Note fondée sur 922 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Front Desk, Gestion de l’hôtel
Thank you for staying with us. we hope that you enjoyed your stay.
par un voyageur
Publié le 18 août 2024 sur Expedia
Deskstaff not friendly. Did not like the extra 25 dollars charged to cc
Commentaires de Gestion de l’hôtel
27 août 2024 par Front Desk, Gestion de l’hôtel
I'm genuinely sorry to hear about the disappointing experience with our front desk staff. Providing excellent service is a top priority for us, and I take personal responsibility for ensuring this. As for the extra 25, it should have been refunded to your account by now. If it hasn't, please don't hesitate to reach out to us so we can rectify this immediately. I genuinely hope you will consider giving us another chance. We are committed to showing you what exemplary customer service looks like.
par un voyageur
Beautiful and peaceful
Publié le 17 août 2024 sur HotelsIt was lovely. We really enjoyed our room and pool and hot tub.
Very relaxing.
Commentaires de Gestion de l’hôtel
27 août 2024 par Front Desk, Gestion de l’hôtel
We sincerely appreciate your review of your recent stay with us. We are eagerly anticipating your return in the future. As a friendly reminder, our pool and hot tub are available for your enjoyment throughout the year.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Front Desk, Gestion de l’hôtel
Thank you for taking the time to post a review we look forward to seeing you in the future.
par un voyageur
Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Front Desk, Gestion de l’hôtel
Thank you for staying with us.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Breakfast was not great.The area around the property was not great and had to go further afield to find better scenery! The restaurant was closed at night and limited facilities in the area to eat!
Commentaires de Gestion de l’hôtel
27 août 2024 par Front Desk, Gestion de l’hôtel
"We are truly sorry to hear that your stay with us did not meet your expectations. It is disheartening for us to learn this. We genuinely hope that you will consider giving us another opportunity to provide you with a better experience during your next visit."
par un voyageur
Nice
Publié le 29 juill. 2024 sur HotelsWe enjoyed the room and the staff was friendly.
Commentaires de Gestion de l’hôtel
27 août 2024 par Front Desk, Gestion de l’hôtel
Thank you for sharing your experience with us. I will pass along your compliments to all the staff. We look forward to hosting you again in the future.
par un voyageur
The staff was amazing
Publié le 20 juill. 2024 sur HotelsI had no idea this hotel was so close. We live in Eugene and had a conference in Lebanon. The hotel was beautiful and modern. The restaurant was out of this world. High end dining for sure. The hotel has a large Japanese garden with koi ponds. So romantic for events or a romantic get away.
Commentaires de Gestion de l’hôtel
27 août 2024 par Front Desk, Gestion de l’hôtel
Hey there! Thank you so much for writing a review about your stay. I noticed that you're from Eugene. We'd love for you to think of us the next time you're planning a little getaway close to home. And if you do, definitely consider booking one of our rooms with a cozy fireplace and a relaxing spa shower.
par un voyageur
Relaxing oasis while traveling for kids’ sports
Publié le 20 juill. 2024 sur HotelsLovely gem in Lebanon. Delicious food and excellent room service
Commentaires de Gestion de l’hôtel
27 août 2024 par Front Desk, Gestion de l’hôtel
Absolutely! I completely agree that Best Western Boulder Falls is a real hidden gem. It's amazing how many folks discover us when they can't find a room in Corvallis. But once they stay here, they can't resist coming back. We'd love for you to experience it too!
par un voyageur
Publié le 18 juill. 2024 sur Hotels
Just a super nice property. Great room, restaurant was nice, really enjoyed it
Commentaires de Gestion de l’hôtel
27 août 2024 par Front Desk, Gestion de l’hôtel
Thank you for the compliments will pass on your praise to the restaurant and the housekeeping staff. We hope that you will come back and see us in the future.
