Ratings based on 32 Guest Reviews
Hear it directly from our travellers
3.4 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Sydney
Posted Mar. 8, 2020 on Expedia
Manger was rude and nasty and cancelled both booking even though i had already paid
Comment from Hotel Management
Mar. 9, 2020 by Pete, Hotel Management
Just so everyone knows, this guy meant 'manager' and that would be me. If anyone is rude and arrogant and scares female staff then I will not let them stay - even if they have paid. Having a booking or even paying does not give anyone the right to be a prick. All guests, especially females, need to feel safe and secure at the Arthouse, and I will not apologise for refusing someone to stay - if they scare the female staff, what will they do to guests?
by A traveller
Posted Feb. 21, 2020 on Wotif
It was good great location very friendly staff loved staying there
Comment from Hotel Management
Feb. 24, 2020 by Pete, Hotel Management
Thanks so much for the rating and lovely compliments.
by A traveller
Posted Jan. 31, 2020 on Expedia
Comment from Hotel Management
Feb. 5, 2020 by Pete, Hotel Management
Thanks for staying. Can I respectfully suggest that if you have any issues that you raise them with the property? An anonymous bad rating does not help anyone.
by A traveller
Posted Jan. 6, 2020 on Hotels
Comment from Hotel Management
Jan. 7, 2020 by Pete, Hotel Management
Thanks for taking the time to rate us.
by A traveller from Launceston
Posted Jan. 3, 2020 on Wotif
Shared toilets and showers were always filthy, without graphic detail people don’t clean up after themselves, showers didn’t always flow. Kitchen was cluttered with too many utensils, pots and pans etc...(didn’t really look clean and we definitely decided to eat out then cook in). The furniture was well outdated, poor condition to use, chairs and couches full of dust mites. Sound travels throughout the facility to get a good nights sleep. The place it’s self is about to fall to bits. Price definitely not worth staying. Glad to have left and will never return
Comment from Hotel Management
Jan. 5, 2020 by Pete, Hotel Management
Anonymous review? What courage you have. Our staff and other guests disagree with you wholeheartedly. Although we are in agreement with you on one point - we are also glad you checked out, and very happy that you vow never to return. Good luck in life and travels.
by A traveller from Launceston
Posted Dec. 10, 2019 on Expedia
It’s a good place to stay as it’s central and close to the tourist attractions and supermarkets
Comment from Hotel Management
Dec. 10, 2019 by Pete, Hotel Management
Thanks so much for the great rating. We really appreciate it.
by A traveller
Posted Nov. 27, 2019 on Wotif
Fabulous old building a short walk from the CBD and efficient check in. We booked a private double room and it was fine.
Comment from Hotel Management
Dec. 3, 2019 by Pete, Hotel Management
Thanks so much for the great comments. It all really helps guests get an accurate picture of what to expect.
by A traveller
Posted Nov. 19, 2019 on Hotels
Good for short stays.
Comment from Hotel Management
Nov. 22, 2019 by Pete, Hotel Management
Many thanks for taking the time to rate and review us.
by A traveller
Posted Nov. 18, 2019 on Hotels
Comment from Hotel Management
Nov. 22, 2019 by Pete, Hotel Management
A 10 out of 10 is awesome thanks!
by A traveller
Posted Nov. 16, 2019 on Hotels
It was good for short stay accomadation of a few days. Or 1 night
Comment from Hotel Management
Nov. 22, 2019 by Pete, Hotel Management
Thanks so much for the perfect rating. We do appreciate it! :-)
