Note fondée sur 21 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
5,0 Confort de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Pas possible de mettre un bateau au quai
Publié le 5 août 2022 sur HomeAwayMalgré que je me sois informé avant, il avait trop peu d’eau (max 3 pieds) sous le quai et selon les voisins, les vents sont toujours fort à cet endroit. De plus, les fenêtres sont pleins de fils d’araignées, les moustiquaires sont défoncés, il y avait des poils dans les draps, ça sentait mauvais dans les salles de bain et pas de fan de salle de bain. J’ai dû relaver toute la vaisselle et ils ont laissé qu’un fond de savon à vaisselle (j’ai dû aller en acheter) et une pastille à lave-vaisselle par jour qu’on restait. Il n’en restait plus pour la vaisselle de notre départ.
Je suis déçue d’avoir payé un fort montant pour ce chalet, alors que j’ai dû en plus payer pour un quai à la marina et ne pas avoir mon bateau au quai.
Commentaires de Gestion de l’hôtel
18 févr. 2023 par VrboOwner, Gestion de l’hôtel
Hi Eric, sorry for late reply I just had chance to translate this review to English.
Yes. You asked for docking your boat in six months ago when you were making this booking, at time water level was high, but it changed to low when you were arriving. Its hard for us to predict the water level, it chances every few days. if you could call us before your arrival, it will have a better understanding. The cobwebs, yes, for the house by the water, it comes in every two to three days especially in the summer. I am now make sure the cleaner will come to house to clean it right before guest arrival. This luxury house come with air exchange system, and every room has a vent including the washroom, it will get polluted air to be exhausted from the house and bring fresh air into every room, it is not functioned by traditional fan. All dishes were washed by dishwasher before guest arrival, you don’t need to wash it again, if you dish soap was not enough, you should let me know, since we had few telephone conversations during your stay, then I can ask cleaner to deliver it to you.
I believe the docking matter brought you a bad mood, and your wrote this review is not quite fair to me. I feel sorry about this. Anyways, I am willing to pay you back the marina fees. Please contact me. thank you.
Lance
par un voyageur
En famille et amis
Publié le 20 juill. 2022 sur HomeAwayEndroit magnifique ☀️
L’intérieur est propre.
Il manquait quelques effectifs dans l’équipement de la cuisine mais le propriétaire a rapidement réglé le tout .
Par contre dans l annonce il est inscrit laveuse/ sécheuse mais nous ne pouvons utiliser celles de la demeure … il faut aller à
l extérieur .
Les communications sont rapides et efficaces avec le propriétaire .
J’y retournerai très certainement pour la vue et l’emplacement super situé 👌
Commentaires de Gestion de l’hôtel
4 août 2022 par VrboOwner, Gestion de l’hôtel
Hi Valerie, Thank you for the review. I am glad to see you like to come back again. For the washer and dryer, we don't provide this service and we didn't mentioned it on the website. We only mentioned the dish washer, maybe it confused you.
Cheers
Lance
par un voyageur
A pleasant stay
Publié le 4 janv. 2024 sur HomeAwayDefinitely, a beautiful stay with beautiful views. Checkin process is so easy and host was very quick in response. There is some issue with hot water but other than that we had a really good time. Will definitely book one more time.
par un voyageur
Excellent vacation in the Thousand Islands!
Publié le 30 sept. 2023 sur HomeAwayWe had a great vacation. The property was great and the house was nice and clean. We loved that we were able to dock our boat. Right at the property. We were close to the stores and everything we needed. Thank you!!
Commentaires de Gestion de l’hôtel
1 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thank you Kathleen for your kind review. You are such a great family, it is our pleasure to have you here. Hope you will come back again. Lance
par un voyageur
Boys weekend
Publié le 29 sept. 2022 sur HomeAwayGreat place for the guys to get away from the wives and kids to play some golf and go to a casino
par un voyageur
Publié le 13 août 2022 sur Expedia
Really nice and spacious unit. Wonderful view from the dinning room. Will come back next time!
par un voyageur
Publié le 18 juin 2022 sur Hotels
Beautiful view of the river, nice dock space for use and great communication with Lance! A little over a mile from the casino and easy access to the river front trail.
par un voyageur de Oshawa
Great cottage with amazing views of the river
Publié le 19 oct. 2021 sur HomeAwayThe location and the views from the cottage were spectacular. The rooms had enough views of the water from different angles. The cottage was well equipped although the furniture and appliances were mostly outdated but clean. The bedrooms were spacious and the bathrooms were very well maintained. Would loved to have another bedroom instead of the two dining rooms. The futon was not comfortable for the additional 2 people.
par un voyageur
Great Cottage With Great Amenities Nearby
Publié le 26 juill. 2021 sur HomeAwayThe place was very clean and had lots of space for our group of 8 to stay. The dock/firepit and yard were all great sizes and the place was maintained beautifully. Kayak/Canoe rentals are very close by and the town is close as well without the area being too crowded. Host was very friendly as well and responded quickly.
Commentaires de Gestion de l’hôtel
10 août 2021 par VrboOwner, Gestion de l’hôtel
Thank you Adam. It's my pleasure to have such great guest like you! Your warm words has encouraged me to provide a better service. I hope to host you again soon. Lance
par un voyageur
Fabulous Experience
Publié le 25 juill. 2021 sur HomeAwayOur host Lance from the very beginning to end communicated with us every detail and made this cottage trip one of the best till date. The place was very clean and neat , lots of room for children to enjoy the outdoors. Perfect cottage for the family. We loved every aspect of it. Thank you Lance and we willl 100% come back to this cottage.
Commentaires de Gestion de l’hôtel
11 août 2021 par VrboOwner, Gestion de l’hôtel
Thank you so much Madhav! It's my pleasure to have you and your family here. You are such amazing guest, who always keep our cottage perfectly clean, had good communication with us. I cannot wait to host you again!
