Note fondée sur 849 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 août 2024 sur Expedia
Room was nice and clean. Roomy.
Commentaires de Gestion de l’hôtel
9 août 2024 par Hotel Manager, Gestion de l’hôtel
Thank you for your positive review and for giving us a 4/5 rating! We’re delighted to hear that you found your room nice, clean, and spacious. We appreciate your feedback and hope to have the opportunity to make your next stay even better. Looking forward to welcoming you back soon!
par un voyageur
Publié le 8 août 2024 sur Expedia
Nice casino & dinning options. Pool to far away
Commentaires de Gestion de l’hôtel
9 août 2024 par Hotel Manager, Gestion de l’hôtel
Thank you for your feedback and for giving us a 4/5 rating! We’re pleased to hear that you enjoyed our casino and dining options. We apologize for the inconvenience regarding the pool's location. Your input is important, and we’ll consider it as we look for ways to enhance our guests' experience. We hope to have the chance to welcome you back and provide a stay that meets all your expectations.
par un voyageur
Don't use valet
Publié le 8 août 2024 sur HotelsThe hotel itself is 5 stars. The guy at the valet is ZERO stars. Absolutely rude.
Nathan at the front desk was so nice and informative. The little Cafe that's open 24/7 is great!
Commentaires de Gestion de l’hôtel
10 août 2024 par Hotel Manager, Gestion de l’hôtel
Thank you for your review and for highlighting both the positive and challenging aspects of your stay. We’re thrilled to hear that you enjoyed the hotel, found Nathan at the front desk to be helpful, and appreciated our 24/7 café. We sincerely apologize for the experience you had with our valet service. This is certainly not the level of service we aim to provide, and we will address this issue with the team to ensure it doesn’t happen again. Your feedback is invaluable, and we hope to have the chance to offer you a flawless stay on your next visit.
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Hotel Manager, Gestion de l’hôtel
Thank you for taking the time to share your feedback and for giving us a 8/10 rating. We’re glad to hear that you had a positive experience overall. We hope to have the opportunity to welcome you back and exceed your expectations in the future!
par un voyageur de Henderson
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Hotel Manager, Gestion de l’hôtel
Thank you for taking the time to share your feedback and for giving us a 4/5 rating. We’re glad to hear that you had a positive experience overall. We hope to have the opportunity to welcome you back and exceed your expectations in the future!
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Hotel Manager, Gestion de l’hôtel
Thank you so much for your wonderful 10/10 review! We’re thrilled to hear that you had such a fantastic stay with us. We look forward to welcoming you back on your next visit!
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Hotel Manager, Gestion de l’hôtel
Thank you so much for your wonderful 10/10 review! We’re thrilled to hear that you had such a fantastic stay with us. We look forward to welcoming you back on your next visit!
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Hotel Manager, Gestion de l’hôtel
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had an exceptional stay and that everything met your expectations. It was a pleasure to have you with us, and we look forward to welcoming you back for another fantastic stay.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 août 2024 par Hotel Manager, Gestion de l’hôtel
Thank you for taking the time to share your experience with us. We're delighted to hear that you had an overall positive stay and appreciate your feedback. We always strive for excellence, and your comments are invaluable in helping us improve.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 août 2024 par Hotel Manager, Gestion de l’hôtel
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had an exceptional stay and that everything met your expectations. It was a pleasure to have you with us, and we look forward to welcoming you back for another fantastic stay.
