Note fondée sur 611 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Hotel Management, Gestion de l’hôtel
Dear Celine, Thank you for staying at the Comfort Suites Lawton Near Fort Sill and providing feedback! We'd like to apologize for providing an experience that fell short of our high standards during your visit. Please contact the hotel if you would like to discuss your stay and how we can improve your next one. We look forward to seeing you again soon.
par un voyageur
Publié le 23 août 2024 sur Hotels
Great stay
Commentaires de Gestion de l’hôtel
26 août 2024 par Comfort Suites Lawton Near Fort Sill Management , Gestion de l’hôtel
Thank you for your lovely review, Lisa! We're so pleased you enjoyed your time at Comfort Suites Lawton Near Fort Sill. See you next time!
par un voyageur
Publié le 19 août 2024 sur Expedia
The front desk ! Customer service is very important to me and everybody was absolutely amazing and very friendly they made me feel welcomed and appreciated!
Commentaires de Gestion de l’hôtel
19 août 2024 par Comfort Suites Lawton Near Fort Sill Management , Gestion de l’hôtel
Hello Shevetta. We’re so happy to hear that you had a great experience at Comfort Suites Lawton Near Fort Sill. Thank you for your wonderful review! You were a fantastic guest, and we hope to see you again in the near future.
par un voyageur
Publié le 17 août 2024 sur Expedia
People
Commentaires de Gestion de l’hôtel
19 août 2024 par Comfort Suites Lawton Near Fort Sill Management , Gestion de l’hôtel
Thank you for your lovely review, Suzanne! We’re thrilled you had a satisfying stay at Comfort Suites Lawton Near Fort Sill. You were an amazing guest, and we can't wait for your next visit.
par un voyageur
Publié le 16 août 2024 sur Expedia
I thoroughly enjoyed my stay .. from the cleanliness of my room ,all the way down to the friendly and smiling staff ! Its syper close to the Ft. SILL Military base. I'd definitely book again .
Commentaires de Gestion de l’hôtel
19 août 2024 par Comfort Suites Lawton Near Fort Sill Management , Gestion de l’hôtel
Thank you so much for your kind words, Titayae! We’re thrilled to hear that you enjoyed your stay at Comfort Suites Lawton Near Fort Sill.You were an amazing guest, and we look forward to welcoming you back soon!
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Comfort Suites Lawton Near Fort Sill Management , Gestion de l’hôtel
Thank you so much for the glowing review, Laura. You're such an amazing guest and we can't to see again soon.
par un voyageur
Run around and very unprofessional
Publié le 2 août 2024 sur HotelsWhen I book the room I made a mistake and book the wrong date. Call the hotel and tried to change the date and was gave the run around. They said I needed to talk to the third party that book the room, and when I contacted them they said I need to call the hotel. All I need was a date change I was not trying to counsel the room. I stayed at the hotel a lot and for them to give me the run around was very unprofessional.
Commentaires de Gestion de l’hôtel
3 août 2024 par FRONT DESK, Gestion de l’hôtel
Our team will do whatever we can to make your next stay more enjoyable, however, as front desk manager I assure you that as policy states we are not allowed to make any changes to third party reservations.
par un voyageur
Quiet and comfortable
Publié le 31 juill. 2024 sur HotelsWe traveled with family for a reunion with my husbands mother who lives at a retirement home in Lawton. We had 3 rooms which were grouped together which was very convenient. Rooms were clean and very spacious. The aniline lost our sons luggage, which had the babies pack and play, but the two side by side couches were shoved together to make a very nice bed. play area for the toddler.The 3rd floor halls were very quiet, did not here a peep and slept like a baby. Beds were very soft. Air conditioner kept room as cold as you wanted it. Water was very hot in shower. Lots of towels. Breakfast was the usual scrambled eggs and sausage, choice of breads, cereal, yogurt and milk. No juice. Some fresh fruit was offered as well, bananas, apples, and oranges. Coffee was hot with creamer selections. Pool is not closed as others stated. The door in the lobby is broken and locked. You need to go outside and use the key card side door to get in. Pool is small and shallow, 3 1/2 feet, but cool and refreshing after a hot day on Mt. Scott. A little wear and tear in the bathroom but nothing drastic. For the price we paid as a group, it was worth the stay. Out of all the hotels in the area, which we have stayed in all, this and 2 others are the best. Will stay again.
Commentaires de Gestion de l’hôtel
1 août 2024 par Comfort Suites Lawton Near Fort Sill Management , Gestion de l’hôtel
Dear Thomas,Thank you so much for taking the time to share your detailed experience with us. We are delighted to hear that your family's reunion in Lawton was a memorable one and that our hotel could contribute positively to your stay. It's wonderful to know that you found our rooms clean, spacious, and conveniently grouped together.We apologize for the inconvenience caused by the airline losing your son's luggage, but we're glad to hear that you were able to create a comfortable sleeping arrangement for your toddler. Your comments about the quietness of the third floor, the comfort of the beds, and the efficiency of the air conditioning and hot water are much appreciated. We're also happy to hear you enjoyed our breakfast offerings and found the pool refreshing, despite the minor inconvenience with access.Your feedback about the bathroom wear and tear has been noted, and we will address this to ensure an even better experience for your next visit. We are grateful for your kind words and look forward to welcoming you back in the future. Thank you for choosing our hotel and considering us one of the best in the area.Warm regards,Christie
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Comfort Suites Lawton Near Fort Sill Management , Gestion de l’hôtel
Hello, Janet. Our team appreciates you taking the time to review your experience with us. We also assure you that we will do all that we can to make your next stay a better one.
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Comfort Suites Lawton Near Fort Sill Management , Gestion de l’hôtel
Dear Joel,We appreciate you choosing to stay with us at Comfort Suites Lawton Near Fort Sill. We're sorry for any inconvenience you encountered during your visit. Your feedback is very important to us, and we are always here to help. Should you wish to discuss your experience further, please don't hesitate to contact us directly. We look forward to seeing you again soon.
