casino avec un très bon rapport qualité prix
On se perd un peu dans ses espaces mais ils sont luxueux
A retenir
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Hotel Management, Gestion de l’hôtel
Yves,Merci de rester avec nous ! Nous apprécions votre soutien.
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Mederic,Thank you for your recent stay with us. We hope to welcome you back again soon.
par un voyageur
Publié le 12 janv. 2025
I am a semi truck driver and the walk from the truck parking area is very long. My room was very outdated. The carpet look and felt like it has been there since the 80’s. The shower rails to the shower door were not clean. Shower parts looked rusty and shower head needed to be cleaned. Very minimal hot water in the shower. Staff were friendly and the hotel was clean.
Commentaires de Gestion de l’hôtel
13 janv. 2025 par Rio Las Vegas, Gestion de l’hôtel
Thank you so much for your amazing 5/5 rating! We are thrilled to hear you enjoyed your stay at Rio Las Vegas and that we could provide you with an experience worthy of such high praise.Your kind words mean the world to our team, and it was truly our pleasure to host you. We look forward to welcoming you back for another fantastic stay whenever your travels bring you to Las Vegas.Thank you once again for choosing Rio Las Vegas. We can’t wait to see you again!
par un voyageur
Publié le 7 janv. 2025
Commentaires de Gestion de l’hôtel
7 janv. 2025 par Rio Las Vegas, Gestion de l’hôtel
Thank you for taking the time to share your feedback and for giving us this rating! We’re so pleased to hear you had a great stay at Rio Las Vegas, and we truly appreciate your support.We would love the opportunity to welcome you back and make your next visit a perfect 10/10 experience. If there’s anything we can do to enhance your stay in the future, please don’t hesitate to let us know—we’re always striving to exceed expectations.We look forward to hosting you again soon and creating an unforgettable experience for you here at Rio Las Vegas!
par un voyageur
Publié le 31 déc. 2024
Commentaires de Gestion de l’hôtel
20 janv. 2025 par Rio Las Vegas, Gestion de l’hôtel
Thank you so much for your amazing 5/5 rating! We are thrilled to hear you enjoyed your stay at Rio Las Vegas and that we could provide you with an experience worthy of such high praise.Your kind words mean the world to our team, and it was truly our pleasure to host you. We look forward to welcoming you back for another fantastic stay whenever your travels bring you to Las Vegas.Thank you once again for choosing Rio Las Vegas. We can’t wait to see you again!
par un voyageur de Oceanside
Publié le 31 déc. 2024
The upholstery are visibly stained. Calling the front desk took me 10 minutes wait just to request towels. The guy that delivered the towels was very polite and all smiles so it made up for the wait. Ice machines not working. The valet was super nice.
Commentaires de Gestion de l’hôtel
31 déc. 2024 par Rio Las Vegas, Gestion de l’hôtel
Thank you for sharing your feedback. We are truly sorry to hear that your experience at Rio Las Vegas did not meet your expectations. Please accept our sincere apologies for any inconvenience you encountered during your stay.We strive to provide a comfortable and enjoyable experience for all of our guests, and we are disappointed to learn that we fell short in this instance. Your feedback is extremely valuable to us, and we will use it to improve our services moving forward.If there’s anything specific you would like to share regarding your stay, we would greatly appreciate the opportunity to hear from you and address any concerns. Please feel free to reach out to us directly.We hope you will consider giving us another chance in the future to provide you with the exceptional experience you deserve.
par un voyageur
Publié le 29 déc. 2024
We had the suite floor to ceiling windows! Amazing views
Commentaires de Gestion de l’hôtel
30 déc. 2024 par Rio Las Vegas, Gestion de l’hôtel
Thank you so much for your amazing 10/10 rating! We are thrilled to hear you enjoyed your stay at Rio Las Vegas and that we could provide you with an experience worthy of such high praise.Your kind words mean the world to our team, and it was truly our pleasure to host you. We look forward to welcoming you back for another fantastic stay whenever your travels bring you to Las Vegas.Thank you once again for choosing Rio Las Vegas. We can’t wait to see you again!
