Note fondée sur 887 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,3 Propreté de la chambre
2,7 Service et personnel
2,4 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 oct. 2024
Very efficient.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par mgr, Gestion de l’hôtel
Thank you for your review and for choosing our hotel
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par mgr, Gestion de l’hôtel
thanks
par un voyageur
Publié le 3 oct. 2024 sur Expedia
The customer service was rude. Rooms and bathroom was dirty, some rooms had bed bugs. None of the air conditioners worked. Rooms did not lock anyone could come in. Wasn’t worth the money we paid. Pictures wasn’t what it actually looked it. Will never spend money in that place again.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par mgr, Gestion de l’hôtel
Sorry for the inconvenience
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Bug and cocroches
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Mgr, Gestion de l’hôtel
Thanks
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Alright l guess
Commentaires de Gestion de l’hôtel
2 oct. 2024 par mgr, Gestion de l’hôtel
Thank you for your business
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par mgr, Gestion de l’hôtel
thanks
par un voyageur
Publié le 29 sept. 2024 sur Expedia
The toilt tank has black mold on the bottom. For $97per night they can fix the buildings structure issues the leaks the horrible mattress is hard springs with little to no padding. Fix the horrible faucets cracks in the sinks n bathtub mold in the shower gaping cracks in the shower area. Npisy. Forced to park face in and have a parking permit. Signed a living contract for a one night stay. Ill never use this facility again. I have major medical issues n qhen i pay for a nights stay its just that. I expect it quiet and comfortable. I got no rest because of all of that.i have photos as well.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par mgr, Gestion de l’hôtel
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our staff and will be used as a training opportunity.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par mgr, Gestion de l’hôtel
Thanks
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
Dear Windell,Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Atlanta - Lawrenceville and I are saddened to see your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRedroof ManagementRediResponse Specialist
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Hello Kayla, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ATLANTA - LAWRENCEVILLE and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
