Note fondée sur 856 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar un voyageur de M
Bel emplacement! Et beau cadre!
Publié le 19 juill. 2017 sur ExpediaExcellente condition!!!!!
Propre, déjeuner super bien, piscine et salle de conditionnement physique très grandes!
par un voyageur de north hollywood
Publié le 25 août 2024 sur Expedia
I recommend this hotel! Very good service, breakfast Delicious, everything very good! The staff speaks Spanish and English They are very attentive in every way!!! I give it 5 stars!
par un voyageur de BLOOMINGTON
Publié le 24 août 2024 sur Expedia
Swimming pool broken, TV not working dependably. Good breakfast and large clean rooms. The property needs better maintenance but otherwise is very good.
par un voyageur
Publié le 19 août 2024 sur Expedia
Late check in, had two rooms reserved. Both were dirty with hair in kitchen and bathroom, one room had trash on the floor, other room’s AC didn’t work well. It was a 1:00 am at check in due to flight delays and we had a six-year old with us, and didn’t want to deal with it. The next morning, at 1030 am, one room had no hot water after running it for 40 min. The other room we had was one floor up directly above the first room and had hot water. Called front desk and was told someone would be at the room to check on the water situation right away. Waited 40 minutes and no one showed. At that time, had to check out. At checkout, I left a message requesting a mgr call me regarding the water situation with no response. Called and left messages the following three days with no return call. Horrible customer service, dirty rooms and one without hot water (never even reached room temperature) with no response - really? Please go somewhere else where the rate you are paying and experience at the hotel will be valued. Still no response from hotel.
par un voyageur
Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par AJG , Gestion de l’hôtel
Thank you for taking the time to give us your honest feedback regarding your stay with us Vanessa.
par un voyageur de Sicklerville
Publié le 3 août 2024 sur Expedia
Next time I will ask to change all the sheets,
The way I saw them, they didn't change the sheets. they're just shaking them up.after that I like it.
Commentaires de Gestion de l’hôtel
5 août 2024 par AJG, Gestion de l’hôtel
Thank you for taking the time to give us honest feedback regarding your stay Gina. I will personally speak with our housekeeping team to assure that the proper procedures are being followed by the entire staff.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
The manager on staff was great, and all of the employees were nice and helpful! I will definitely stay here again!
Commentaires de Gestion de l’hôtel
2 août 2024 par AJG , Gestion de l’hôtel
Thank you for the perfect review Michael!
par un voyageur
Publié le 27 juill. 2024 sur Hotels
There was a roach crawling on the wall that I had to kill with my shoe. The silverware drawer was missing part of the bottom so if you dropped a knife if your foot was under it you could get cut. The dining table has seen better days.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par AJG , Gestion de l’hôtel
Thank you for taking the time to give us your honest feedback Lori. This will be addressed directly with our operations team.
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par AJG , Gestion de l’hôtel
Thank you for the positive feedback Adam!
par un voyageur
Better but, could have been better
Publié le 21 juill. 2024 sur HotelsOur stay this weekend was better than a couple of months ago as it appears they made some improvements on the broken tiles on the floor and elevators. There was some debris that we noted on the box spring at the head of the bed and we noted a heavy concentration of dirt/dust above the ceiling fan in the bedroom. There was a problem that emanated from the faulty file from the security business that prevented them from making a key card for our room and necessitated the desk clerk coming to open the door for us to get in. The breakfast on Saturday could have been better as the eggs in the hot plate looked like more you would get from a mediocre MickeyD’s.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par AJG , Gestion de l’hôtel
Thank you for providing your honest feedback regarding your stay Michael. We're continuously improving our property in order to provide a better experience for all of our guests!
