Ratings based on 912 Guest Reviews

Hear it directly from our travellers
3.2 out of 5
3.1 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Posted Aug. 25, 2024 on Expedia
No restaurant. No machine to use. No breakfast. No coffee. No hot water. Under construction. Nothing yo eat available.
Comment from Hotel Management
Sep. 2, 2024 by la réception, Hotel Management
Dear Naveed,We are sorry about the hall in renovation. We made room service for express breakfast the morning and we are sorry if we forgot to ask you about it.Best regards,The reception
2 out of 5
by A traveller

Posted Aug. 10, 2024 on Hotels
Comment from Hotel Management
Aug. 20, 2024 by La réception, Hotel Management
Dear Ai,thank you for your feedback. We are sorry if we were not at your convenience.Best regards,the reception
4 out of 5
by A traveller

Posted Aug. 6, 2024 on Hotels
Comment from Hotel Management
Aug. 20, 2024 by La réception, Hotel Management
Cher Thétis,Nous vous remercions pour votre retour et sommes heureux d'avoir pu répondre à vos attentes.Bien cordialement,La réception
5 out of 5
by A traveller

Posted Aug. 2, 2024 on Expedia
Nice
Comment from Hotel Management
Aug. 20, 2024 by La réception, Hotel Management
Dear Robert,Thank you for your feedback. We were pleased to welcome you in our hotel.Best regards,the reception
3 out of 5
by A traveller

Posted Jul. 28, 2024 on Hotels
Comment from Hotel Management
Jul. 29, 2024 by the reception, Hotel Management
Dear Issiaka,thank you for your feedback. We were pleased to welcome you in our hotel. We are sorry if you had a problem during your stay.Best regards,the reception
1 out of 5
by A traveller

Not ready for clients

Posted Jul. 21, 2024 on Hotels
The hotel is a construction site. The TV is not hooked up to anything - there are loose wires everywhere. The air conditioning works - one bonus. The shower has two temperatures - freezing cold or boiling hot
Comment from Hotel Management
Sep. 4, 2024 by the reception, Hotel Management
Dear Lena,We are sorry about this room. It was a problem of affectation during your stay in june because we add other rooms. The problem is corrected since june.Best regards,the reception
4 out of 5
by A traveller

Ok for one night

Posted Jul. 18, 2024 on Hotels
The free shuttle is great and on time. Local shop and ATM within a short walk. Be aware the room is small but big comfy bed.
Comment from Hotel Management
Jul. 29, 2024 by the reception, Hotel Management
Dear Sharr,thank you for your feedback. We were pleased to welcome you in our hotel and that you had a good night during your stay.Best regards,the reception
5 out of 5
by A traveller from Surco

Posted Jul. 17, 2024 on Expedia
Good hotel to spend the night when transit to other destination
Comment from Hotel Management
Jul. 18, 2024 by the reception, Hotel Management
Dear Erick,Thank you for your feedback.We were pleased to welcome you in our hotel.Best regards,the reception
1 out of 5
by A traveller

Posted Jul. 16, 2024 on Expedia
Under heavy construction, dealing leaked all night.
Comment from Hotel Management
Jul. 16, 2024 by the reception, Hotel Management
Dear Travis,We are sorry if something leak during the night and disturb your stay. About the renovation, it is an other part of the hotel and don't in the zone our guest are. The renovation is not during the night, so the renovation don't disturb our guest during their stay. Best regards,The reception
5 out of 5
by A traveller

Posted Jul. 7, 2024 on Expedia
Just a pleasant little surprise. Pleasant surroundings. Helpful staff.
Comment from Hotel Management
Jul. 8, 2024 by The reception, Hotel Management
Dear Tor,Thank you for your feedback. We were pleased to help you during your stay. The city is really pretty.Best regards,the reception