Note fondée sur 904 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
À éviter
Publié le 20 juill. 2022 sur HotelsChambres délabrées, ménage douteux, robinetterie cassée (attention à ne pas se brûler) ascenseurs disfonctionnels…
Cet hôtel ne mérite plus ses 4 étoiles.
Retour au Marriott ou au Radisson
par un voyageur
Ok
Publié le 29 sept. 2024 sur HotelsThe staff were helpful and friendly and the reception area looks nice. However the bed was like a camp bed with a paper thin mattress, it was really uncomfortable and creaked loudly if you moved. The walls were also thin so could hear everything from the rooms either side
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Olga, Gestion de l’hôtel
Dear Alex, thank you for taking the time to write your nice feedback about our helpful staff. We are disappointed to know that you have experience with the beds. Please rest assured that we will consider your feedback to improve. We will make it our mission to wow you on your next visit. Kind Regards, Olga
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Very handy for train station and central Leeds
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Olga, Gestion de l’hôtel
Dear Fran, thank you for taking the time to write a review. We truly appreciate your nice comments about our location. We look forward to welcoming you back. Kind regards, Olga
par un voyageur
Publié le 28 sept. 2024 sur Hotels
par un voyageur
Publié le 25 sept. 2024 sur Hotels
par un voyageur
Publié le 25 sept. 2024 sur Hotels
par un voyageur
Publié le 24 sept. 2024 sur Hotels
par un voyageur de Toronto
Publié le 24 sept. 2024 sur Expedia
Hotel location is prime few minutes away from the train station everything is around check in and check put was all online perfect time saving. Hotel is clean i didn’t have any chance to talk to any employee every thing was online only bed was a bit old otherwise hotel is perfect 👌
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Irene, Gestion de l’hôtel
Dear Mohammed, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene
par un voyageur de Brooklyn
Publié le 23 sept. 2024 sur Expedia
The staff was nice and helpful but many of the ammenities were out of commission. The restaurant is only open Mon-Thurs. There is no room service. The gym is not 24-7 as advertised. If youre not planning to use these ammenities, its not a problem, but i was so it affected the quality of my trip.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Olga, Gestion de l’hôtel
Dear Dale, thank you for your nice feedback regarding our staff. However, I would like to express my sincere apology if there were aspects that we fell below expectations that did not give you a good impression. Your feedback is important to us and rest assured it will be addressed with our designated team to improve our service. We appreciate your sharing your concerns, and we look forward to your next visit for a much better stay. Kind regards, Olga
par un voyageur
Publié le 23 sept. 2024 sur Expedia
