Note fondée sur 889 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 mai 2023 sur Expedia
Points forts: chambre confortable, propre bien entretenu. court intérieur avec sécurité 24 hrs. Piscine immaculée.personnel accueillant et aidant.
Points faible: secteur avec beaucoup d’itinérants (mais nous n’avons pas été importuné) , pas de resto proche même celui de l’hôtel est fermé. Petite marche pour le bus vers strip ou vieux Vegas.
Commentaires de Gestion de l’hôtel
25 mai 2023 par TB Guest Relations , Gestion de l’hôtel
Thank you for taking the time to give us a review. We appreciate you.
par un voyageur
Publié le 29 avr. 2023 sur Expedia
It's been well renovated. One little thing is the sunchairs by the pool are missing some bolts and could be updated. But besides that it's perfect!
Commentaires de Gestion de l’hôtel
30 avr. 2023 par Front desk Thunderbird, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 23 août 2024
Front desk . . . . Very nice!! Evening and morning check out. The room was very clean, well stocked. Not at all what i was expecting for the price. Pleasantly surprised. I will definitely be staying here again.
Commentaires de Gestion de l’hôtel
25 août 2024 par Bobbi, Gestion de l’hôtel
Thank you for staying with us. I was pleased to see that you enjoyed your stay with us. I hope to see you again soon.
par un voyageur
Never stayed and will not ever stay here
Publié le 23 août 2024 sur HotelsI never stayed as the place had homeless out-front begging for money and I couldn't find the front counter. Not a place to stay even for the price.
Commentaires de Gestion de l’hôtel
23 août 2024 par Guest Relations, Gestion de l’hôtel
Thank you for your review, we do see that your reservation was a no-show however this is due to the booking guest not being present for check-in. As stated prior the main guest must be present in order to utilize the reservation if the reservation is due to switch hands the name must be updated via the travel agent. We apologize this was not to your liking. As for panhandlers we have a 24 hour security team, please inform the front desk agent so that we may send security to handle any issue.
par un voyageur
Publié le 20 août 2024 sur Expedia
Horrible experience, my wife and i stayed here for a week. When it was time to check out we left and i forgot my wallet sitting on the bed. My wife shouted for me to grab it but i miss understood and thought she said she would grab it. We made it a few blocks from the hotel before we realized neither one of us grabbed it so we turned around. Upon arriving the maids were in the room cleaning it. We asked them for the wallet and they acted like they didnt speak english and didnt understand. Not knowing that i have seen them talk very fluently in english. They gave me a smirk as i walked to the office and spoke with the manager. She told me there was nothing she could do. So now i dont have an id or credit card, im out 400 bucks that they stole with the wallet. I asked the manager if i could just pay cash for another night since my wife had some on her, just so i had time and i could figure out my wallet situation. She informed me that NO, i could NOT get a room without an id. Keep in mind they have my wallet not to mention they have my id on file because i just stayed there for 1 week. She didnt care and told me to go find a hotel that doesnt require an id to check in. This place is a joke and untrustworthy, they lie, cheat, and steal from their customers. Karma will return for them. Until next time vegas, so long!!!
Commentaires de Gestion de l’hôtel
22 août 2024 par Guest Relations, Gestion de l’hôtel
Thank you for your review, as stated to you prior we asked that you contact Metro in regards to your complaint so that an investigation could be launched. As you stated you did not want to wait for Metro or file a report we could not assist. Again please make a report to the proper authorities in regards to any theft. Unfortunately we cannot rent a room without an ID and we can not use a different persons ID and with your card. We apologize that this was not to your liking.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Guest Relations, Gestion de l’hôtel
Thank you for your review!
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Guest Relations, Gestion de l’hôtel
Than you for your stellar review, we're glad you enjoyed your stay with us and we hope to see you again soon!
par un voyageur
Publié le 15 août 2024 sur Hotels
Habitación amplia y cómoda. Solo que un día si tuvimos servicio de aseo y otro no. Fuera de eso, bonita estancia.
Commentaires de Gestion de l’hôtel
22 août 2024 par Guest Relations, Gestion de l’hôtel
Thank you for your review! We're glad you enjoyed your stay with us!
par un voyageur
Publié le 13 août 2024 sur Expedia
I don’t like the fact that I didn’t receive house cleaning not one time I was there. They came by 8:30 everyday I’m still sleep I leave out at 930am everyday. When I ask for service I given the impression that services will be done each. I came back nothing was done. I ask for clean towels never got those until my last night of stay. That when I was told that house keep has to many room to do and are on a schedule and will not come back twice. I responded so why they don’t come at 9:30a when I’m gone for day. Respond was their on a schedule. The only thing I truly like about the place was convenience of getting to work and the staff member that check me in. He was truly a nice guy.
Commentaires de Gestion de l’hôtel
22 août 2024 par Guest Relations, Gestion de l’hôtel
Thank you for your review, as stated prior once you deny service for the day you must contact the desk to request it. Along with this we require service to be done at least once every two days. We apologize that this was not to your liking.
par un voyageur
Publié le 13 août 2024 sur Expedia
It's nice, room didn't have a Microwave or Mini fridge.
Commentaires de Gestion de l’hôtel
22 août 2024 par Guest Relations, Gestion de l’hôtel
Thank you for your review, Unfortunately we do not offer these amenities at our property. Should you require the full list of amenities the property provides this can be found on our page under the property amenities dropdown.
