Note fondée sur 593 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 mai 2024 sur Expedia
Il est incroyable que le manager ne puisse pas imposer un minimum de calme et de respect d'autrui de la part de certains de ses clients.
par un voyageur
Publié le 22 nov. 2023 sur Expedia
It’s not the most clean hotel I seen.
Commentaires de Gestion de l’hôtel
27 nov. 2023 par Courtyard Marriott Layton, Gestion de l’hôtel
Michael-Anthony,We appreciate you taking the time to give us your feedback. We apologize we missed the mark and would like to speak to you personally. Please call us so we can hear more details about your stay. Thank you!
par un voyageur
Great Service
Publié le 8 oct. 2024 sur HotelsWe had 2 rooms for the booking and both were clean and comfortable. One had a fridge that wasn't working, but they got a repairman up quickly and it was just unplugged. I would prefer shampoo and conditioner without Eucalyptus or Lavender because I have allergies, but because of that I travel with my own anyway.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Lexi, Gestion de l’hôtel
Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. It is always so rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you! It was a pleasure having you stay with us. Thank you for choosing Courtyard!
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Great property but over priced they charge extra for each amenitie and $20 extra fee
Hotels next door cost less and don't add fees
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Lexi, Gestion de l’hôtel
Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. We apologize we fell below some of your standards. We hope for another chance for you to give us an all 10 stay! Thank you for staying with us. Just for information the 20 is not a fee it is the incidentals also known as deposit which goes back to your card after you check out. also, all hotels have a deposit. some might be cheaper than others, but all hotels require it.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Our room was very dated and the shower was in poor shape, looked to be mold growing in the corners of the tub. Definitely was not my normal experience at a Marriot property.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Lexi, Gestion de l’hôtel
Thank you for your feedback of your recent stay with us. I understand you were unhappy with the cleanliness of your room and I am very sorry for this experience. We take a lot of pride in our guests being satisfied and apologize that we were unable to meet that expectation. I am working with our housekeeping staff to prevent this from happening in the future. We encourage guests to make our front desk staff aware of any issues so that they can quickly address them. I hope that if your travels bring you back to the area, you will consider staying with us again.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Incredibly expensive, no Breakfast.
Good staff. Would recommend Holiday Inn express. Less expensive, complimentary breakfast.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Lexi, Gestion de l’hôtel
Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. We apologize we fell below some of your standards. We hope for another chance for you to give us an all 10 stay! Thank you for staying with us.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Close to food and shopping.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Lexi, Gestion de l’hôtel
Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. It is always so rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you! It was a pleasure having you stay with us.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
near market
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Lexi, Gestion de l’hôtel
Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. Thank you for choosing Courtyard! We hope to see you with us again soon to make your next visit an "all 10" stay!
par un voyageur
Publié le 25 août 2024 sur Expedia
Me encantó su cama muy cómoda el servicio excelente
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Lexi, Gestion de l’hôtel
Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. It is always so rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you! It was a pleasure having you stay with us. Thank you for choosing Courtyard! Making you happy makes us happy! We look forward to impressing you on your next visit to Layton, UT!
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Lexi, Gestion de l’hôtel
Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. It is always so rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you! It was a pleasure having you stay with us. Thank you for choosing Courtyard! Making you happy makes us happy! We look forward to impressing you on your next visit to Layton, UT!
