Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
4,5 Service et personnel
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Excellent communication, decent condition of property
Publié le 2 déc. 2024 sur HomeAwayThe rental property is old, but most of interior has been renovated with new materials. Enough to be comfortable to stay.
The fridge, microwave, furnitures are stillnew condition and no problem at all, but the stove/oven was a little bit need to be clean. We had a water heater mulfunction issue during our stay but the realtor took care of it immidiately, and gave us generous offer for the inconvinience. Even it was Thanksgiving holiday, they responded to me immidiately no matter what time it was!!! I really appriciate their customer service!
Yes, you can see some extra renovation works need to be done for this property but, according to the building age, it was acceptable.
P.S
I noticed that the slightly old building(urine smell kind of)smell inside the property...probability needs to be done with Ozone generator treatment.
Commentaires de Gestion de l’hôtel
22 déc. 2024 par VrboOwner, Gestion de l’hôtel
Hi Kiyoko ! Thank you for your detailed feedback! We're glad to hear you were comfortable during your stay and that our team was able to promptly address the water heater issue, especially during the holiday. Thank you again for your kind words about our customer service, and we’d love to welcome you back in the future!
par un voyageur
Horrible
Publié le 18 oct. 2024 sur HomeAwayThis house was not even remotely clean. There was a roach on the kitchen counter. A bug in the tub. Some doors falling off the hinges. The bedrooms still had junk on the nightstands. On the bed they didnt make the matress pad had cigarette.burns.
par un voyageur
Horrible
Publié le 25 nov. 2023 sur HomeAwayPlace needs a lot of attention. Railing walking in is falling down. Spider webs and roaches inside. Sofa is falling apart on one side. Dirty pillows and toilet doesn’t flush right. The bathtub could use some caulking and overall remodeling. Overall 1/10
Commentaires de Gestion de l’hôtel
20 déc. 2023 par VrboOwner, Gestion de l’hôtel
This is not the experience we want to provide to our guests. We want our guests to have a clean, comfortable, and safe home to enjoy. We appreciate your feedback. We will definitely check and address the mentioned concern. Thank you and safe travels!
par un voyageur de Parker, USA
Fit Our Needs
Publié le 4 mars 2023 sur HomeAwayWe travel a lot and it was as expected based on reading the prior guest reviews. We had an issue logging in to the internet but they communicated immediately and got it resolved quickly. Based on the price and location we would stay her again.
Commentaires de Gestion de l’hôtel
4 avr. 2023 par VrboOwner, Gestion de l’hôtel
I’d recommend them to any other host.
par un voyageur
Nice but dated
Publié le 22 nov. 2022 sur HomeAwayThe location was perfect and easy to get to. The house had been remodeled but still some old house issues like sticky creaky doors. Heat in bedrooms was great but kinda faded out in living room, kitchen, and dining room. Front steps were little bit of an issues for my mom and aunt to step up. The management team were easy to get in touch with and they answered back pretty quickly and handled issues with great ease. Little limited for a fully stocked kitchen. Had a coffee pot but no filters. We bought some and left for next people. There was a broom but no dust pan. We used a paper plate. All 3 beds were very comfortable and we all slept great. We would definitely come again if back up that way. The price was great but felt cleaning fee a little expensive for not being fully cleaned for us.
Commentaires de Gestion de l’hôtel
7 déc. 2022 par VrboOwner, Gestion de l’hôtel
Thank you for your Feedback.
par un voyageur
Quiet and close
Publié le 2 nov. 2022 sur HomeAwayThis house is located pretty much center to Fort Sill and all the shopping/restaurants in Lawton. We came to OK for my son’s Army Basic Training graduation. This was much more convenient for my large family than having to get several hotel rooms.
Commentaires de Gestion de l’hôtel
23 nov. 2022 par VrboOwner, Gestion de l’hôtel
Thank you!
par un voyageur
Perfect location for visiting fort sill
Publié le 1 juill. 2021 sur HomeAwayThis was our first time staying here, great location and close to everything. Spacious rooms
par un voyageur de SAN ANTONIO
Very pleasant stay!!
Publié le 24 août 2020 sur HomeAwayThe property was all that was promised. The property management team were quick to respond, support our needs, and assist. For example i asked if there was patio furniture, the manager James ensured new patio furniture was there. The first evening upon arrival i has trouble with the entrance code. He called me within minutes of sending a message for assistance and ensured i had a code that worked and understood how it worked.. The coffee makee was not fuctional but James brought a new coffee maker within an hour of my request! The email assistance from Ana and James quick responsive high customer service truly makes me want to use thier company again! All of these supporrive actions mad the stay well worth it. Please know i have travel most of my life. Stayed in hotels and vacation rentals throughout Europe and the US , these folks weee top notch! Thank you very much!!
par un voyageur
Publié le 31 mars 2020 sur Expedia
Very pleased with this property! Nice furniture, comfortable bed, and well maintained.
par un voyageur
Publié le 25 mars 2020 sur Expedia
I liked the coziness of the house and the location
