Note fondée sur 816 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,2 Service et personnel
2,9 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Lawrence
Publié le 19 août 2024 sur Expedia
The receptionist was super nice and helpful
Commentaires de Gestion de l’hôtel
22 août 2024 par Management , Gestion de l’hôtel
Hi Kari, Thanks so much for visiting us and taking the time to leave a 5-star review! We're so happy to hear that you enjoyed your stay with us and were pleased with the interactions with our front desk staff. We appreciate you and hope to see you again on your next visit to Lawrence!
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 août 2024 par Management, Gestion de l’hôtel
Thank you for visiting and leaving a review! We appreciate your patronage and hope to see you back on your next visit to Lawrence!
par un voyageur
Publié le 8 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 août 2024 par Management , Gestion de l’hôtel
We appreciate you staying with us and leaving a 5 star review! We're so happy to hear about your enjoyable stay and hope to host you again in the future! Best wishes and stay well!
par un voyageur
Publié le 8 août 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
8 août 2024 par Management , Gestion de l’hôtel
Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area!
par un voyageur
Publié le 4 août 2024 sur Expedia
Great place
Commentaires de Gestion de l’hôtel
6 août 2024 par Management , Gestion de l’hôtel
Thanks so much for visiting us and taking the time to leave a review! We are happy to see that you enjoyed your visit and we hope to see you again!
par un voyageur
Publié le 4 août 2024 sur Hotels
There is clear water damage above the shower head. The paint is cracking and damp before i even showered. The toilet is not firmly adhered to the wall and jiggles when you sit on it. The power went out while i was packing to leave which was concerning.
Commentaires de Gestion de l’hôtel
6 août 2024 par Management , Gestion de l’hôtel
Thank you for staying with us and taking the time to leave a review. We are so very sorry to hear about the bathroom issues. Was the Front Desk notified? If not, please give us a call so we can get word to Maintenance right away. Several neighborhoods in Lawrence experienced a brief power outage on the morning of Sunday, August 4 (not just our hotel). Thankfully power was restored within a few minutes.Our primary goal is to provide all guests with an enjoyable experience. Although we missed the mark this time, we would love the opportunity to better serve you in the future.
par un voyageur
Comfortable stay, bad breakfast
Publié le 2 août 2024 sur HotelsOur stay was clean and comfortable. The breakfast was lacking.
Commentaires de Gestion de l’hôtel
3 août 2024 par Management , Gestion de l’hôtel
Hi John, thank you for allowing us the pleasure of hosting you! We're happy to hear that you enjoyed your stay and are sorry to hear that the complimentary selection of breakfast items didn't meet your expectations. We appreciate you and hope to see you back anytime you return to the area.
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Hotel was dirty blood on pillow
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Manager , Gestion de l’hôtel
Thanks for your response If you could tell us at the front desk we will take care of it on that time and we did give you the 2 bed since you mention that you have a kids with you even though it was not registered. And the guest who has a reservation she do not have her driver license present and we did change the name in the reservation. And you stay for the whole night to the room until 11 am when you return the room key you did not mention anything tot he front desk at all.
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Management , Gestion de l’hôtel
Thank you for staying with us and taking the time to leave a review! We appreciate you and hope to see you again on your next visit to Lawrence, KS.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Price was great.
Floors left dirt on your feet, and wet bathroom floor left mud. Asked to clean, they did a little I guess, less dirt on feet but still some. Bugs, 1 long bug on sheet. It was a comfortable bed, had a good sleep when wasn't worrying about bugs or cleaning my feet forgot slippers. The managers were very nice and accommodating no problem with them personally. Just mainly floors.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Management , Gestion de l’hôtel
Hi Carolyn, thank you for staying with us and for taking the time to leave a review. We're excited to hear that you were happy with pricing, staff, and that your bed was comfortable! However, we sincerely apologize that not all expectations were met during your stay.Our primary goal is to provide all guests with an enjoyable experience. Although we missed the mark this time, we would love the opportunity to better serve you in the future.
