Note fondée sur 50 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Deben proporcionar toallas y cobijas
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Andi, Gestion de l’hôtel
Thank you for taking the time to give us a review. With the type of cabin you chose to rent we do not provide sleeping bags, pillows, or towels in those particular cabins. The option of renting a cabin with linens, towels, and pillows is available. However, those particular cabins are not pet friendly.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Andi, Gestion de l’hôtel
We appreciate you taking the time to give us a great review. We are happy to hear you enjoyed your stay.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Andi, Gestion de l’hôtel
Thank you for taking the time to give us a positive review. We are happy to hear you had a nice time staying in our cabin.
par un voyageur
Publié le 15 juill. 2024 sur Hotels
par un voyageur
Publié le 28 juin 2024 sur Expedia
Over looks the river
Commentaires de Gestion de l’hôtel
29 juin 2024 par Andi, Gestion de l’hôtel
We’re so happy to hear you enjoyed the views of the river. Thank you for staying at Lava Hot Springs KOA Holiday East.
par un voyageur
Publié le 17 juin 2024 sur Expedia
The area, the view of river and mountains, very peaceful!
Commentaires de Gestion de l’hôtel
18 juin 2024 par Andi, Gestion de l’hôtel
We are happy to hear you enjoyed your stay.
par un voyageur
Publié le 7 juin 2024 sur Expedia
Ladies in the office were amazing¡ thanks ladies !
There was a misunderstanding and they really understood the situation and done everything They could to accommodate thanks again!!!!! great-great service! Keep it up koa and the awesome office ladies!!!
Commentaires de Gestion de l’hôtel
8 juin 2024 par Andi, Gestion de l’hôtel
Thanks Geoff, we appreciate your patience at check in. Glad to hear you enjoyed your cabin.
par un voyageur
Publié le 28 mai 2024 sur Expedia
par un voyageur
Publié le 6 mai 2024 sur Expedia
Beautiful setting. Loved the cabin. When I booked it didn’t give me the option to order a cabin with bedding & towels. A little surprising when I checked in there was an afdocharge of $68 usd.
Commentaires de Gestion de l’hôtel
7 mai 2024 par Andi, Gestion de l’hôtel
It’s unfortunate you had this experience, however; the confirmation email is very explicit and the explanation of which cabin type you’re choosing is also very detailed. We will continue to improve customer relations and start making phone calls with our future guests. Thank you for choosing KOA.
par un voyageur de South Jordan
Publié le 6 mai 2024 sur Expedia
We had an incredible stay! I would recommend this cabin time and time again. From the time of booking till when we checked out the staff were extremely helpful and kind. The cabin is perfect inside, has plenty of outlets for charging, large shower and all the amenities. The patio was the real MVP, it's perfect! We sat outside and listened to the waterfall every night. We will definitely be back!
Commentaires de Gestion de l’hôtel
6 mai 2024 par Andi, Gestion de l’hôtel
Thank you for taking the time to give us a kind positive review. We’re so happy to hear you had a great time.
