Note fondée sur 924 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 mars 2021 sur Hotels
Commentaires de Gestion de l’hôtel
30 mars 2021 par Helen, Gestion de l’hôtel
Dear Fabrice,
Thank you for your 10 out of 10 review. I look forward to welcoming you back very soon!
Kind Regards
par un voyageur
Publié le 4 févr. 2021 sur Hotels
par un voyageur
Publié le 6 août 2024 sur Hotels
Terrible how do u complain
Commentaires de Gestion de l’hôtel
8 août 2024 par Helen, Gestion de l’hôtel
Dear Debbie, thank you for taking the time to leave us feedback. I am sorry to hear certain aspects of your stay fell below expectations. If you can contact the hotel directly we will be able to help you. KInd Regards, Helen
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Helen, Gestion de l’hôtel
Dear Richard, thank you for taking the time to leave us feedback. I do hope we can welcome you back again soon. Kind Regards, Helen
par un voyageur
Great hotel and gym
Publié le 31 juill. 2024 sur HotelsGreat hotel and gym. Air con didnt work during my 2 day stay even after reporting it.
Commentaires de Gestion de l’hôtel
8 août 2024 par Helen, Gestion de l’hôtel
Dear James, thank you for taking the time to leave us feedback following your stay. I am sorry to hear the Air con was not working, this has been shared with the maintenance team to look into. I am glad to hear you enjoyed the hotel and the gym facilities. I hope we can welcome you back again soon. Kind Regards, Helen
par un voyageur
Great clean hotel
Publié le 30 juill. 2024 sur HotelsNice hotel, bathroom could go with a bit of attention but apart from that, good quality and very clean. Tesla Supercharger in the carpark which is good if you drive a Tesla
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Helen, Gestion de l’hôtel
Dear Micheal, thank you for taking the time to leave us feedback following your stay with us. Glad to hear you had a good stay with us. I will share you comments with the maintenance department to look into,. I do hope we can welcome you back again soon. Kind Regards
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Staff incredibly helpful but the hotel itself needs a renovation- poor water pressure, broken toilet, little hot water in the room bathroom.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Helen, Gestion de l’hôtel
Dear guest, thank you for taking the time to leave us feedback following your stay with us. Thank you for your kind words for the team. I am sorry to hear certain aspects of your stay fell below expectations and there were issues in your room. I have shared this with the housekeeping and maintenance team to look into. I do hope you will come back and try us again. Kind Regards, Helen
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Worth the value
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Helen, Gestion de l’hôtel
Dear Sze Wan, thank you for taking the time to leave us feedback following your stay with us. Its great to hear you had a nice time with us and I do hope we can welcome you back again soon. Kind Regards, Helen
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Nice pool steam room nice bar not expensive drink food bit pricey but nice food
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Helen, Gestion de l’hôtel
Dear David, thank you for taking the time to leave us feedback following your stay with us. I am glad to hear you enjoyed your stay with us and hope to see you again soon. KInd Regards
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Friendly staff misunderstanding about breakfast booking but resolved quickly
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Helen, Gestion de l’hôtel
Dear Sara, thank you for taking the time to leave us feedback following your stay. I am sorry to hear there was an issue with breakfast but glad to see it was quickly sorted for you. I do hope we can welcome you back again soon. Kind /Regards
