Note fondée sur 634 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,5 sur 5
79 % des clients le recommandent
3,4 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
Recommandé
pour Tout le monde
par un voyageur de Contrecoeur Quebec Canada

Nice hotel

Publié le 21 juill. 2018 sur Expedia
Nice hotel very calm easy to search pretty room nice and warm
2 sur 5
par un voyageur

Publié le 6 oct. 2024 sur Expedia
While the staff was nice. The facility was old and run down. Have an awful odor. The pool water was cold. Our room was dirty with dust on the ceiling, the mirror had something dried on it that had run and there was some sort of water damage to the wall with a hole. The hotel is next to the road and you hear the traffic all night.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Hello Amy, We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. Your comments are valuable for our continuous improvement. We recommend guests contact management directly to address any concerns regarding their experience at our hotel.
5 sur 5
par un voyageur

Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Hello Chris,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
5 sur 5
par un voyageur

Publié le 6 oct. 2024 sur Expedia
This is a very clean and welcoming property. Staff is friendly and helpful. Will definitely return.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Manager, Gestion de l’hôtel
Hello Stacy,We are delighted to hear that you found our property clean and welcoming, and that our staff was friendly and helpful. Looking forward to welcoming you back in the future!
4 sur 5
par un voyageur

Publié le 30 sept. 2024 sur Expedia
property was clean and quite for the most part bathroom needs update
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Joeanne,Thank you for your feedback. We appreciate your positive comments about our cleanliness and peaceful environment. We will take your suggestions regarding the bathroom into consideration for future improvements. Your input is valuable to us as we strive to enhance our guests' experience.
5 sur 5
par un voyageur

Publié le 30 sept. 2024 sur Hotels
It wasn’t the best but it wasn’t the worst.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Justin, Thank you for sharing your feedback with us. We appreciate your perspective and will use it to continue improving our services for all guests in the future.
2 sur 5
par un voyageur

Publié le 27 sept. 2024 sur Expedia
If I am in the area again, I will NEVER stay there again. Needs a TOTAL update and cleaning.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Fadra,We appreciate your feedback and apologize for falling short of your expectations. We will certainly share your comments with the relevant teams for further improvement. We hope you give us another chance to provide you with a better experience in the future.
4 sur 5
par un voyageur

Publié le 26 sept. 2024 sur Expedia
Grateful for kind staff who called the day we had left to let us know we forgot something.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Deb,We're pleased to hear our staff's helpfulness left a positive impression on you. If you have any further concerns, please don't hesitate to reach out to our management team directly.
5 sur 5
par un voyageur

Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Richard,We are delighted to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us. We hope to welcome you back soon!
2 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Expedia
The hotel needs some attention to detail in regards to cleaning. Especially hallways/elevators/stairwells. Restroom was remodeled, bed was comfortable.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Manager, Gestion de l’hôtel
Hello LINDSAY, Thank you for taking the time to share your feedback with us. We appreciate your comments and will ensure they are passed along to the relevant teams for their review. We are glad to hear you found the restroom comfortable and the bed provided a good night's sleep during your stay. Your input helps us to improve our service for future guests.