Note fondée sur 34 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,4 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 juill. 2023 sur Expedia
Excellent
par un voyageur
Publié le 10 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
12 déc. 2022 par The Bells Management, Gestion de l’hôtel
Thank you Mark for scoring us so highly, we hope you had a wonderful stay with us and look forward to seeing you again
par un voyageur
Publié le 30 nov. 2022 sur Expedia
Fabulous top floor apartment, very cool & contemporary. Loved the hot tub on a cold November evening. Great staff too.
Commentaires de Gestion de l’hôtel
1 déc. 2022 par The Bells Management, Gestion de l’hôtel
Good evening MarkWhere so very happy you enjoyed your stay in our Penthouse apartment Big Ben, we aim to make our guest's experience as wonderful as possible, we would like to thank you for your glowing review and we hope to welcome you back very soon.
par un voyageur
Drinking den
Publié le 25 nov. 2022 sur HotelsNo fresh milk. Way too much alcohol, no slippers, stone floors, too loud and noisy when people are just walking around the place, cameras with little privacy on balcony and hot tub. No bread or margarine or usual things to consume only alcohol.
Was good for the amenities and friendliness of staff.
Thank you for our stay but we wouldn’t really make an effort to use it twice
Commentaires de Gestion de l’hôtel
27 nov. 2022 par The Bells Team, Gestion de l’hôtel
Good afternoon Taseen. Thank you for taking the time to leave us some feedback, we are sorry to hear you will not be returning.Our property is a hotel therefore the items you have mentioned above would not be available in the apartments, on request we would have been more than happy to have these items ready for you on your arrival. The alcohol is available if you wish to consume it, this could have also been removed upon request.We have CCTV for the safety of ourselves and for our guests, this, however, is not in any of the apartments, balconies, or hot tub areas, once you enter full privacy is given.Our team are always striving to deliver the best possible experience for our guests, and it does sadden me you will not be returning.I wish you the best for the future.Kind regards,The Bells.
par un voyageur
Publié le 27 oct. 2022 sur Expedia
The apartment was fantastic, lots of space and a very high level of fittings. The hot tub was a great touch and the location being so close but far enough away from the city centre. The NCP car was a couple of mins walk away so not a problem at all. We will definitely be staying again
Commentaires de Gestion de l’hôtel
28 oct. 2022 par The Bells Management, Gestion de l’hôtel
Hi Peter Thank you for your glowing review of our apartment were so very happy you enjoyed your stay at The Bells and we look forward to welcoming you again thank you for choosing us kind regards The Bells
par un voyageur
Publié le 18 oct. 2022 sur Expedia
par un voyageur
rude staff very unhelpful
Publié le 26 août 2022 sur Hotelsthe staff were rude they said i only paid 180 even though i paid 250 the staff told me they would look into it but didn’t then when i rang and asked them to sort it before i left review they said i was threatening and put the phone down. the guy on the phone was extremely rude an unhelpful. there was no milk for a drink and the coffee machine was broke
Commentaires de Gestion de l’hôtel
11 oct. 2022 par The Bells., Gestion de l’hôtel
Hi Katie, We are disappointed with this review as we don't feel it adequately reflects your stay with us. As explained, the pricing issue was due to hotels.com and not our part. Best of luck on your future travels.
par un voyageur
A gem in Leeds
Publié le 6 août 2022 sur HotelsThe room and amenities couldn't be faulted. Had trouble locating the hotel as it's not signposted but that's how they would like to keep it which is fine. It a was a long drive for us from Edinburgh and we did arrive almost 8.30pm
Commentaires de Gestion de l’hôtel
28 août 2022 par The Bells Management., Gestion de l’hôtel
Hi Jenny, Thank you ever so much for such a lovely review of The Bells - it means a lot to us to see our guests enjoying their time spent with us. We hope to see you guys again when you are next in Leeds.Best wishes.
par un voyageur
Publié le 3 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
5 juill. 2022 par The Bells Management, Gestion de l’hôtel
Thanks for your review Daniela!
We hope you choose to stay with us again in the future.
par un voyageur
Publié le 23 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
4 juin 2022 par The Bells Management., Gestion de l’hôtel
Thank you for leaving us with such a lovely review score. We hope to see you back with us very soon!
