Note fondée sur 967 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
1 nov. 2022 par Daniel, Gestion de l’hôtel
Thank you for the great review of our hotel! Your feedback is very much appreciated!We are glad that you enjoyed your stay and hope to see you again very soon.
par un voyageur
Publié le 1 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
3 mai 2022 par Angel, Gestion de l’hôtel
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Daniel, Gestion de l’hôtel
Thank you for your feedback and for rating us 8/10! We’re glad to hear that you enjoyed your stay overall. Your comments are important to us, and we’re always looking for ways to improve.If there are any specific areas where you think we could do better, we would love to hear your suggestions. We hope to welcome you back soon for an even better experience!
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Daniel, Gestion de l’hôtel
Thank you for your 8/10 review! We're glad to hear you had a good stay overall. If there’s anything specific we can improve to make your next visit a 10/10, we’d love to know. We look forward to welcoming you back again soon!
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Convenient to the Arena. One of the ladies wasn’t welcoming. Not warm
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Daniel, Gestion de l’hôtel
Thank you for your feedback. We're glad you found our location convenient, but we're truly sorry to hear that one of our team members didn't provide the warm welcome we strive for. Your experience is important to us, and we’ll be addressing this with our staff to ensure all guests feel valued and comfortable. We hope you'll give us another chance to provide you with the exceptional service we're known for.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Daniel, Gestion de l’hôtel
Thank you so much for the amazing 10/10 review! We're absolutely delighted that you had a fantastic stay with us. Your feedback motivates our team to keep delivering the best experience possible. We can't wait to welcome you back for another perfect visit!
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Daniel, Gestion de l’hôtel
Thank you for taking the time to leave us a review! We're glad you had a positive experience and rated us highly. If there's anything we could do to make your next stay even better and earn a 10/10, we’d love to hear your feedback. We hope to welcome you back soon!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
A great location for the city and universities
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Daniel, Gestion de l’hôtel
Thank you for your feedback! We’re glad to hear you found our location convenient for the city and universities. We hope to welcome you back for another enjoyable stay soon!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Great location but disappointed with some details in the room: empty shower gel dispenser in the shower, cleaning could have been better and disturbed by the cleaning lady in the morning.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Daniel, Gestion de l’hôtel
Thank you for sharing your feedback. We're glad you enjoyed our location but truly sorry to hear about the issues you encountered with the room. We apologize for the oversight with the shower gel dispenser and any inconvenience caused by the cleaning. We will address these concerns with our housekeeping team to ensure better attention to detail and guest privacy. We appreciate your feedback and hope to have the opportunity to provide you with an improved experience on your next stay.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Daniel, Gestion de l’hôtel
Thank you so much for the fantastic 10/10 review! We’re thrilled that you had a perfect stay with us. Your kind words are greatly appreciated, and we look forward to welcoming you back for another exceptional visit!
