Note fondée sur 855 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 nov. 2024
Commentaires de Gestion de l’hôtel
27 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Thank you so much for your kind words and for giving us a perfect rating! We are thrilled to hear that you had a wonderful stay with us. It’s our goal to make every guest’s experience exceptional, and your feedback means the world to our team. We look forward to welcoming you back soon!
par un voyageur
Publié le 10 nov. 2024
Easy access to hotel and interstate.
Commentaires de Gestion de l’hôtel
14 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Thank you for your wonderful review! We're glad to hear that you found our location convenient with easy access to both the hotel and the interstate. We hope to welcome you back soon for another great stay! Safe travels!
par un voyageur de Mesquite
Publié le 3 sept. 2024 sur Expedia
The admitting clerk was very griendly
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Thank you for your kind words! We’re delighted to hear that you had a positive experience with our admitting clerk. Our team always strives to provide friendly and efficient service, so it's wonderful to know we succeeded. We hope to have the pleasure of hosting you again soon!
par un voyageur
“First Timers “
Publié le 3 sept. 2024 sur HotelsMy stay at the hotel was okay. I booked a King Size bed room but the hotel assistant tried to talk me into staying in a Double Queen room which was unacceptable as to what my specific accommodations were. He stated it was the last King size room left which I had previously booked. It wasn’t a room chosen upon check in type deal. Also I didn’t like that there wasn’t any complimentary water available to deal with the Las Vegas heat which was a bummer. Overall I feel my room was overpriced $300 for 2 nights due to Labor Day weekend I guess. But considering everything the room was very nice & clean and smoke free which my Husband and I greatly appreciated seeing as if neither one of us are smokers. We might possibly stay here again if it’s a cheaper price.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Thank you for taking the time to share your feedback. I’m sorry to hear about the issues you encountered with your room reservation and the lack of complimentary water. We aim to provide a seamless experience for all our guests, and it sounds like we fell short in these areas. I’m glad to hear you found the room clean and comfortable, though, and I appreciate your positive comments about our smoke-free environment. Your feedback is invaluable, and we will use it to make improvements. If you decide to stay with us again, please let us know in advance, and we’ll do our best to ensure a smoother experience. Thank you again for your review, and we hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Thank you so much for the perfect 10/10 rating! We’re absolutely thrilled to hear that you had such an exceptional stay with us. It’s wonderful to know that our efforts in providing a smooth check-in, attentive service, and a variety of dining options contributed to your great experience. Your feedback is incredibly rewarding, and we look forward to continuing to exceed your expectations in the future.
par un voyageur
Publié le 1 sept. 2024 sur Hotels
This is our 2nd time staying here and we love it. Easy check in and fast. Every time we needed exyra towels they brought them up to the room. Staff is always nice, and the best part is the food in the casino. Starbucks for coffee, wing stop, burgers, panda express and ice cream for desert. Everything we needed was there. We loved it.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Thank you for your wonderful review and for choosing to stay with us again! We’re delighted to hear that you enjoyed your experience and found our check-in process smooth and efficient. It’s great to know that our staff was attentive and that you appreciated the convenience of having so many dining options right here at the casino. Your feedback means a lot to us, and we’re thrilled to hear that we met your expectations once more. We look forward to welcoming you back for your next visit and ensuring you have another fantastic stay.
par un voyageur
Publié le 31 août 2024 sur Expedia
I am a regular to this property. It is always a good stay
Commentaires de Gestion de l’hôtel
31 août 2024 par Hotel Manager, Gestion de l’hôtel
Thank you for your continued loyalty and kind words! We’re thrilled to hear that you consistently have a good stay with us. It’s always our goal to provide a welcoming and comfortable environment for our regular guests, and your feedback is a wonderful affirmation that we’re on the right track. If there’s anything specific you’d like to see or any way we can make your future stays even better, please feel free to share. We look forward to welcoming you back soon!
par un voyageur
Publié le 30 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Hotel Manager, Gestion de l’hôtel
Thank you for taking the time to leave us a review and for the positive rating of 8/10! We're glad to hear that you had a great stay with us. If there’s anything specific we could improve or if you have any suggestions on how we can make your experience even better, we’d love to hear from you. Your feedback is invaluable in helping us enhance our service. We look forward to welcoming you back and striving to make your next visit a perfect 10!
par un voyageur
Publié le 29 août 2024 sur Expedia
Room was quiet, clean and seemed to be recently renovated.
Commentaires de Gestion de l’hôtel
31 août 2024 par Hotel Manager, Gestion de l’hôtel
Thank you so much for your positive feedback! We’re delighted to hear that you enjoyed your stay and found your room quiet, clean, and recently renovated. Our team works hard to ensure our guests have a comfortable and pleasant experience, and it’s wonderful to know that our efforts made a difference for you. If you have any additional comments or if there’s anything else we can do to enhance your next visit, please don’t hesitate to let us know. We look forward to welcoming you back!
par un voyageur
Publié le 28 août 2024 sur Expedia
The room was not very clean.
Commentaires de Gestion de l’hôtel
29 août 2024 par Hotel Manager, Gestion de l’hôtel
Thank you for taking the time to share your feedback. I’m sorry to hear that the cleanliness of your room did not meet your expectations. This is not the standard we aim for, and I appreciate you bringing it to our attention. Please be assured that we take cleanliness very seriously, and I will address this issue with our housekeeping team immediately. We value your input and hope to have the opportunity to provide you with a more positive experience in the future.
