Note fondée sur 471 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,5 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 déc. 2024
Commentaires de Gestion de l’hôtel
25 déc. 2024 par bill, Gestion de l’hôtel
Thank you for your feedback. We are looking forward to welcome you back soon.
par un voyageur
Publié le 10 déc. 2024
Commentaires de Gestion de l’hôtel
22 déc. 2024 par bill, Gestion de l’hôtel
Thank you for taking the time to message us. I will pass this on to management.
par un voyageur
Publié le 20 nov. 2024
Nice for it's age just dated.
Commentaires de Gestion de l’hôtel
22 nov. 2024 par Hotel Management, Gestion de l’hôtel
Thank you for your feedback.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Harrah's Laughlin, Gestion de l’hôtel
Hi Fernando,Thank you for sharing your feedback. We sincerely appreciate your choice to choose Harrah's Laughlin as your vacation destination and hope for the opportunity to earn your 5-star rating in the near future.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Harrah's Laughlin, Gestion de l’hôtel
Hi Teresa,Thank you for sharing your feedback and will use it to improve. We have made significant improvements including a room renovation, new elevators, have installed a new hotel key system and have refreshed our Casino floor. We sincerely appreciate your choice to choose Harrah's Laughlin as your vacation destination and hope for the opportunity to earn your 5-star rating in the near future.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
The beach
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Harrah's Laughlin, Gestion de l’hôtel
Hi Ricardo,Thank you for sharing your feedback. We sincerely appreciate your choice to choose Harrah's Laughlin as your vacation destination and hope for the opportunity to earn your 5-star rating in the near future.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Harrah's Laughlin, Gestion de l’hôtel
Hello,Thank you for providing your feedback and informing us of your experience. We set high standards for ourselves and are truly sorry to learn of your experience. We are working hard to improve and have significant improvements in process including new elevators, a refreshed casino and just completed room refresh project in our North Tower! We look forward to an opportunity to better serve you and earn your 5-star rating in the near future.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Ell área de playa es lo mas bonito q tiene este hotel es mucho mejor q el area de playa la del hotel Avi. Pero la habitación segun resien remodelada no fue lo q esperabamos demasiado polvo por todos lados los muebles estan deteriorados. No hay nada nuevo no al menos en la habitación de la torre norte.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Harrah's Laughlin, Gestion de l’hôtel
Hola Ada,Gracias por compartir sus comentarios y los utilizaremos para mejorar. Hemos realizado mejoras significativas, incluida la renovación de una habitación, nuevos ascensores, hemos instalado un nuevo sistema de llaves en el hotel y hemos renovado nuestro piso de casino. Agradecemos sinceramente su elección de Harrah's Laughlin como su destino de vacaciones y esperamos tener la oportunidad de obtener su calificación de 5 estrellas en el futuro cercano.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Harrah's Laughlin, Gestion de l’hôtel
Hi Marivel,Thank you for sharing your feedback. We sincerely appreciate your choice to choose Harrah's Laughlin as your vacation destination and hope for the opportunity to earn your 5-star rating in the near future.
par un voyageur
Do better Harrah's!
Publié le 30 sept. 2024 sur HotelsWe booked at Harrah's for the convenience of attending a concert that was on site. Not only was there NOT designated parking for guests, there was no one guiding traffic, OR space enough to park in order to check-in. The valet attendant was very rude and unaccommodating as well.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Harrah's Laughlin, Gestion de l’hôtel
Hi Jake,Thank you for providing feedback regarding your recent visit. I'm disappointed to learn of your experience and apologize for it. We are reviewing signage across property and will take your feedback into consideration with regards to directing guests to our multiple parking areas. I have shared your feedback regarding Valet with that Team and we will use it to improve.
