Note fondée sur 405 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Everyone are so nice. I love how everything mins away 😌 🙃
Commentaires de Gestion de l’hôtel
3 sept. 2024 par General Manager , Gestion de l’hôtel
Dear Melissa,Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience and enjoyed the convenience of our location. Our team strives to make every guest feel welcome, and it’s fantastic to know we succeeded during your stay.We look forward to welcoming you back next time!Best regards,Hotel ManagerQuality Inn & Suites Leesburg Chain of Lakes
par un voyageur
Nice staff, smoke smelled room
Publié le 3 août 2024 sur HotelsOverall the staff was great, however the room was a non smoking room that smelled like an ashtray. Also my room had a light coming through the window all night. With the curtains closed you would see the glow from the outer edges of the curtains
Commentaires de Gestion de l’hôtel
5 août 2024 par General Manager , Gestion de l’hôtel
Dear Willie,Thank you for taking the time to share your experience. We are pleased to hear that you found our staff to be great. However, we sincerely apologize for the smoke smell in your non-smoking room and the light issue you encountered.Your feedback is important to us, and we will address these concerns with our housekeeping and maintenance teams to ensure that such issues are resolved. We appreciate your understanding and hope to provide you with a better experience on your next visit.Best regards,Team Quality Inn & Suites Leesburg Chain of Lakes
par un voyageur
Publié le 2 août 2024 sur Expedia
The pool was right in the parking lot not very nice scenery.
Commentaires de Gestion de l’hôtel
5 août 2024 par General Manager, Gestion de l’hôtel
Dear Jill,Thank you for taking the time to share your feedback. We appreciate your comments and understand that the pool's location was not ideal for you. Your input is valuable to us as we strive to improve our facilities and guest experience.We hope to have the opportunity to welcome you back in the future and provide a more enjoyable stay.Best regards,Team Quality Inn & Suites Leesburg Chain of Lakes
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par General Manager , Gestion de l’hôtel
Dear Ashley,Thank you for taking the time to leave a review. We're sorry to hear that your stay did not meet your expectations. Your feedback is very important to us, and we would like to learn more about your experience to improve our services. Please feel free to reach out to us directly at the hotel to discuss any specific concerns you may have had. We hope to have the opportunity to serve you better in the future.Best regards,Team Quality Inn & Suites Leesburg Chain of Lakes
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Room smelled funny and there were weak boards in the floor of our room the dipped down and my wife almost fell. We also found a screw driver on the floor of our room. The pool was very clean and nice.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par General Manager , Gestion de l’hôtel
Hi Benjamin,Thank you for sharing your feedback with us. I’m sorry to hear about the issues you encountered during your stay, particularly with the room’s odor and the safety concerns with the floorboards. We take these matters seriously and will address them promptly to ensure future guests do not experience similar issues.On a positive note, I’m glad to hear that you enjoyed the cleanliness and quality of our pool. We strive to provide a pleasant experience for all our guests, and your comments will help us improve our services.If you have any further concerns or if there's anything we can do to make it right, please feel free to reach out to us directly.Best regards,Hotel ManagerQuality Inn & Suites Leesburg Chain of Lakes
par un voyageur
Publié le 9 juill. 2024 sur Expedia
Management and staff go out of their way to make everything wonderful.
Commentaires de Gestion de l’hôtel
11 juill. 2024 par General Manager , Gestion de l’hôtel
Hi Wayne,Thank you so much for your wonderful 5-star review! We're thrilled to hear that our management and staff made your stay exceptional. Your kind words mean a lot to us and inspire our team to keep providing top-notch service. We look forward to welcoming you back to Quality Inn & Suites Leesburg Chain of Lakes soon!Best regards,Quality Inn & Suites Leesburg Chain of Lakes
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 juill. 2024 par General Manager , Gestion de l’hôtel
Hi Marty,Thank you so much for your 5-star rating! We're thrilled to hear that you had a wonderful stay at Quality Inn & Suites Leesburg Chain of Lakes. Your positive feedback means a lot to us. We look forward to welcoming you back for another fantastic experience soon!Best regards,Quality Inn & Suites Leesburg Chain of Lakes
par un voyageur
Publié le 24 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juin 2024 par General Manager , Gestion de l’hôtel
Dear Renato,Thank you for your perfect rating! We are thrilled to know that you had a great experience at our hotel. Your feedback is greatly appreciated, and we hope to welcome you back soon.Best regards,Hotel ManagerQuality Inn & Suites Leesburg Chain of Lakes
par un voyageur
Publié le 20 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 juin 2024 par General Manager , Gestion de l’hôtel
Hi Renato,Thank you for your perfect rating! We're thrilled to know you had a great stay with us. If you have any specific feedback or comments, we would love to hear them. We look forward to welcoming you back to Quality Inn & Suites Leesburg Chain of Lakes soon!Best regards,Team Quality Inn & Suites Leesburg Chain of Lakes
par un voyageur
Publié le 19 juin 2024 sur Expedia
Bed was nice. Pool was good.cliental was little scarey
Commentaires de Gestion de l’hôtel
20 juin 2024 par General Manager , Gestion de l’hôtel
Hi Lorraine,Thank you for your feedback. We're glad to hear you enjoyed the bed and the pool during your stay at Quality Inn & Suites Leesburg Chain of Lakes. We appreciate your comments and are always working to improve the overall experience for our guests. Your safety and comfort are our top priorities.Best regards,Team Quality Inn & Suites Leesburg Chain of Lakes
