Note fondée sur 79 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,7 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 oct. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2019 par Ayu Kartika, Gestion de l’hôtel
Dear Our Valued Guest,
Om Swastyastu
Greetings from iNi ViE Villa - Bali,
Thank you very much to share us your experience during your stay with us.
We very look to welcoming you again in your future stay at our villas and please do not hesitate to contact us for any further assistance and we always be ready to provide you another memorable stay at our villas in the very near future.
Best Regards,
Ayu Kartika
Villa Manager
par un voyageur
Décevant
Publié le 28 août 2019 sur HotelsStructure très vieillissante et ménage très limité , serviettes grises et draps tachés .
C’est dommage
Commentaires de Gestion de l’hôtel
9 sept. 2019 par Ari, Gestion de l’hôtel
Dear Mr/s.Martine
Om Swastiastu,
Greetings From iNi ViE Villa Bali,
We Would like to thank you for choosing iNi ViE Villa as your destination during romantic gateaway
We deeply apologize and regret to notice that you have had a very disappointing stay with us. Indeed, we don’t have any intention to disappoint our guests especially on their getaway. We learnt a lot from your feedback and we know that we can’t erase the past but rest assured that we will do all efforts to improve in the future and fix this irregularity.
Once again, thank you so much for your feedback showing about your truly genuinely care of our future success.
We do hope that we are given a second chance to serve you better than your previous stay. We look forward to the pleasure of welcoming you back into iNi ViE Villa in not so distant future to see us improved.
Best Regards,
Team Ini Vie Villa
par un voyageur
Publié le 4 nov. 2016 sur Hotels
par un voyageur
Super
Publié le 17 févr. 2016 sur HotelsExcellent séjour en Indonésie, découverte des éléments les plus connus, culture riche et habitants accueillants, j'ai adoré et recommande.
Commentaires de Gestion de l’hôtel
23 juill. 2016 par Wira, Gestion de l’hôtel
Dear Anonymous on Hotels.com,
Om Swastiastu
Warmest greetings from Ini Vie Villa.
I would like to thank you for sharing such a great comment following your recent stay with us. Also you share that enjoyed stay in Indonesia, we are happy and proud to read it. It is always a pleasure to know that our guest had an enjoyable experience with us.
All our team is looking forward to welcome you again on your next visit to Bali.
Have a great day.
Sincerely ,
Wira
Villa Manager
Ini Vie Villa
par Isabelle
Publié le 5 nov. 2015 sur Hotels
Chambre très sympa avec un très beau cadre.
Personnel très agréable.
Un peu déçu par le petit déjeuner qui était froid.
par Amélie
Publié le 25 oct. 2015 sur Hotels
par un voyageur
Publié le 15 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 juin 2024 par Roy, Gestion de l’hôtel
Dear Mr/s FangOm Swastiastu ,Warmest greeting from The Jimbaran VillaOn behalf of The Jimbaran Villa, I sincerely apologize for the room is doesn't meet your expectation. We are taking this incident seriously.Once again, thank you so much for your feedback showing about yours truly genuinely care of our future success. It would be a great honor for us if we are given a second chance to serving you again on your upcoming visit to The Jimbaran Villa in the near futureSincerely,Roy SedanaVilla Manager
par un voyageur de West Vancouver
Publié le 22 avr. 2024 sur Expedia
The property needs maintenance and better cleaning.
The customer service was great. The people and staff was good.
Commentaires de Gestion de l’hôtel
30 mai 2024 par Roy, Gestion de l’hôtel
Dear Mr. HussamWarmest greetings from Ini Vie Villa.Thank you very much for sharing your memorable moments with us through ExpediaWe are delighted to acknowledge that you were enjoyed your vacation at Ini Vie Villa with the charm and relaxing atmosphere of our property met your expectations. Your extensive description of our villa with its facilities, products and service seems to reflect how much you enjoyed them, which makes us feel very happy. Once again thank you so much for your feedback showing about yours truly genuinely care of our future success..Best RegardsRoy Sedana PutraVilla Manager
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Definitely worst experience in years.
The one staff i met was nice but she couldn't do anything for my situations.
Sent a complaint email to the property group but no response.
Upon arrival, I encountered several issues that significantly impacted my stay.
The property looks good in pictures but not in reality.
Firstly, the public shower (only shower facility in the villa) lacks privacy due to the adjacent building, making the experience uncomfortable and inconvenient.
Secondly, the jacuzzi's hygiene was unsatisfactory, with visible dirt and neglect. This not only compromised the promised amenities but also raised concerns about cleanliness standards.
Furthermore, I observed a safety hazard concerning the power plugs in the accommodation. All of them appeared cracked, posing a risk to guests. This issue requires urgent attention to ensure the safety of everyone staying on the premises.
Lastly, the presence of cattle near the accommodation emitted a persistent unpleasant odor, diminishing the overall experience. Addressing this concern is essential for the well-being and comfort of guests.
I left the villa 30 mins later without using any facility or touching the bed.
Complained to EXP but couldnt help. May use another platform to book next time coz they were able to help in a similar situation previously.
To sum up, look somewhere else.
par un voyageur
Första gången i Bali
Publié le 25 févr. 2024 sur HotelsExtremt sämre skick än vad beskrivningen är, bilderna stämmer överens med verkligheten men inte kvalitén. Hade förväntat mig mycket mer.
