Note fondée sur 19 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 sept. 2020 sur Hotels
par un voyageur
Publié le 14 sept. 2020 sur Hotels
The hotel itself was fine - clean, comfortable. Front of house staff very friendly and helpful. Our issues were with the dining room - closing earlier than posted hours twice in a week without notice. We were there for work, often working 12-14 hours a day. We returned to the hotel our second evening and before we could even find a table in the restaurant we were told "dining room is closed". Period. We had a native Czech sneaker with us so there was no language barrier. Ate elsewhere the next evening. Tried to eat there again on the fourth night and were told the dining room was closed. We pressed the issue this time indicating their website hours begged to differ. They said the website page was old. We said "no, it's from March 2020". We explained we didn't need anything special just something to eat. They eventually provided us with 3 schnitzels in take away boxes - no cutlery or napkins. Despite the fact they were all still working in the restaurant cleaning up and it was an hour before posted closing time. Unacceptable service and behaviour. Six guests arrived after us - just looking for coffee in one case and beer in another. They refused to serve them too. In the time of COVID, who can afford to turn down business especially simple things like this? We won't return.
par un voyageur
Publié le 13 juill. 2020 sur Hotels
par un voyageur
Publié le 13 sept. 2019 sur Hotels
Clean, comfortable, spacious.
par un voyageur
Publié le 9 sept. 2019 sur Hotels
par un voyageur
Cakali sme nieco lepsie
Publié le 5 sept. 2019 sur HotelsHotel ma velmi dobre hodnotenia, takze sme mali prirodzene vysoke ocakavanie, ale nakoniec sme boli celkom sklamani.
Co bolo dobre:
- mili a ochotni recepcni
- chutne ranajky a celkom slusny vyber veci
- bazen, masaze
- blizkost k inym restauraciam a zamku
Co nebolo dobre:
- plesen v kupelke
- velmi nepohodlna vana na sprchovanie, pretekala z tade voda a je velmi uzka na statie
- na ranajkach casto chybali veci, napr. dzus
- wc na recepcii, v kabinke vam po cca 3 min zhasne svetlo a sedite tam v tme pretoze si ho neviete z vnutra kabinky zapnut a pohybovy senzor je pri umyvadlach
- v sobotu sme boli cez den na izbe a z vonku nam pozerali do izby robotnici co tam asi 3 hodiny malovali fasadu z vonka. Nie prijemne prekvapenie ked vyjdete zo sprchy.
- v bazene na bocnych stenach rastie zelena plesen
- vo vytahu bol stale odporny gumovy zapach
- nefungovala nam chladnicka na izbe. Po nahlaseni nam ju na druhy den vymenili, ale kym zacala chladit tak presiel dalsi den. Nechapem preco to nekontroluju vzdy pred prichodom a musi to nahlasovat host, minibar sa predsa doplna/kontroluje kazdy den.
par un voyageur
Castle nearby
Publié le 19 août 2019 sur HotelsPerfect location near the castle
Restaurants nearby
Free private parking
Beautiful castles and garden nearby
par un voyageur
Хорошее место, но не 4 звёзд
Publié le 14 août 2019 sur HotelsГостиница хорошая, интернет ужасный,уборка в номерах среднеязычно, завтрак средний ,однообразный
par un voyageur
Publié le 5 août 2019 sur Hotels
par un voyageur
Publié le 23 juill. 2019 sur Hotels
My family of 7 stayed here for 4 nights. Rooms were good and staff were friendly. However, the restaurant is not up to the standard expected. No wonder it was always empty. We
