Note fondée sur 509 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,4 Service et personnel
3,1 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 août 2024 sur Expedia
I have stayed at this Motel 6 on numerous visits to Lawrence, and if you are looking for an affordable place to stay, this is a solid choice. It's right off of I-70 and only a few minute drive from Mass St. (downtown Lawrence). There is always enough parking, and the motel is almost always peaceful and quiet.
Commentaires de Gestion de l’hôtel
12 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Tristan,Thank you for your kind words! We’re pleased to hear that our location and parking are convenient for you. It's great to know that you find our hotel peaceful and affordable. We look forward to welcoming you back on your next visit to Lawrence. Safe travels!Sincerely, Hotel Manager.
par un voyageur
Quality time with family
Publié le 22 juill. 2024 sur HotelsQuiet, coffee and water set up, friendly and quick access to the tolled road access to Topeka or Kansas City.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Wanda,It’s great to hear you enjoyed the quiet environment, coffee setup, and friendly service. I’m glad the location was convenient for your travel needs. Thank you for sharing your positive feedback!Sincerely, Hotel Manager.
par un voyageur
Publié le 16 juill. 2024 sur Hotels
There were bottles of various drinks still in the fridge as well as a partial jug of milk. There were sticky spots on the floor and could have used air freshener.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We apologize for the oversight with the fridge and the spots on the floor. Your comments highlight areas we need to improve. We'll address these issues with our housekeeping team to ensure a better experience in the future. Thank you for bringing this to our attention.Sincerely, Hotel Manager.
par un voyageur
Publié le 11 juill. 2024 sur Hotels
Room,& elevator, & lobby was not clean. General area not clean, not kept for motel guests.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear William,We apologize for the cleanliness issues you encountered during your stay. This does not reflect our standards, and we appreciate you bringing it to our attention. Your feedback will be addressed with our housekeeping and maintenance teams to ensure improvements are made. We hope to have another opportunity to provide you with a more satisfactory experience.Sincerely, Hotel Manager.
par un voyageur
Never ending fire alarm
Publié le 3 juill. 2024 sur HotelsStarting about 9 pm the fire alarm in the room started going off. It took almost 20 min for maintenance to areive, change a battery and 20 min after that battery was changed it went off again. 3 times the battery was changed before we had to change rooms butbit could still be heard down the hall. The rooms were cold and they didnt have more than sheets and a thin comforter on the beds.
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thanks for the stay. Your comment will definitely be taken into consideration.Guest comments are valuable inputs for us to better our services.You can expect a further improved stay next time.We hope you will come back and see us again soon.Sincerely, Hotel Manager.
par un voyageur
Wow it is bad
Publié le 2 juill. 2024 sur HotelsProbably the worst place I have ever stayed in. The fire alarm chirped because the battery was dead. When I called the desk they told me to just disable it because they could not fix it. The shower did not work at all and there was no plug for the drain to take a bath. The floor and bedspreads had brown stains. The mattresses were so old that when you sat on the edge of the bed you would slide to the floor. Just an awful place.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Wallace,We are deeply sorry for the negative experience you had during your stay. Your feedback is extremely important to us, and we apologize for the issues you encountered with the fire alarm, shower, and cleanliness. We will address these concerns immediately to ensure improvements are made. We apologize for any inconvenience caused and appreciate your patience.Sincerely, Hotel Manager
par un voyageur
Disaster.
Publié le 24 juin 2024 sur HotelsFirst room was not cleaned! Next room freezer was frozen over. Microwave stunk to to high heaven. I had clean it out myself to get rid of some of the smell. Yes the freezer had a quart of Soy milk in it. Spoiled of course. Could not fill out this form because WiFi did not work! This is not Motel 6 quality! Please remove this Motel.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Stephen,We sincerely apologize for the issues you experienced during your stay. This is certainly not the level of quality we strive to provide. Your feedback is valuable to us, and we will address these concerns with our team to ensure improvements are made. We understand your frustration and apologize for any inconvenience caused. Thank you for bringing this to our attention.Sincerely, Hotel Manager.
par un voyageur
Publié le 24 juin 2024 sur Expedia
Bedding and towels had holes and very thin.No soaps, and had to ask for tp.Place was very run down. NO COFFEE. Hot (warm) water if you wanted instant coffee. WILL NOT every go back there.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Curtis,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6
par un voyageur
Club goin' up on a Monday?
Publié le 5 juin 2024 sur HotelsSome drunks were staying there, saw one little boy carrying a liquor bottle, looked like an employees homie possibly cause she was bickering with him. So they didn't do anything to shoo him. They were closing doors loudly and being a nuisance in general.
Door to my room was propped open when I I arrived, no one was inside so I got comfortable. My bed wasn't made and a lady phoned the room to deliver towels but they never got delivered. Overall a terrible experience, if i hadnt just drove for 13 hours I would have left (I got dressed and packed up my stuff but I really didnt want to waste the money)
The receptionist who received me was very courteous. She assisted me when I asked about parking my little trailer out of the way. Thank you Ms.
Commentaires de Gestion de l’hôtel
7 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jared,I am distressed to see your comments. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again. Sincerely,Hotel Manager.
par un voyageur de Franktown
Publié le 27 mai 2024 sur Expedia
Not kept up
Commentaires de Gestion de l’hôtel
29 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Andre,We're sorry to hear that your experience did not meet expectations. Please know that maintaining our property is a top priority, and we apologize for any inconvenience. Your feedback is invaluable, and we will use it to ensure a better experience for our guests in the future. Thank you for sharing.Sincerely, Hotel Manager.
