Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Little things here and there that made this property unclean. There were dead nats sticking to the hood above the stove and on the wall next to the TV. There were cobwebs in the corners of the primary bathroom. As I can appreciate the big sticky pad behind the primary nightstand it was full of bugs. Would have been a good idea to change that it before guests arrive.
Even though there was a storm 2 nights prior to, the deck was full of debris and not blown or swept off.
The decor was a hodgepodge of furniture bc we had plenty of time to look at everything around the house as there was no internet or TV from the storm, which was not their fault.
Just not up to the standards of other rentals I’ve stayed in comparison.
On the positive note, they had power after the storm and the shower gel smelled amazing!
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Author, Gestion de l’hôtel
Hi Gary, we’re sorry to hear that your stay did not meet your expectations. After reviewing your feedback, we followed up with the homeowner, who would like to share the following:-We appreciate your insights about your stay. Our property managers will conduct a thorough review of our cleaning procedures to ensure that any issues, such as gnats, cobwebs, and sticky pads, are promptly addressed. We take cleanliness very seriously and are committed to maintaining a comfortable environment for our guests.-We sincerely apologize for the inconvenience caused by the storm, which unfortunately affected your ability to check in on your first night. As you noted, this situation was beyond our control, and we understand how frustrating it must have been. In light of these circumstances, we issued a full refund for that night to help alleviate any inconvenience you experienced.-Our property managers work diligently to clean the deck before each rental to ensure it is welcoming for our guests. However, given the property’s wooded surroundings, it can be challenging to keep the deck completely free of natural debris such as leaves and twigs. We strive to maintain an inviting outdoor space, though the forces of nature can occasionally be unpredictable.Thank you for taking the time to leave your review. We truly appreciate your feedback!
par un voyageur
Nice But Cleaning Crew Needs Help
Publié le 17 juin 2024 sur HomeAwayThe place is really nice and fit our needs perfectly. The location and size of the place was great. We own rental property ourselves so we are familiar with how it works and what people expect. The out door furniture was not useable. It was so dirty, you could not even sit on the deck. Which we were meeting other family members at another house so to us wasn't a big deal but you need to know. Then the kids room in the bunk beds there were still candy wrappers from other guests left along the edges where the mattresses do not meet the frames. Then there were some stains on the Duvet covers in the kid's room as well. We just pulled them back and would not use them. They used blankets they brought. We really did like the place and would come again but you cannot correct things if you don't know about them, so we like to let you know. It is just a cleaning issue.
par un voyageur
Red needs a getaway
Publié le 5 mai 2024 sur HomeAwayBeautiful property! We loved it!
par un voyageur
Lake House - Fishing Trip
Publié le 22 avr. 2024 sur HomeAwayHad an enjoyable stay. House was well furnished and we enjoyed the dock.
par un voyageur
3.5 stars lakeside in peaceful neighborhood
Publié le 22 oct. 2023 sur HomeAwayThe home was very well equipped with thoughtful touches such as bug repellent spray and other items you might forget.
The living room furniture was not very comfortable and the home could use a thorough cleaning.
There is a steep driveway to the water which may be a challenge for some.
We lost internet service a couple times and the property manager was very responsive.
par un voyageur
Great space!
Publié le 1 oct. 2023 sur HomeAwayThis was a great spot and was stocked with all the necessities. Perfect for a quick weekend away from the city. Would definitely stay again!
par un voyageur
Western
Publié le 3 juin 2023 sur HomeAwayHad fun
par un voyageur
Relaxing
Publié le 1 juin 2023 sur HomeAwayWe enjoyed our stay, very peaceful and relaxing. Would stay at this cottage again!
par un voyageur
Perfect weekend getaway
Publié le 24 avr. 2023 sur HomeAwayMy husband, myself and our 2 daughters stayed here for a weekend getaway. We had an amazing time. The house was just perfect for the 4 of us. The outside space was absolutely perfect for our family. We will definitely stay again!
par un voyageur
Early Season
Publié le 10 avr. 2023 sur HomeAwayGreat spot on the lake and we’ll set up lakefront and access. unfortunately the dock was under repair and not really usable. This was the main reason we rented this place.
