Note fondée sur 141 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,4 Service et personnel
3,7 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Iit is ery dangerous entering the driveway. Not enough lighting to find my room.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
Dear Joseph,Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios By Red Roof Princeton – Ewing/ Lawrenceville. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 2/5 score. You indicated that you were unsatisfied with not enough lighting and the other concern you mentioned. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 13 oct. 2024 sur Expedia
No
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Hello Sandy, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS PRINCETON - EWING/ LAWRENCEVILLE and I are disappointed to see your score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Oshane Red Roof Management RediResponse Specialist
par un voyageur
It's ok but not more.
Publié le 11 oct. 2024 sur HotelsThe place is ok but there were no breakfast like last year. The place for charging electric car don't work. There are things at place they are not supposed to (lundry basket on the floor of the room were there were the breakfast before). Room are approximatly clean. Beds are ok. There were some people who were listening to music loud until 3:00AM. Not cool when you want to sleep.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Hey Hélène,Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios By Red Roof Princeton – Ewing/ Lawrenceville. Though you found our beds to be ok as well as our cleanliness, it's saddening to hear that our property no longer serving breakfast and a broken electric charging port hindered a good stay. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,RecordoRed Roof Management Rediresponse Specialist
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Sashauna RediResponse Specialist, Gestion de l’hôtel
Hello Michael,Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios By Red Roof Princeton – Ewing/ Lawrenceville and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Treyvon, We at the HOMETOWNE STUDIOS PRINCETON - EWING/ LAWRENCEVILLE are disappointed to have earned your poor scoring of 2/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Rundown, felt unsafe
Publié le 23 sept. 2024 sur HotelsKinda scary. I wanted to leave and requested a refund for cancellation.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Kamaria RediResponse Specialist, Gestion de l’hôtel
Dear Susan,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS PRINCETON - EWING/ LAWRENCEVILLE. However, I sincerely apologize for any issue you had which hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 16 sept. 2024 sur Hotels
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Linton Rediresponse Specialist, Gestion de l’hôtel
Hello Rostislav,Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS PRINCETON -EWING/ LAWRENCEVILLE and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Hello Jennifer, Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios Princeton – Ewing/ Lawrenceville and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ToujanaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 17 août 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
20 août 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Hello Isabella, Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios Princeton – Ewing/ Lawrenceville and I are pleased with your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ToujanaRed Roof Management RediResponse Specialist
