Note fondée sur 70 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
7 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback with us, Lorin. Our goal is to continuously improve and provide the best possible experience for all of our guests, and your input is invaluable in helping us achieve that goal. If you would be open to discussing your feedback further, please feel free to reach out to us directly. Thanks again, we hope to have the opportunity to welcome you back and exceed your expectations in the future.
par un voyageur
Disappointed
Publié le 8 sept. 2024 sur HomeAwayEverything was nice enough, although it seemed as if the place had been given a cursory clean only.
Really disappointed that the internet was not working, which defeated the main purpose for the get-away.
Great hot tub spa, excellent location.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par VrboOwner, Gestion de l’hôtel
We are very sorry you weren't able to use the internet. It is always our goal for our guests to be able to use everything the home has to offer. We hope that the refund that you were given has helped with some resolution of the issue you experienced.
par un voyageur
Winter get away
Publié le 30 mai 2024 sur HomeAwayWe loved the location. Close to several areas for x-country skiing. The snow was not good this year but maybe next year!
par un voyageur
Getaway with a view and close to Leavenworth!
Publié le 2 mars 2024 sur HomeAwayThe property was amazing with mountain and water views right outside the door. The hot tub was a plus as well! From the A-frame design to the comfortable seating in the living room to the heated tile from the master bedroom hallway into the bathroom... they really did a great job on the cozy home. Definitely would recommend.
par un voyageur
Great place, would stay again
Publié le 26 févr. 2024 sur HomeAwayLoved this place, had everything we wanted. Plenty of pots and pans for cooking and good views of the lake. Hope to stay again!
par un voyageur
Overall good
Publié le 21 janv. 2024 sur HomeAwayThe beds left something to be desired. They were very uncomfortable. And the kitchen table is a stay or two away from falling apart.
But we did enjoy our stay and the ambience it provided. Just needs some general upkeep to maintain a good rating we think.
par un voyageur
Chalet
Publié le 27 déc. 2023 sur HomeAwayGreat stay, the hot tub was a wonderful touch.
par un voyageur
Great stay, very minor issues
Publié le 16 déc. 2023 sur HomeAwayProperty is as nice as advertised. Two bedrooms upstairs and third bedroom and bathroom downstairs. Nicely heated tile floor in bathroom and hallway. Hot tub gets very warm, perfect for our snowy trip. Numerous sleds in backyard were available to use.
We got 2-feet of snow overnight. A snow plow did clear the driveway, but there was no communication from the host about it leaving us largely helpless before it arrived. More than one snow shovel would be helpful if we had to dig out.
Weirdly long entry code is a chore to enter and it changed an hour before checkout, making packing up and leaving complex. Dishwasher door makes horrible grinding noise when being opened or closed. Outdoor motion sensing lights turn off quickly, which isn’t ideal for night-time bathroom trips with pets.
But all of that are minor quibbles for a very nice trip to the mountains.
Commentaires de Gestion de l’hôtel
16 déc. 2023 par VrboOwner, Gestion de l’hôtel
Richard, thank you for your review. We sincerely apologize for the issues you experienced during your time with us.
We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is working on the issues reported and will have them fixed as soon as possible. We hope to have the opportunity to better impress you in the future!
par un voyageur
Great lake getaway
Publié le 14 déc. 2023 sur HomeAwayBeautiful location. Hot tub was great with small view of lake. Great price. Definitely recommend
par un voyageur
Cabin with a great view of the lake and mountain
Publié le 8 déc. 2023 sur HomeAwayWe arrived after dark and were surprised the next morning by how beautiful the view of the lake and mountainside are. The cabin has lots of sleeping space. The master bed was quite comfortable. There were some cleanliness issues that we reported. Hair in shower drain, trash not removed from kitchen area. The water pressure was extremely low at the kitchen sink, but okay in shower and kitchen. The wood stove works great as long as you leave the door slightly open until it is burning well. We did not use the hot tub. But it should be noted that while it may be labeled as "private," it doesn't really offer privacy. It is completely visible from the highway. But there was very little traffic during our stay. The hot tub does look out at the lake view. So, that is a definite plus! We would most definitely stay here again! The cabin is in great condition and is not too far from Leavenworth and other local attractions.
Commentaires de Gestion de l’hôtel
9 déc. 2023 par VrboOwner, Gestion de l’hôtel
We are disappointed to hear that we dropped the ball this time, as this is not the high standard of guest satisfaction and cleanliness that we hold ourselves to. We have provided your valuable feedback to our local operations manager to address with our housekeeping team.
