Note fondée sur 132 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,4 Service et personnel
3,7 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
20 août 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Hello Isabella, Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios Princeton – Ewing/ Lawrenceville and I are pleased with your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ToujanaRed Roof Management RediResponse Specialist
par un voyageur de Ewing
Publié le 30 juill. 2024 sur Expedia
Very nice and clean rooms.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Linton Rediresponse Specialist, Gestion de l’hôtel
Dear Pablo,Thank you for telling us about your recent visit at HOMETOWNE STUDIOS PRINCETON -EWING/ LAWRENCEVILLE. I was delighted to read that our clean and nice rooms met your expectations. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 7 juill. 2024 sur Hotels
Worst roaches everywhere
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Hello Keitha, We appreciate your participation in or guest survey after your stay at the HOMETOWNE STUDIOS PRINCETON -EWING/ LAWRENCEVILLE. We sincerely apologize for the pest you reportedly encountered. At Red Roof, we work alongside trained professionals who treat the property for pest related issues conforming with industry standards. Rest assured your comments will be shared with management so the necessary actions can be taken. We want you to have confidence in our ability to prevent similar problems in the future. Please note that we valued you as our guest very much and appreciated your patronage. Thank you for sharing your concerns and I wish you all the best for your future journeys. Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist
par un voyageur
Publié le 27 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Sanesha RediResponse Specialist, Gestion de l’hôtel
Hello Richard,Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios Atlanta - Lawrenceville and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we look forward to welcoming you back in the future! Sincerely, Sanesha Red Roof Management RediResponse Specialist
par un voyageur
Publié le 26 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juin 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Hello Romonda, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS PRINCETON -EWING/ LAWRENCEVILLE and we received your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
par un voyageur
Publié le 25 juin 2024 sur Expedia
Hotel was booked for a colleague. Very dirty, The room stank of smoke and he left early and checked in somewhere else.
Commentaires de Gestion de l’hôtel
28 juin 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Hey Christopher,The highlighted experience you had at the HomeTowne Studios By Red Roof Princeton – Ewing/ Lawrenceville was saddening to read. You indicated your colleague visited our property and didn't like the experience due to the poor level of cleanliness and a smoke odor. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.We hope that he will give us the opportunity to provide him with a better experience the next time you're in the area.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
par un voyageur
Publié le 23 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juin 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Hey Varunkumar, Thank you for taking a moment out of your busy day to complete our survey. The staff at the HomeTowne Studios By Red Roof Princeton – Ewing/ Lawrenceville and I felt good seeing your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Red Roof hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist
par un voyageur
Publié le 23 juin 2024 sur Expedia
The main door was locked when my husband arrived in the afternoon to check in. It was not clear why. And it took some difficulty - and sharing his id! - to get the reception person to 1-- acknowledge that we did have a reservation and 2 - clarify that he - the clerk - "canceled the reservation" that he first suggested didn't exist. I'm so glad we didn't prepay this one! It's still unclear why my son and husband were greeted with such hostility. Good thing the sports tournament was finished early enough that they could drive home.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Hey Loreen,The highlighted experience your family had at the HomeTowne Studios By Red Roof Princeton – Ewing/ Lawrenceville was saddening to read. You indicated that they received a customer service that wasn't pleasing and difficult. Please accept our sincerest apologies for any inconvenience caused. Red Roof hope that you will give us the opportunity to provide you with a better experience the next time you re in the area.Sincerely,RecordoRed Roof Management Rediresponse Specialist
par un voyageur
Publié le 20 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Jacqueline. The staff and I at the HomeTowne Studios by Red Roof Princeton – Ewing/ Lawrenceville appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 16 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juin 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Valience,Thank you for taking a moment to leave a review. The staff at the HOMETOWNE STUDIOS PRINCETON – EWING/ LAWRENCEVILLE and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist
