Ratings based on 632 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 30, 2024 on Expedia
So I had booked this property months ago through Expedia and it randomly got canceled because apparently they overbooked or there was a glitch in the system between them and Expedia. Expedia could not help solve the problem could not find me another place to stay.
Comment from Hotel Management
Sep. 30, 2024 by Care, Hotel Management
Thank you for taking the time to let us know about your experience.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Unfortunately, when the hotel is oversold, situations such as this may occur. Please know that I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this type of disappointment from occuring in the future.I do hope you choose to stay with us - when your travels bring you back to the area.
by A traveller
The Room Smelled like Mildew
Posted Sep. 16, 2024 on HotelsThe room smelled very badly. I was put into room 169. The lower level rooms smell like mildew.
by A traveller
Posted Sep. 15, 2024 on Hotels
by A traveller
Posted Sep. 8, 2024 on Hotels
Asked for Tv to be serviced never was…
The outside entrance was not very welcoming…leaves all over walk way, unkept…I look for welcoming outside environment & it was not.
by A traveller from Annapolis
Posted Sep. 6, 2024 on Expedia
It was an average hotel
by A traveller
Posted Aug. 12, 2024 on Hotels
by A traveller
Posted Aug. 10, 2024 on Expedia
Nice
by A traveller
Posted Aug. 8, 2024 on Hotels
Overall great experience but the pool room was very dark and smelled moldy
by A traveller
Posted Aug. 5, 2024 on Expedia
Love the river front view and river walk. And it was within walking distance to downtown shops and restaurants. Road construction in Lawrence is a challenge though.
by A traveller from Lakin
Posted Aug. 5, 2024 on Expedia
We enjoyed our stay.
